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The Rug Seller Ltd Reviews

4.7 Rating 20,879 Reviews
79 %
of reviewers recommend The Rug Seller Ltd
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 20,879 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Rug Seller Ltd Reviews

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
MR ROBERT P
Verified Buyer
“Rug was delivered on time and the quality was as good if not better than expected. The description and specifications was exactly as was described. Very pleased.”
Helpful Report
Posted 3 years ago
DR J D
Verified Buyer
“very good service and advice given by the Rug Seller team.”
Helpful Report
Posted 3 years ago
GILLIAN H
Verified Buyer
“I love the rug - great size, lovely quality, soft under foot. It's just paler in colour than I thought from the photos, so muddy foot prints are very visible which is a shame, as it was bought as a hallway runner. The non-slip backing is great - the rug doesn't move around at all! Delivery time was great and the rug was well packaged.”
Helpful Report
Posted 3 years ago
ZOE N
Verified Buyer
“Very happy with my rug and arrived within days of ordering.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lovely rug, delivered on time. Very soft and perfect colours. Thank you.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Fabulous rug, may order another :)”
Helpful Report
Posted 3 years ago
GILLIAN H
Verified Buyer
“The rug is nice. Only let down was the delivery. DHL delivered to the wrong address but were adamant it had been delivered to the correct address. Two days after stressing to them that I had definitely not received it, they found it in a different part of Durham.”
Helpful Report
Posted 3 years ago
STEPHEN P
Verified Buyer
“Beautiful rug and also gets the cats approval.”
Helpful Report
Posted 3 years ago
JANICE P
Verified Buyer
“I really like my purchase. However the package was open and left on my doorstep. My neighbour alerted me that it was there as my bell had not been rung. I also had quite a long wait from purchase to delivery.”
Helpful Report
Posted 3 years ago
MARTIN B
Verified Buyer
“Delivered quickly, happy with the product”
Helpful Report
Posted 3 years ago
DAVID M
Verified Buyer
“Delivery time very good. Product has stopped my rugs moving successfully, when used over carpet.”
Helpful Report
Posted 3 years ago
CAROLINE B
Verified Buyer
“I love these rugs and always use rugseller. But when I did my Xmas order that had 20 per cent off I paid by Amazon pay and was charged full price. Very disappointed.”
Helpful Report
Posted 3 years ago
PAUL S
Verified Buyer
“Very good service and delivery some lovely rugs in the shop.”
Helpful Report
Posted 3 years ago
IRENE B
Verified Buyer
“Delivered earlier than said, nice surprise. Only fault I have is it said white and black, I would say it’s more cream and black”
Helpful Report
Posted 3 years ago
VERONICA D
Verified Buyer
“Great Value”
Helpful Report
Posted 3 years ago
CHRISTINE T
Verified Buyer
“great delivery service good range. I have liked my products”
Helpful Report
Posted 3 years ago
JANIS T
Verified Buyer
“A very nice rug with lovely colours, just what we wanted for a coastal feel. We've only awarded 4 stars as the rug is new and we have no idea how it will wear.”
Helpful Report
Posted 3 years ago
SPEIROS L
Verified Buyer
“The rug came quickly and the quality has very good.”
Helpful Report
Posted 3 years ago
WENDY P
Verified Buyer
“Brilliant service and speedy delivery. The only SLIGHT concern I had on receipt, was that I was expecting a dark NAVY blue rug and it was more teal. However, it looks fab and so was perhaps meant to be. Definitely recommend the Rug Seller.”
Helpful Report
Posted 3 years ago
EULA E
Verified Buyer
“I would recommend buying a rug from the Rug sellers. They were quick efficient and informative throughout the delivery process’s. The wrapping and condition were excellent and the rug was of quality and reasonable pricing and variety of sizes. Very pleased would buy again. A five star rating.”
Helpful Report
Posted 3 years ago
The Rug Seller Ltd is rated 4.7 based on 20,879 reviews
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