The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A small problem with wrong item dispatched in error was put right efficiently and with courtesy. Refreshing to be able to speak to Sales/Customer Services on telephone! Highly recommended.”

Helpful Report

Posted 2 years ago

“The rug arrived in good time, was well wrapped and was as per the photos. I had hoped it would be closer to royal blue (the dominant colour in the rug I was replacing) but it is more like a light navy blue - as per the photos, so I wasn't surprised or disappointed and it suits my room well - this comment about the colour is just to help future buyers. I am very satisfied with this seller and thank them for sending this rug to a Scottish island at a very reasonable transport cost.”

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Posted 2 years ago

“Ordered 2 cushions and a rug. All arrived well within quoted time. Well wrapped. Colours exactly as described”

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Posted 2 years ago

“Very happy with my rug as described Quick Delivery Always purchase my rugs from you.”

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Posted 2 years ago

“Excellent service, ordering simple and delivery on time. Rug is perfect and competitive price.”

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Posted 2 years ago

“Easy purchase at a good price and excellent quality rug 👍”

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Posted 2 years ago

“Purchase two rugs recently - both fantastic. In line with description on website. Great quality. Great service.”

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Posted 2 years ago

“Lovely rug at a really excellent price.....delivered promptly....”

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Posted 2 years ago

“Was really surprised by the quality of the rug. Lovely and thick and looks lovely in our living room. Delivery was on time. Definitely recommend”

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Posted 2 years ago

“The rugs I ordered are gorgeous and delivery to two different addresses was quick and exactly as requested. Thank you.”

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Posted 2 years ago

“Very satisfied with both service & goods. Love the new rug and colours true to photos.”

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Posted 2 years ago

“The Rug Sellers rescued me after I was badly let down by another company. They went out of their way to physically check the rug I wanted was in stock and sent it to me by guaranteed next day delivery. Outstanding customer service, excellent price, the rug arrived in perfect condition and looks beautiful. Many thanks.”

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Posted 2 years ago

“Ordering was easy, we were informed when to expect delivery & our carpet runner arrived on time, extremely well packaged. It is exactly like the picture on the website & looks lovely in situ.”

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Posted 2 years ago

“Quick delivery, reasonable prices and quality product.”

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Posted 2 years ago

“Really pleased with my ‘Rosemary’ artificial grass which I used as a ‘carpet’ in my garden room.”

The Rug Seller Ltd 5 star review on 28th May 2023

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Posted 2 years ago

“Rug looks good. Outer packaging dirty which made the accompanying bedding order dirty, I am upset at this oversight. Rug ok as wrapped in three layers. Disappointed as Quidco discount was refused, can you explain this as the opportunity to use Quidco led to my decision to purchase?”

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Posted 2 years ago

“Excellent service.Kept me informed during whole process. Would thoroughly recommend”

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Posted 2 years ago

“Great quality rug.”

The Rug Seller Ltd 5 star review on 25th May 2023

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Posted 2 years ago

“Easy transaction from start to finish. Wanted a bright rug for my backdoor and, you don't get any brighter than sunflowers. Price was good too for a machine washable rug”

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Posted 2 years ago

“Goods arrived in record time. Product purchased is excellent. Will definitely shop again.”

Helpful Report

Posted 2 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews