The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely rug, very good quality. Service and delivery were prompt and efficient.”

Helpful Report

Posted 6 years ago

“Bought a super-sisalo kitchen rug. Looked like, and was called grey on the website, but very disappointed when it arrived as looks more like brownish black, definitely not grey. Also corners keep curling up, which is a bit of a hazard in the kitchen. Delivery was quick but that is the only plus point.”

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Posted 6 years ago

“Great service lovely staff. Excellent range. Can recommend highly.”

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Posted 6 years ago

“Ordrered after seeing on a Childminders page. Quick free delivery. Very please with rug”

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Posted 6 years ago

“Quality product and very well wrapped.”

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Posted 6 years ago

“Sales and delivery speed were good and the product is of high quality. It looks lovely in our new bathroom. one of the reasons I choose this rug is the high use of recycled ♽ material from plastic bottles and bamboo. I was therefor disappointed to see the amount of plastic packaging and ties used for the parcel. I guess the same packaging gets used for every rug but these are of a different weight and size than most of your rugs. They could have a been put together for a start.”

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Posted 6 years ago

“Good product, good service”

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Posted 6 years ago

“Pleased with service and quality of product, value for money and delivery when expected”

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Posted 6 years ago

“A lovely rug came and was well packaged”

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Posted 6 years ago

“Goods arrived in perfect condition the day after I placed the order. The material was to prevent a rug from slipping on a tiled floor. It does the job so well it is possible to vacuum the rug without it disappearing into the cleaner. A friend has asked for details as she is very impressed.”

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Posted 6 years ago

“Lovely rug great service”

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Posted 6 years ago

“Happy with the purchase and delivery.”

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Posted 6 years ago

“Excellent service, beautiful rug and best price. Delighted with my purchase”

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Posted 6 years ago

“Great Service. We bought 3 rugs altogether and they were just as described. Delivery was excellent. Thank you.”

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Posted 6 years ago

“Very well wrapped and great rug for kitchen”

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Posted 6 years ago

“Great Service. Really pleased with purchases”

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Posted 6 years ago

“We were very pleased with the efficient delivery of our rug but when we opened the excellent packaging we noticed a small round dark mark in the middle of the central pattern. This small area should have been light beige but it is much darker than the rest of the rug and very hard unlike the rest of the rug which is soft”

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Posted 6 years ago

“The rug is excellent quality and The Rug Seller was very helpful about the delivery date and time.”

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Posted 6 years ago

“Fab company, great communication. The rug I wanted had been discontinued I was called straight away and offer a refund or a different rug. It arrived in good time and telephone messages/emails kept me aware of what stage it was at and when it was due to be delivered.”

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Posted 6 years ago

“Excellent value for money, Great product, Great service, Rug delivered within 48 hrs and Leona in customer services was brilliant, very helpful and has a friendly approach. She is a credit to your company. Keep up the good work. Kind regards. Malcolm Allen”

Helpful Report

Posted 6 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews