The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,363 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 13th March 2018

Linda O'Malley

The Rug Seller Ltd 5 star review on 4th March 2018

June Hyde

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was initially disappointed that the rug took at least twice as long to be delivered than you website suggested, but when it eventually arrived I was delighted with the look , quality and beautiful Orla Keily design. It makes me mile every time I look at it !! Well worth the wait!”

Helpful Report

Posted 4 years ago

“Beautiful rug. Size colour and quality as described. Delivery was prompt but unexpected- I didn’t get any information that the rug was on its way. Nevertheless very happy with everything”

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Posted 4 years ago

“Love the rug x really pleased”

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Posted 4 years ago

“Very pleased with quick service. Rug exactly as described. Wish it had been a slightly lighter grey, but overall happy”

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Posted 4 years ago

“really pleased with my abstract rug. looks geat”

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Posted 4 years ago

“Fabulous rug smaller than I thought but probably my fault in judging the size.”

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Posted 4 years ago

“Communication was very good and quality excellent Only downside was the time taken for a bespoke siz e rug, but in fairness they did state 12+ weeks”

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Posted 4 years ago

“The delivery was very quick and was well packaged. The rug looks great but seems to pluck easily so I hope this will not happen to the full rug.”

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Posted 4 years ago

“Very nice indoor doormat. Nice design”

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Posted 4 years ago

“Great rug, excellent value for money and sent out quickly. Many thanks”

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Posted 4 years ago

“Good quality and came quickly would definitely use the service again”

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Posted 4 years ago

“Our rug is just what we needed for our hall. The minus point is that it just would not lie flat at the four corners. We have had to buy extra strong doube sided tape to keep it down!”

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Posted 4 years ago

“The rug was a good price and overall I am well satisfied with it. It does creep a bit, but then all rugs would on the surface it covers. Also the blue in the pattern seems much darker than I had imagined from the web pictures, but it still matches it's surroundings well and is nice and thick.”

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Posted 4 years ago

“Quality of the rug was excellent and I’m very happy with the service but unfortunately due to the coronavirus and it being custom size it took much longer to arrive than anticipated.”

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Posted 4 years ago

“Prompt service, great packing. Lovely rug”

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Posted 4 years ago

“Bought 2 grey shaggy rugs for bedroom really hard-wearing and soft under foot. They look really good with my new floor and we're very reasonably priced.”

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Posted 4 years ago

“Very good rug and non slip carpet protector. Good value and perfect for th area in use.”

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Posted 4 years ago

“Answered my queries by e.mail fairly promptly. The slight delay in delivery was attributed to Covid which was acceptable.”

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Posted 4 years ago

“The rug is good but smell like fish.. i had to wash twise before use..”

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Posted 4 years ago

“Very good product”

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Posted 4 years ago

The Rug Seller Ltd is rated 4.7 based on 21,363 reviews