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Titan Fitness Reviews

4.5 Rating 27,822 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,822 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
The lat pull down works it’s priced for what it is. The instructions are horrible. We have a large home gym with multiple pieces of equipment we’ve put together including a large squat rack and a functional trainer, both had great j structuring and were fairly easy to assemble. This piece was NOT we had to guess what the instructions were trying to show and ended up searching for assembly instructions on YouTube. Had it not been a pain to re box and send back we would have sent it back and paid more for one from rogue.
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Posted 3 years ago
Prices and speed of shipping were good. Condition of items when they arrived was fair. Some of the boxes were banged up pretty good and the items had peeled powder coating and scratches.
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Posted 3 years ago
I gave a 3 because it's middle of the road good and bad. Slightly smaller than I expected as far as width goes but it does do what it says which I can appreciate. You can't go wrong but you can get better, just cost a bit more. Currently this was the best fit for me. Hope this helps
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Posted 3 years ago
The shopping was fine it was the shipping I had an issue with.
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Posted 3 years ago
Firstly, I was very pleased with the overall quality of the T2 power rack and T2 extension kit. That being said there was one significant problem with one extension post. There was a bad weld inside of one of the posts which prevented me from sliding the post over the weight horn. Luckily I work in the trades and I have access to the tools necessary to fix the issue but most people do not. This would have resulted in wasted time, effort, and expense for both Titan and the consumer. I have "before and after" photos that I wanted to submit but it appears this review form will not let me. Aside from that, there were some superficial marks/scratches on the rack and some more significant scratches on the extension kit, some of which resulted in the powder coat being removed. The box containing the extension kit was damaged upon arrival with a portion of the box completely ripped open. The box containing the rack was intact but was delayed at the distribution center and was delivered a day after the extension kit. I do not place the blame for this on Titan, but you should be aware of how your products are being delivered. I appreciate the fast shipping and do intend on purchasing more products from Titan as I expand my home gym. Thanks in advance, Jared
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Posted 3 years ago
FedEx lost my package. Pending their case reviewal. You guys did good based on what the emails say but FedEx lost my package, so I am not happy.
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Posted 3 years ago
Bar was scratched Actual date was delayed about 3 times.
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Posted 3 years ago
Bar and plates as described, but the packaging for the bar was almost completely destroyed. Both ends of the shipping tube were gone and bar was essentially free floating.
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Posted 3 years ago
I got half way through setting up my lat tower and it was missing the weight selector rod. Got on the phone with Titan and now my order is processing. I don’t know if y’all could double check on orders prior to shipping but it would be a good idea.
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Posted 3 years ago
Where the rotating handles meet the rest of the assembly there was a pretty healthy coating of rust. Still work but clearly not stored properly
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Posted 3 years ago
Base of our backstrong equipment arrived twice with multiple scratches and deep gouges. They replaced the first one in a timely manner but there are clear manufacturing issues with the product.
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Posted 3 years ago
Products seem great quality but shipping seems to be not the greatest. My bar and bench both came in boxes that were damaged. Both ends of the bar were opened. And my bench had a giant hole punched in the side of it. Hoping nothing is missing because I haven’t assembled it yet. Missing hardware for the bench from the looks of the manual (bolts).
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Posted 3 years ago
800 help is little help and the adds a little misleading.
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Posted 3 years ago
My barbell came in broken packaging.
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Posted 3 years ago
My bench arrived with the box badly damaged and the steel frame hanging out and loose parts ready to fall out. Thought for sure parts would be missing. Packing could be a lot better IMO. I’m sure this isn’t an isolated incident to say the least if that’s how you pack items. Also I bought 8 45 lb plates and I got 8 emails every time there was a shipping update. That’s not a big deal by any means but it’s worth mentioning
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Posted 3 years ago
Annoyed that the bolt spacing is 44” when stud spacing is 48”. Annoyed that there were not manuals with shipment. Annoyed that it was not indicated that lag bolts are required to install. I also thought that the 82” height was at top of equipment, not just the vertical rails.
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Posted 3 years ago
Didn’t have assembly instructions.
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Posted 3 years ago
The dumbbells were excellent but shipping took 10 days when 3 was what i was told to expect.
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Posted 3 years ago
Like the product but not able to attach to the 2 Titan Sleds I own…So I must drill holes in it to utilize the attachment.
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Posted 3 years ago
I've received many items from Titan, and the area Titan Fitness lacks compared to competition is packaging. My items always come ripped or torn open from a harsh travel. Other boxes with similiar items from other companies focus more on packaging to make sure your item gets to you in one piece. The items I've received show ware and tear from poor packaging and shipping.
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Posted 3 years ago
Titan Fitness is rated 4.5 based on 27,822 reviews