The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely carpet delivered with full instructions on laying and care of the product, would definitely [already have] recommend this company”

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Posted 10 years ago

“Rug arrived on time. Well packed, no damage. Pleased with my rug and looks very nice on my tiles. Would recommend to all. Thank you”

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Posted 10 years ago

“Very good quality for the price. Trying to get the last tiny edge flat as it has been rolled up very tightly is hard but very pleased with the rug and the delivery”

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Posted 10 years ago

“Good service, would buy from them again.”

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Posted 10 years ago

“Excellent product and value for money. Delivery took a week and would have appreciated more specific information about delivery and updates rather than just acknowledgement of the order and then nothing until day of delivery. Overall though, happy with the outcome.”

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Posted 10 years ago

“Arrived promptly quality as stated on website no complaints”

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Posted 10 years ago

“This is the second one these rugs that we have purchased. It's pretty much cat friendly, though they are pulling more strands out of this one.”

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Posted 10 years ago

“I bought two rugs, prices are competitive with high street stores. Delivery was prompt. Overall price, delivery and product (rugs) good.”

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Posted 10 years ago

“My rug arrived earlier than expected and it was lovely. The colour was perfect and I was really pleased with my purchase. I would definately use this company again.”

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Posted 10 years ago

“Superb carpets. Very pleased - many thanks. The on-line system had faults when we were trying to order. There was then some confusion about delivery and the goods were not delivered when we were told. However we were in so no harm done.”

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Posted 10 years ago

“good quality for price with quick delivery. so quick it was before i was made aware.”

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Posted 10 years ago

“good efficient service only problem the rug is too small i would have loved to be able to swap for the next size up”

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Posted 10 years ago

“The rug feels good, communication was great regarding the delivery, but that may be the courier, but RugSeller deserve kudos for choosing a good courier. The rug looks a little like it was woven by a computer, maybe that's just symptomatic of my view of products in general.”

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Posted 10 years ago

“good service !”

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Posted 10 years ago

“This is an addition to the rugs I bought previously. I haven't been disappointed. They wear well and when washed look like new.”

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Posted 10 years ago

“Acted quickly to help us change our order when rug originally ordered became unavailable. Purchase arrived when expected and was well packaged. Item matched description on the website.”

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Posted 10 years ago

“Great quality rugs, good team to deal with questions. Fast delivery times, would use again”

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Posted 10 years ago

“I am very pleased with the quality of the rug I ordered. Also the information and written communication from the company has been excellent. I would not hesitate using the company again in the future.”

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Posted 10 years ago

“Exactly as expected.”

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Posted 10 years ago

“Very good company to deal with, would buy from again”

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Posted 10 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews