The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice rug. Good quality and price. Fast delivery.”

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Posted 2 years ago

“Came very quickly, was like the picture was great value for money”

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Posted 2 years ago

“Lovely rug looks great in my lounge”

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Posted 2 years ago

“The tug arrived and it exceeded expectations. It’s thick, fluffy, soft and absolutely gorgeous. I love it.”

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Posted 2 years ago

“We had a problem with our rug it was damaged , Rug Seller took it back and refunded all the money within 4 working days 👍”

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Posted 2 years ago

“Bought my rug from The Rug Seller and im more than pleased with it. Great service and fast delivery. Beautiful range of rugs definitely be purchasing fron them agaim..”

The Rug Seller Ltd 5 star review on 16th July 2023

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Posted 2 years ago

“Quick delivery good price & quality”

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Posted 2 years ago

“Excellent customer service and rugs. Will and Ben were very helpful with an error I made during the order process. My thanks to both.”

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Posted 2 years ago

“The rug was good quality and came very quickly but keep in mind that if you want to return it you have to pay for carriage. I looked up what it would cost and it was £25”

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Posted 2 years ago

“What can I say ,love love love ,super fast delivery,amazing quality ,looks fab and classy in my living room ,would purchase again .”

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Posted 2 years ago

“I ordered the largest rug for my living space and Came very quickly and very protected. although I haven’t laid it yet, The quality looks amazing. I’m Very happy with my purchase and will definitely be using the rug seller again”

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Posted 2 years ago

“I would not waste your money I ordered what should of been a pink and grey rug I received grey an cream rug and was told that is the rug I ordered same number in my opinion it is false advertising as you can see from the pictures When I rang to say about returning it, it would cost me further money to return it for a refund!! Absolute joke of a company save your money folks go else where”

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Posted 2 years ago

Good Afternoon Chantelle, I can see from our system our customer service team have provided all necessary and correct details to you via email in regards to this order, we have also provided a step-by-step guide on how to arrange the return. Kind Regards The Rug Seller

Posted 2 years ago

“Excellent buy! Speedy delivery, great product; very pleased with quality of rug- thank you!”

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Posted 2 years ago

“Brilliantly wonderful”

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Posted 2 years ago

“excellent rapid service, product as described on website arrived very well packed Lovely clean rug with pleasant odour”

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Posted 2 years ago

“I have purchased a lot of your turtle mats, I have never been disappointed with their effectiveness and durability.”

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Posted 2 years ago

“I ordered valance and fitted sheets for a double bed. I was quoted 5-10 working days for delivery but, despite chasing, the delivery was made a month later. Then the package contained two valace sheets but no double. I complained to the Sales Office who promised a replacement. After some prompting, they asked me return the unwanted item to the delivery driver who would have the paperwork. The driver wasn't expecting to collect anything and had no paperwork. Several more emails resulted in a date for collection, but I'm not holding my breath.”

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Posted 2 years ago

“Quick delivery pleased with my rug good service”

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Posted 2 years ago

“Good value bed set. Good quality Delivered really quickly.”

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Posted 2 years ago

“Ordered a large rug for my lounge on Sunday received on the following Tuesday . Excellent product, fast delivery and great customer service”

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Posted 2 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews