The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service arrived in 2 days ,quality rug ,not creased on arrival ,really happy with it .”

The Rug Seller Ltd 5 star review on 3rd December 2023

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Posted 2 years ago

“Very pleased with rug. Easy to order and quick delivery.”

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Posted 2 years ago

“Good product and very helpful agent Jack who was a pleasure to deal with”

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Posted 2 years ago

“Rug Ok. Communication from company poor, had to chase up, Delivery took a few weeks for a straightforward item. Probably would not use again because of these factors.”

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Posted 2 years ago

Hello, Thank you for your feedback. The item you ordered was advertised online on our website with a lead time of 5-10 working days. I can see this order was placed on the 10th November and was delivered to yourself on the 17th November, therefore this was delivered within the advertised lead time. Kind Regards The Rug Seller

Posted 2 years ago

“Excellent service, speedy delivery, great rug , great price , happy.”

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Posted 2 years ago

“Quick delivery of underlay.”

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Posted 2 years ago

“Second large rug I’ve purchased from The Rug Seller. Always arrives quickly, good quality and cannot fault the service. So many companies selling rugs online, however this company is excellent and I would recommend.”

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Posted 2 years ago

“Beautiful rug, excellent communication, this was better value than anywhere else and arrived promptly”

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Posted 2 years ago

“They are ok but not the best quality”

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Posted 2 years ago

“Excellent quality, really transformed my living room.”

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Posted 2 years ago

“I am so very pleased with my purchase. These two non-slip door mats are ideal for keeping both the floor and shoes clean. They look lovely and the colour blends in with any decor. They lie so perfectly flat on the floor.”

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Posted 2 years ago

“The rug we ordered arrived in record time and exceeds our initial expectations. The quality is exceptional and is perfect for our needs. The web site has a huge amount of choice and the pricing is competitive and fair for the quality of the product”

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Posted 2 years ago

“Looked for a local place to buy a rug and whilst it's an online-only shop, I'm happy with the rug and assistance from the shop post-order.”

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Posted 2 years ago

“Great service, good range very satisfied”

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Posted 2 years ago

“Good quality very dense weave, good delivery. Can't really fault”

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Posted 2 years ago

“Great price for the rug we wanted. Quick and efficient delivery too”

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Posted 2 years ago

“Excellent rug Excellent service”

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Posted 2 years ago

“nice rug did not wait to long thankyou”

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Posted 2 years ago

“Very pleased with purchase”

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Posted 2 years ago

“I'm delighted with my new rug. The quality is excellent and very reasonably priced.”

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Posted 2 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews