The Range Reviews

Name: The Range
Rating: 1.36

1.4 Rating 2,266 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Range 1 star review on 9th April 2025

Matthew Fisher

The Range 1 star review on 6th February 2025

Frustrated From Gloucestershire

The Range 1 star review on 5th January 2025

Anonymous

The Range 1 star review on 18th November 2024

Tatiana Ellis

280

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service.”

Helpful Report

Posted 7 years ago

“plenty of stock and wide range of choice.”

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Posted 7 years ago

“Bought an apartment last year and have just this last week moved in. I stayed several times at The Bold Boutique 100% per cent excellent and visited the Range many times. On each occasion the staff were a credit to this Company hopefully they are appreciated. Aida helped me with lighting and embossed canvases. Helen on check out could have done no more, lovely lady, great to deal with. Mike put purchases in my car and was very pleasant. My favourite shop in Southport.”

Helpful Report

Posted 7 years ago

“Good stock, value for money. They have a good idea of what people what at a good price!! If you want cheep goto the poundshop!”

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Posted 7 years ago

“could not find what I was looking for so I asked an employee and he took me to the other side of the store to where the photo albums were on display it was no trouble to him and the quality of the goods were first class.”

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Posted 7 years ago

“It's a place where you can happily walk around for quite some time and not get pested.”

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Posted 7 years ago

“My wife and I regularly shop at The Range and find items in there that we can not find elsewhere, but today I went there without any idea if I would find what I wanted. I asked Tracy and she new exactly what I could use, and dashed off to collect it for me. Having recently purchased two lengths of vinyl table covers, I wanted something to roll them up on. Tracy went into the storage area and returned with two discarded cardboard tubes, then came with me to the checkout to explain that they were at no cost. She was very cheerful and pleased to see me happy. That is great customer service.”

Helpful Report

Posted 7 years ago

“Ordered an Ab Core 6-in-1 Trainer from The Range. Speedy delivery & a bargain price, also delivery very cheap. Will definitely be ordering online again.”

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Posted 7 years ago

“Joy at the cash till was very helpful Indeed to me and my sister. The customer who was served after us was very rude, she be littled Joy and was down right sarcastic to her. Joy was not in the wrong and still she apologized to this awful customer. She carried out her professionalism to the utmost, well done Joy😁”

Helpful Report

Posted 7 years ago

“Bought lots of small items all were what I expected together with a prompt delivery”

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Posted 7 years ago

“Had the product we needed and sent it out very quickly”

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Posted 7 years ago

“This is the only source of a particular product that we wanted. We were looking for large (50 x 30 cm) and completely transparent work-surface protectors, and could only find exactly what we wanted on The Range website. They arrived very promptly and were extremely well-packaged.”

Helpful Report

Posted 7 years ago

“It's a very nice experience to shopping in store . My Girls love you buy a school stuff All the staff was very kind .especially the lady on the till ..... I buy some house stuff My frd buy a house so beautiful gift i found on store .....”

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Posted 7 years ago

“Some great bargains in sale.wasnt overly packed was good day”

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Posted 7 years ago

“The staff was very helpful and welcoming specially towards my children. The toys on display, which they were allowed to play with made shopping a lot more nicer for them.”

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Posted 7 years ago

“Quick deliver and very helpful”

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Posted 7 years ago

“Have tried to find good quality reasonably priced extra large curtains for ages with no success, have now found them at the Range. Look great, wash and iron well and excellent price; highly recommended!”

Helpful Report

Posted 7 years ago

“Have tried to find good quality,extra large, reasonably priced curtains for ages with no success, eventually found them at the Range. Look great, wash and iron well and excellent price, highly recommended!”

Helpful Report

Posted 7 years ago

“Excellent prices. Great selection”

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Posted 7 years ago

“Excellent range of goods at great prices.”

Helpful Report

Posted 7 years ago

The Range is rated 1.4 based on 2,266 reviews