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Titan Fitness Reviews

4.5 Rating 27,877 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,877 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 23rd June 2025
Andrew S
Titan Fitness 5 star review on 23rd June 2025
Andrew W
Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
1494
Anonymous
Anonymous  // 01/01/2019
Good product, good service. Was able to work with the team on the phone to get an order placed in a difficult circumstance. Rack arrived as we expected, no knicks, dings or scratches. All hardware required for assembly was provided in neat, organized packages.
Helpful Report
Posted 1 year ago
This is my first Safety Squat Bar, and works great, as advertised. Only issue was with shipping: the Bar was longer than packaging it was shipped in. Therefore, about 4 inches of one collar were sticking out end of box, and was scratched. Doesn't affect function, but affects anesthetics of brand new bar...somewhat disappointing.
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Posted 1 year ago
Unfortunately I ordered my product during the Christmas rush and it was intended as a gift for my son. Titan filled the order immediately but it was shipped by Fedex where it was hung up with them for almost a month in the warehouse in pennsylvania. i finally received it in badly damaged packaging which was the holdup from Fedex delivering it to me. I commend Titan Fitness because the bar I ordered was so well packed that the content was undamaged. I feel Fedex should have returned it to Titan when the damage occured. The staff at Titan was patient and helped me through this traumatic experience. My son has ordered there before and he commends the products they sell and we have no reservations about ordering from them again.
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Posted 1 year ago
I bought a T 2 with 10” extension, 500# of weights and a trap pull down. My son uses most of those weights!. I love the quality of the equipment, everything is first rate. The reason I give 4 starts and not 5 are 2 small things. The equipment came in over multiple days of deliveries. It was very annoying to have my rack assembled with the trap pull down, only to have to wait several more days for the metal guide rods to come allowing me to finish the build. The second small thing was the Trap Pull Down comes with a small spray bottle of oil. It came half empty with oil leaked out all of the inside of the plastic bag it came and the bottle, and then the bottle would barely spray out the oil. When I called Titan they said the oil came from over seas and it was not possible for them to send me a new one. I think that’s tacky customer service. Like I said, 2 small things.
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Posted 1 year ago
Equipment is great - 5 stars! Shipping was fair - 3 stars Box was damaged and left in the rain instead of under the porch. But - the packaging kept the contents safe so.
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Posted 1 year ago
Good product but the manual leaves much to be desired. It needs at least an English proofreading.
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Posted 1 year ago
Easy shopping online but infinity rope is frayed after just one day of use :(
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Posted 1 year ago
The order was fine and received timely however these clips DO NOT fit the barbell. I tried WD-40 on them and they almost slide on - just a smidge to small. I've used these clips in prior years thought they would work - not sure what to order now -
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Posted 1 year ago
I purchased the Titan cable crossover machine. This has quickly become my favorite piece of equipment. I walk past everything else to this often. There is nothing in your upper body and core that can't be hit hard. And it is so good at isolating muscles. The design is perfect. They didn't overcomplicate things by trying to make the pulleys able to slide up and down the uprights. Bravo.
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Posted 1 year ago
We love it.
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Posted 1 year ago
I felt tricked by the Route service. I think that the checkbox should be deselected by default, or the customer should be asked explicitly whether they want the $3.50 service. Otherwise, I am happy with the order.
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Posted 1 year ago
I bought the hyperextension machine. I think it’s good but not great. There is a Fundamental design flaw in my opinion, which is that the pad where you place your hips, is split into two pads, leaving a couple inch gap in the middle. For me, that gap hits right in my pelvic bone, so when I’m hinging at the hips, it’s cutting right in. I wish it was one solid pad piece without the center gap.
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Posted 1 year ago
The package arrived beat up and I could tell it had been taped up by FedEx. The safety squat bar inside was unharmed and and good quality. I'm very pleased with my purchase.
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Posted 1 year ago
Great experience. Easy ordering. Took advantage of a sale price.
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Posted 1 year ago
Quality products and great shipping experiance. I have ordered multiple teams with Titan and I am very happy to be in their eco system for my home gym needs.
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Posted 1 year ago
Machine was very well made. Seems to work well for the numerous exercises done
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Posted 1 year ago
Packaging was damaged and minor scratches on product. The default extra charge for shipping insurance needs to be removed from the checkout process. It’s ok to have, but should not be on by default.
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Posted 1 year ago
I have been satisfied with every item I have purchased from Titan.
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Posted 1 year ago
Product arrived in good shape even though the box was damaged. All parts - nuts & bolts - were there. Rack seems well made, sturdy, and was easy to assemble. Looking forward using it.
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Posted 1 year ago
I’ve never purchased two items from ya’ll. A 45lb ruck plate and a 100lb sand bag. The ruck plate was great that’s pretty hard to mess up. The 100lb sand bag I’m a little disappointed in. It’s ok and does the job but unfortunately it’s pretty cheaply made and my second time using it just doing power cleans with it, some of the handle stitching ripped. It’s certainly not made to take any abuse whatsoever.
Helpful Report
Posted 1 year ago
Titan Fitness is rated 4.5 based on 27,877 reviews