The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute quality rug ,and the service was second to none thank you very much”

Helpful Report

Posted 2 years ago

“Bought some anti slip for a large rug on top of a carpet in the hall. Had tried all sorts of other solutions from other companies but nothing seemed to work. So far our new purchase seems to be doing the job and really pleased we've found something that actually works.”

Helpful Report

Posted 2 years ago

“Good product BUT you then get bombarded with emails and even asking them to stop they continue. I would not recommend this company not order from them ever again purely and simply because I do not like the huge amount of emails, it is called harassment. Shop elsewhere.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, we are pleased to hear you are happy with the item purchased. I have forwarded your details onto our marketing team and have requested for your details to be unsubscribed from our marketing emails. Kind Regards The Rug Seller

Posted 2 years ago

“Two of the rugs were nice, they were the blue style half moon rug and blue style oblong rug, however the blue in the picture was different to the actual rug when it arrived. It was slightly darker and we had put in for a Royal blue and these weren't. The mat was fine. We get to the circular rug and the colours definitely looked different to the picture. There was more or a mustard colour and the rug isn't very good quality. They have cut the knots on top of the rug in a few places and I imagine this will soon come apart.”

Helpful Report

Posted 2 years ago

“Having had the rug for only about 10days it is hard to say much other that it looks well made and does exactly what we want it to do.The quality looks fine and the colour as we wanted ..Your service and delivery was prompt and efficient ...so all in all at this stage I am happy with my purchase”

Helpful Report

Posted 2 years ago

“Attractive great quality rug. Prompt service. Good deals on this site.”

The Rug Seller Ltd 5 star review on 11th December 2023

Helpful Report

Posted 2 years ago

Hi Elaine, Thank you for your kind feedback, we are pleased to hear you are happy with the product and the service you have received. The rug looks lovely in your home! Kind Regards The Rug Seller

Posted 2 years ago

“Another great rug from the rug seller at a great sale price. Puts the finishing touches to the bedroom.”

Helpful Report

Posted 2 years ago

“Very good quality rug at a good price”

Helpful Report

Posted 2 years ago

“This felt anti slip rug arrived quickly and works perfectly, thank you”

Helpful Report

Posted 2 years ago

“I am so disappointed my order never arrived, please can you help, DX never delivered they promise every day 😢”

Helpful Report

Posted 2 years ago

Hi Linda, Please allow me to apologise to hear of this. I can see a member of our customer service team has recently been in contact regarding your purchase. If there is anything else we can help with, please contact us and we will happily assist. Kind Regards The Rug Seller

Posted 2 years ago

“Beautiful rug, but in the photos they looked the same as the one I had in my house, but never the less it's beautiful, put in another room”

Helpful Report

Posted 2 years ago

“My first choice wasn’t available after ordering it so I chose another rug. They honoured the first cheaper price so I was happy!”

Helpful Report

Posted 2 years ago

“We’re really happy with our rug. The images on the site are an excellent representation of the rug and the description is exactly right.”

Helpful Report

Posted 2 years ago

“This is my fourth Buddy Runner. With dogs, the fact that a) it’s super absorbent and b) can put in washing machine is a massive plus.”

Helpful Report

Posted 2 years ago

“I’ve been very impressed with The Rug Seller. The ordering process was very easy and efficient with them keeping me in touch and updated. My order came extremely quickly and I am very pleased with my good quality rug. Well done, I’ll certainly be using them again!”

Helpful Report

Posted 2 years ago

“An AMAZING vendor! Top Class! Always on top of everything! I cannot speak highly enough!”

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Posted 2 years ago

“Great communication with company and great rug, love it, and delivery was perfect, thanks”

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Posted 2 years ago

“Rug was delivered very quickly and is of very good quality. Very pleased.”

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Posted 2 years ago

“Incredibly speedy delivery. The carpet was exactly as described and is gorgeous.”

Helpful Report

Posted 2 years ago

“Easy to use and there is a phone number to speak to a human if you have any queries!”

Helpful Report

Posted 2 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews