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Titan Fitness Reviews

4.5 Rating 27,814 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,814 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
I have purchased a lot of equipment pieces and weight from titan. This piece is different not being complete metal, it has the rope. It seems the rope is already breaking down before I have even used it. I would like to see titan figure out better rope . Then replace this rope. Thank you
Helpful Report
Posted 2 years ago
I am missing very important parts. I have called and am waiting for a reply.
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Posted 2 years ago
The weights are fine but the experience wasn’t great. I ordered two sets of plates. I received confirmation that they shipped. Then I get a refund for one of the sets and told they were no longer in stock. However, they could still be ordered on the site….how would your inventory system not be hooked to your website…
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Posted 2 years ago
Very good customer service
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Posted 2 years ago
The EZ LOAD HEX BAR V2 is a decent piece of equipment. I'd recommend the following: 1. Make sure after parts are machined in the shop to make sure they are cleaned up and free of any sharp edges or burs. 2. The knurled finish on the 3 sizes of hand grips doesn't need to be so grippy, I recommend a smooth knurled finish like on a barbell. 3. Make the bases that you attach to each end of your hand grips rotate easier as it's metal on metal contact with the washer constantly being grinded on when you rotate to a different size of handle. I recommend using some kind of bushing setup for easier rotation to do away with the metal on metal contact and adding some kind of snap or locking on to secure the handles in place.
Helpful Report
Posted 2 years ago
Product arrived after delivery date but the company did communicate the delays. It arrived in poor condition, several dents, scratches and rust. Overall a poor experience and very disappointed.
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Posted 2 years ago
Never had an issue with titan. Love the products but shipping is always the problem. I’ve received one box the other hasn’t made it to me yet. I can’t review what I don’t have.
Helpful Report
Posted 2 years ago
I love my new SSB, the Dumbbell Stand, and the Dumbbell Holders I bought recently. My only gripe is with the two deadlift jacks I purchased at the same time. One of them came with a cap loose from the base of it.
Helpful Report
Posted 2 years ago
Quality seems really good. It was really difficult to put together, and instructions were difficult to follow. I’m disappointed with the warranty- my seat adjustment mechanism doesn’t work, and they tell me it will take 30 to 90 days to diagnose and fix the issue? In the meantime I have a bench that I can’t use….
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Posted 2 years ago
Product arrived on time. A rectangular plate on the X3 squat rack base was off and in the box. Looks like the welding was not performed correctly.
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Posted 2 years ago
The item arrived damaged.
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Posted 2 years ago
Some of the powder coating was damaged. A couple days later I got an email to buy the same product I just purchased for about $50 less.
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Posted 2 years ago
The bar itself is very nice. However, the part that is extremely unfortunate is the part where you load the plate onto. It is 48 mm compared to 50 mm (50 mm is standard). I didn't think anything of it until noon of my barbell collars work on it and just slides right off. And they don't give you any collars to go with their 48 mm portion nor do they offer to sell any. The bar itself is very solid though and there are no complaints in regards to that.
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Posted 2 years ago
Good bench, only issue was the seat doesn't move up or down. The pin on mine is stuck and I had to remove the knob and set the seat where I wanted it. As long as everyone using it is my height we are good to go.
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Posted 2 years ago
Not bad at all pretty good machine however I had to add another hole on the top so that I can get a better stretch when performing rear delta exercises.
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Posted 2 years ago
Packaging was damaged with equipment falling out and had been scratched. Bolts seem too short for fixing to top two vertices cage pillars holes that also have horizontal stabilizers.
Helpful Report
Posted 2 years ago
I was shipped the wrong part, but because it was broken into 3 parts, I had to wait for all the parts to come in before I could let you all know. You were quick to resolve, but it still took 4-5 days to actually start shipping the piece, so it’s gonna be like a week and a half before I can actually start using it. Love how quick your team was to help me remedy, but the situation and the inability to use the product for almost a month since I initially ordered, made me put it at 3 stars. Whomever it was the answered the phone kept this from being 1 star, huge props to her.
Helpful Report
Posted 2 years ago
Box destroyed during shipping. Sled was banged up and the coating was chipped up. I would prefer to be the one that bangs it up lol.. other than that it seems functional and built well….
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Posted 2 years ago
Belt looks great doesn’t fit tho
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Posted 2 years ago
As usual, the item was received beat up, with half the shipping box missing.
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Posted 2 years ago
Titan Fitness is rated 4.5 based on 27,814 reviews