Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 31,717 Reviews

87 %

of reviewers recommend Titan Fitness

4.5

Based on 31,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 27th August 2026

1586

Anonymous

Anonymous // 01/01/2019

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“The equipment quality is great. The packaging is awful; that’s the only reason I’m not giving 5 stars. Please improve the packaging to protect the heavy equipment from scratches and bending. The packaging should be an essential part of the experience and the quality of the product.”

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Posted 1 month ago

“All of my Titan Fitness equipment fits the current needs of my home gym perfectly. Even with pieces being stored outdoors, under an overhang, in the humidity of South Carolina, there is still zero rust despite being used multiple times a week for two years! That’s quality.”

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Posted 1 month ago

“Got my order and all I got was a strap for the arm blaster…..called Titan Fitness…They said they were going to resend. I got a confirmation number for an order. Said they would update me when it’s ready to ship. That’s been eight days and I’m still waiting.”

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Posted 1 month ago

Hi! We're sorry to hear about your experience and understand how frustrating this has been. Upon checking, we confirmed that a replacement order has already been issued. We appreciate your patience, and if you have any additional questions or concerns, please don't hesitate to reach out—we're happy to help.

Posted 1 month ago

“Quality products.”

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Posted 1 month ago

“Great feel quiet and Iove the same diameter no matter the size. Pricey but worth it”

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Posted 1 month ago

“The quality is amazing! The unit is exceptional!”

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Posted 1 month ago

“great product, fast shipping, would absolutely recommend!!”

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Posted 1 month ago

“I go with Titan due to fast free shipping and the quality of their products. Plus the products are always well packed and survive whatever the delivery person puts them through!”

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Posted 1 month ago

“Easy to navigate the website and good price. Deliver was fast.”

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Posted 1 month ago

“Titan provides excellent products at great prices with great customer service.”

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Posted 1 month ago

“The product is great and titan really stepped up when there was an issue with the shipping. Great company. I would definitely buy from them again.”

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Posted 1 month ago

“Equipment is a fantastic value, and good quality. I have always had good experiences purchasing equipment from Titan.”

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Posted 1 month ago

“Excellent quality, extremely overbuilt and heavy duty, great finish!”

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Posted 1 month ago

“first, theFID bench is well constructed and and looks great- i use titan equipment with my one-on-one trainer in her gym. two issues with titan itself. thier customer support is just about the worst i have ever dealt with. no matter what time of day you call- no human being EVER takes a call. chat is not much better after 5 tries over 4 days a person finally entered a chat session (after 30 minutes of waiting). the real issue was that the manual for assembly does not match what is shipped. both thier online and paper manual show instructions for assembly with 100 parts not assembled. what arrived was a bench that was 3/4 completed, just requiring some final parts. the problem is, not knowing what parts are already completed and where to start.- chat promised a call back from product support 3 business days ago- still waiting on that call. eventually with some guesswork and trepidation, i did get the bench assembled. but this is not how to support your products or customers. so my rating is totally impacted by thier operations, not the product. if even the manual was correct but support was this bad, i would have given them a better rating”

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Posted 1 month ago

Hi! Thank you for your detailed feedback. We're glad you're happy with the quality of the FID bench, but we're sorry your experience with our customer support and assembly instructions fell short of expectations. We appreciate you bringing this to our attention and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to reach out—we're always happy to help.

Posted 1 month ago

“Highly recommend Titan. They went above and beyond to make a minor issue with my order right. Very professional and great customer service.”

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Posted 1 month ago

“I have made multiple purchases from Titan Fitness including weight machines, bars, and weight plates. I really like their equipment and service.”

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Posted 1 month ago

“I love their stuff. Great quality without breaking the bank.”

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Posted 1 month ago

“Good company, great customer support.”

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Posted 1 month ago

“Ordered an X3 Rack, and some attachments, items were to my house within a week. Had some questions, customer service was 10/10 answered everything and was extremely helpful. Overall great experience with this company and I look forward to working with them again in the future”

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Posted 1 month ago

“Titan Fitness has been a great company to purchase my gym equipment from!”

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Posted 1 month ago

Titan Fitness is rated 4.5 based on 31,717 reviews