The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the website easy to use. My order was delivered quickly and I'm delighted with my rug, especially as the price here was a lot lower than that offered by other sellers.”

The Rug Seller Ltd 5 star review on 30th October 2023

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Posted 2 years ago

“Lovely runner and delivered within 2 days of placing my order .”

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Posted 2 years ago

“Item arrived in good order & on time.”

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Posted 2 years ago

“Wonderful rug, well made and a fab addition to my home”

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Posted 2 years ago

“Quick delivery and quality of rug excellent”

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Posted 2 years ago

“Terrible. I ordered my rug 17-days ago and still haven’t received it.”

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Posted 2 years ago

Good Afternoon Robert, I do apologise for any issues caused. I can see we have provided further information regarding your order via email. Kind Regards The Rug Seller

Posted 2 years ago

“Beautiful rug. Makes a statement . Delivery was supposed to be express 1-2 days but was delayed and no update was given . It arrived after a week. Otherwise looks amazing”

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Posted 2 years ago

“A great shopping experience. Ordering was easy, customer service were so helpful when I rang with a query. The rug arrived on the delivery date I was given. It is just beautiful, lovely quality. I will definitely use this company again.”

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Posted 2 years ago

“Excellent speed of delivery, pricing and quality of goods.”

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Posted 2 years ago

“Prompt delivery, reasonable price and excellent quality rug.”

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Posted 2 years ago

“The quality of the rugs is outstanding and, most importantly, staff respond promptly and effectively if contacted. I have bought previously to my present order and would not buy rugs from any other company”

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Posted 2 years ago

“My buddy rug arrived very quickly a day early in fact good service, I'm happy with it have bought buddy rugs before wash them in my machine always come up good”

The Rug Seller Ltd 5 star review on 11th October 2023

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Posted 2 years ago

“Perfect new doormat with lovely contrast boarder. Fits well and looks great. High quality Thank you”

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Posted 2 years ago

“Ordered a runner and loved it so much I bought a big rug. Arrived very quickly. Service was great”

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Posted 2 years ago

“First purchase from this company .. rug is exactly what we wanted .. right colours.. right size, very good price and great delivery”

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Posted 2 years ago

“Still waiting for my rug”

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Posted 2 years ago

Good Afternoon Carol, Please allow me to apologise to hear you have not as of yet received your order. I have taken a look into this and I can see our customer service team have contacted you this afternoon regarding an update on the item you kindly ordered with us. Kind Regards The Rug Seller

Posted 2 years ago

“Excellent service and customer care very pleased with the rug fits with the decor in the lounge perfectly Arrived on the day as promised and would definitely recommend this seller who also managed to trim the cost to a more in our budget price range - thank you so much”

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Posted 2 years ago

“Loved my rug it arrived the next day wish I had space for another .”

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Posted 2 years ago

“Delivered straight away Rug was perfect for my front door”

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Posted 2 years ago

“Ordering online, it's hard to know if the quality will be good or not. I was not disappointed. It looks and feels great. It was delivered quickly which was great.”

The Rug Seller Ltd 5 star review on 3rd October 2023

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Posted 2 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews