The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,363 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 13th March 2018

Linda O'Malley

The Rug Seller Ltd 5 star review on 4th March 2018

June Hyde

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thr rug was not in stock when I first wanted to order it, gave it a few weeks then it came in ,I ordered it came quickly, lovely colour and pattern, just was disappointed with the thickness, looked fairly thick on the website, but its not ,actually its like tissue paper ,kept it because I'm so busy at the moment to b9e sending it back”

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Posted 4 years ago

“I misunderstood the availability shown on the web site, but Rugseller politely dealt with my concern, and delivery was timely. The rug is just what I needed.”

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Posted 4 years ago

“Good service received”

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Posted 4 years ago

“Excellent quality rug, well packaged. Delivery took a couple of days longer than expected but with the current situation that was to be expected. Was still fast in comparison to others. Would definitely recommend.”

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Posted 4 years ago

“Rug looks very nice. Arrived a little later than I was expecting but I am happy with the purchase.”

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Posted 4 years ago

“Ordered a rug gripper which arrived in just under a week and does exactly as it should”

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Posted 4 years ago

“Service, delivery etc was very good. However, the product is rather disappointing and isn't acutally keeping the rug in place, which is a shame.”

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Posted 4 years ago

“Good quality rug. Customer Services prompt to answer my queries re delivery. However, rug was not delivered on agreed date, but next day and and not within agreed time slot.”

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Posted 4 years ago

“I am very happy with my purchase,with the non slip base they are easy to hoover and so far am very pleased.”

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Posted 4 years ago

“Great service and well packed and the cheapest around”

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Posted 4 years ago

“Very helpful & quick”

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Posted 4 years ago

“Absolutely love my new rug. Fits perfectly in my sitting room.”

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Posted 4 years ago

“Fast delivery. Great quality. Looks great.”

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Posted 4 years ago

“Quick delivery & well packaged”

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Posted 4 years ago

“Happy to find this company on line rather than chasing around from shop to shop and being able to elect more than whatever is in stock at local shops. However, the colour was not as shown on the online example. It was described as linen/beige and looked more like a pale creamy colour with yellowish undertones and it is more creamy beige grey so not sure where the name linen comes. However though at first disappointed, it still blends well with with the rest of the colours. I needed to cover up nice but impractical yellow carpet in a small motorhome so what I now have from the Rug Seller is perfect for that and I have been able to cut the carpet into various sizes to meet the need. When cutting it, it does fray a little so very lightly smeared some Copydex along the cut edges and that stops the fraying.”

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Posted 4 years ago

“A good item dispatched quickly”

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Posted 4 years ago

“The blue in the rug was a lot darker than in picture , navy , I wanted something brighter blue , unless I received the wrong rug”

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Posted 4 years ago

“Lovely carpet, had a nice feel although comparing to the pictures, the pile is longer and not as thick as looks in the picture, also feels like carpet is a bit hard, could be softer”

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Posted 4 years ago

“good choice of mats available and competitive on price”

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Posted 4 years ago

“Great service and brilliant quick delivery. The rugs i ordered (Royal Nomadic rug) were good value for money. Look brillaint in my kitchen. Can't comment on how easy they are to clean as i haven't done that yet. Does need a rug gripper underneath though. I took off one star for the colour as i was expecting a normal basic grey colour but these are more of a taupe grey. However the colour is probably a better match for my kitchen floor so i'm happy. Would definitely recommend the rug seller.”

Helpful Report

Posted 4 years ago

The Rug Seller Ltd is rated 4.7 based on 21,363 reviews