The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rug was as described and looks very good. Delivery was very prompt.”

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Posted 2 years ago

“Purchased a new kitchen rug and am really pleased with it as it’s non slip and very versatile. Delivery was fine although didn’t come when it said it would and had to wait until the next day”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“The rug is of a nice quality . It said cream and grey but it more a pale grey not cream background with dark grey pattern. Suits our room though”

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Posted 2 years ago

“Very helpful and easy website, lots of choice. Really pleased with the items I ordered, which were delivered promptly and well-packaged. I thoroughly recommend this company.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Great company. Great choice. Excellent customer service and spot on delivery.”

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Posted 2 years ago

“Beautiful rug, great customer service”

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Posted 2 years ago

“really pleased with the colour it matches perfectly with my kitchen”

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Posted 2 years ago

“I am so impressed with the speedy delivery and the quality and look of my beautiful rug. The whole transaction far exceeded my expectations. Highly recommend.”

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Posted 2 years ago

“Our rug was out of stock for three months and I question whether payment should have been taken before there was any chance of delivery. However, customer service were very good throughout”

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Posted 2 years ago

“Excellent quality, looks fantastic, I have one large rug in the lounge and one in the hall”

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Posted 2 years ago

“Very prompt service, kept well informed of progress. Rug exactly as described, just what I wanted”

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Posted 2 years ago

“The quality of the rug was excellent but the colour was not as shown online ..it states cream but the colour is in fact beige... Unfortunately we can't return as it was then forwarded to Italy to be opened as a gift .. the colour been the only disappointment, but it would lead me not to purchase again..”

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Posted 2 years ago

“Great service, my rug was well wrapped and delivered quickly, the price was great too. I am so happy with my purchase and the rug looks lovely in my room.”

The Rug Seller Ltd 5 star review on 14th December 2023

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Posted 2 years ago

Hi Laura, Thank you for your kind feedback, we are pleased to hear you are happy with the product and the service you have received. The rug looks lovely in your home! Kind Regards The Rug Seller

Posted 2 years ago

“Excellent service fast delivery gorgeous colours just what we wanted.”

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Posted 2 years ago

“Efficient service and the rug was perfect for our requirements.”

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Posted 2 years ago

“Got just what I wanted with my rug it fits in my living room really well Delivered quickly too. Couldn’t be more happy with my rug”

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Posted 2 years ago

“Perfect just what I wanted, great price, well packed and good communication from the seller. Thank you”

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Posted 2 years ago

“Delighted with our purchase of a good quality runner”

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Posted 2 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews