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The Rug Seller Ltd Reviews

4.7 Rating 20,895 Reviews
79 %
of reviewers recommend The Rug Seller Ltd
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 20,895 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Rug Seller Ltd Reviews

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
EULA E
Verified Buyer
“I would recommend buying a rug from the Rug sellers. They were quick efficient and informative throughout the delivery process’s. The wrapping and condition were excellent and the rug was of quality and reasonable pricing and variety of sizes. Very pleased would buy again. A five star rating.”
Helpful Report
Posted 3 years ago
MARIA I
Verified Buyer
“Love my rug but shame the courier company delivered it to a wrong household !! Thank goodness the neighbour that lives 5 doors up who I’ve never met before was honest to advise that he took in the delivery otherwise could have been a different story.”
Helpful Report
Posted 3 years ago
MARIANNE H
Verified Buyer
“Good service”
Helpful Report
Posted 3 years ago
HELEN J
Verified Buyer
“Lovely soft rug. Exactly the same as advertised”
Helpful Report
Posted 3 years ago
BARBARA M
Verified Buyer
“Very pleased with my small washable rugs, great colour and price is good, thank you!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Hall runner as pictured online. Perfect for my small hall.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Quick delivery and the goods were just what I had ordered at a reasonable price. Would recommend them to anyone looking for similar. Disappointed that the courier did not come at the time he had said he was coming and then left the parcel on the step when he could have easily put it out of sight.”
Helpful Report
Posted 3 years ago
VALERIE W
Verified Buyer
“Quick delivery Nice rug!”
Helpful Report
Posted 3 years ago
SHEILAH N
Verified Buyer
“A lovely kitchen rug, quality is very good also delivery was quick, I would defiantly buy from here again.”
Helpful Report
Posted 3 years ago
SHENOLA
Verified Buyer
“Quick delivery, Great product so far, will up date once it has been washed!”
Helpful Report
Posted 3 years ago
MRS JANICE I
Verified Buyer
“Thr rug was not in stock when I first wanted to order it, gave it a few weeks then it came in ,I ordered it came quickly, lovely colour and pattern, just was disappointed with the thickness, looked fairly thick on the website, but its not ,actually its like tissue paper ,kept it because I'm so busy at the moment to b9e sending it back”
Helpful Report
Posted 3 years ago
DARRYL R
Verified Buyer
“I misunderstood the availability shown on the web site, but Rugseller politely dealt with my concern, and delivery was timely. The rug is just what I needed.”
Helpful Report
Posted 3 years ago
MRS D O
Verified Buyer
“Good service received”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent quality rug, well packaged. Delivery took a couple of days longer than expected but with the current situation that was to be expected. Was still fast in comparison to others. Would definitely recommend.”
Helpful Report
Posted 3 years ago
SAAD M
Verified Buyer
“Rug looks very nice. Arrived a little later than I was expecting but I am happy with the purchase.”
Helpful Report
Posted 3 years ago
JACQUELINE F
Verified Buyer
“Ordered a rug gripper which arrived in just under a week and does exactly as it should”
Helpful Report
Posted 3 years ago
VICKI M
Verified Buyer
“Service, delivery etc was very good. However, the product is rather disappointing and isn't acutally keeping the rug in place, which is a shame.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good quality rug. Customer Services prompt to answer my queries re delivery. However, rug was not delivered on agreed date, but next day and and not within agreed time slot.”
Helpful Report
Posted 3 years ago
JANE S
Verified Buyer
“I am very happy with my purchase,with the non slip base they are easy to hoover and so far am very pleased.”
Helpful Report
Posted 3 years ago
TRACEY S
Verified Buyer
“Great service and well packed and the cheapest around”
Helpful Report
Posted 3 years ago
The Rug Seller Ltd is rated 4.7 based on 20,895 reviews
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