The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stunning rug, pleased with it. Really complements the room. Would buy from again and recommend.”

The Rug Seller Ltd 5 star review on 3rd September 2023

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Posted 2 years ago

“Excellent service very satisfied with the goods.”

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Posted 2 years ago

“Excellent delivered earlier than expected lovelyrug thanks Brian B”

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Posted 2 years ago

“Good prices and very fast delivery. Would recommend 😁”

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Posted 2 years ago

“Perfect for my needs and quality service”

The Rug Seller Ltd 5 star review on 27th August 2023

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Posted 2 years ago

“good quality kitchen mats”

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Posted 2 years ago

“I have been very happy with my purchases from the Rug Seller Ltd. The quality of the rugs I ordered is excellent and their service very prompt. The rugs came swiftly and were very well wrapped. I would certainly recommend.”

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Posted 2 years ago

“Excellent service all-round! Great customer care!”

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Posted 2 years ago

“I am very pleased with the rug, it's my second rug i have purchased from you”

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Posted 2 years ago

“I do really like the cushion, but I didn't like that as soon as I purchased it, an advert appeared for it at half the price on my social media feed.”

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Posted 2 years ago

“Think I got the wrong rug …… it was supposed to have black on it and it’s silver !”

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Posted 2 years ago

“Very pleased with our hallway runners. Excellent quality, prompt delivery and they look great. The product was exactly as described. I would highly recommend.”

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Posted 2 years ago

“Excellent Quality at a good price”

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Posted 2 years ago

“Ordered on line no problem and rug was delivered within 3 days. Loving my new rug it looks very chic and quality is superb”

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Posted 2 years ago

“Quick delivery. Website video convinced me it would not be too difficult. Husband and I easily fitted the anti-slip gripper to 3 small rugs, for parquet floor and on carpet too. It took a little longer with a heavy runner but in total a 30 minute job and we are delighted with the result. Thank you.”

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Posted 2 years ago

“Although the products are fine and we happy with the rugs, the delivery of the 1st rug on 1st August 2023 was a disgrace by DX. Tracker number 7007890168, they dropped at an address that just stated the number 4a and the name it was let with was Reece. It took me 2hrs to find out where 4a was and a person called Reece. When I did knock at the door I asked if her name was Reece it was not it was parker. The lady did not know it had been left on her door step until an Amazon driver called to deliver her parcel, nothing was signed for. I would like to send you a bill for my time wasted £ 40 please advise.”

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Posted 2 years ago

“Ordered a duvet cover only to find out after ordering that it was out of stock. However, excellent communication from the Rug Seller with options of what I could do including a refund. I was happy to wait as it was due back in stock within 2 weeks. I was delighted when it arrived a few days later. Great service and great quality duvet. Thankyou.”

The Rug Seller Ltd 5 star review on 14th August 2023

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Posted 2 years ago

“Good quality product at a reasonable price. Delivered well wrapped and within a few days of ordering . I would recommend this supplier.”

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Posted 2 years ago

“Thank you for my lovely rug & good price. .”

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Posted 2 years ago

“Delighted with the rug we chose and the ordering/delivery service provided. Ordering was easy, delivery was within a couple of days and the rug was packaged very well. Highly recommended.”

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Posted 2 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews