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Titan Fitness Reviews

4.5 Rating 27,821 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,821 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
Nice stand
Helpful Report
Posted 3 years ago
There was a sizeable dent on the weight sliding post. The pulleys that I received don't spin smoothly and some were dirty/dented which clearly shows they were previously used. Poor quality.
Helpful Report
Posted 3 years ago
I bought a pair of 85 lb dumbbells. Upon arrival they say made in China so all Titan had to do was prepare them for shipping. I wondered how they would be protected. And the answer was “not at all”. They arrived in tattered cardboard boxes with no other protection than a thin plastic bag. Shockingly they showed no damage. But if that’s the lax level of care put into my $330 purchase I think I’ll order the 95’s, that I plan to buy soon, from another company.
Helpful Report
Posted 3 years ago
Everything Titan done, from ordering process to getting my order out was outstanding. Why I knocked of 2 stars, was due to the fact y’all shipped with FedEx and they suck. I had to call FedEx and tell them to quit lying! Because they kept saying they tried to deliver but no one was at home. I was home every time. So for future reference ship with UPS. I only ever have issues like this with FedEx and it’s every time.
Helpful Report
Posted 3 years ago
Good product. Fast shipping. However, One end of the rubber weighted rubber cap on the curl bar was discolored and dirty. Works fine though.
Helpful Report
Posted 3 years ago
My bench came with a dent on the frame.
Helpful Report
Posted 3 years ago
Was disappointed when only half my order came but Titan was good to make it right
Helpful Report
Posted 3 years ago
Came missing some of the hardware. Frame was scratched up, here and there. Otherwise I love how solid and wide, the bench is. I am 6’3” 240lbs.. Well designed for use and portability. Would recommend it.
Helpful Report
Posted 3 years ago
I got a few items fast still waiting on my other stuff
Helpful Report
Posted 3 years ago
The Titan Fitness was tossed out of the truck which delivered it and left at the top of my driveway, behind a stone wall, on the grass. Whichever company you use should be alerted to their poor delivery practices. I can see it is not by our usual UPS driver.
Helpful Report
Posted 3 years ago
Great looking product, terrible packaging. No package for the dumbell. One set of 90lb dumbells came all scratched and damaged looking without any box.
Helpful Report
Posted 3 years ago
Item was defected
Helpful Report
Posted 3 years ago
Wheel cage damaged in shipping. Bike still functions, but wheel cage is no longer round. Big dent in front...
Helpful Report
Posted 3 years ago
Communication good, shipping good but the sissy squat came with bolts that have different head sizes which makes it difficult to put together. 8 pcs of the same bolt but they actually are different.
Helpful Report
Posted 3 years ago
Products are great! The assembly instructions can be a bit hard to follow.
Helpful Report
Posted 3 years ago
The pull up bar itself is 10/10; great grip variations, rugged and sturdy, exactly what I was shopping for. The etched grip takes awhile to get use to, but your hands build up against it over time which I like. My wife uses gloves however. I'm knocking the review down just from a user experience stand point. The bar came with 4 concrete anchors, but all the pictures show this being mounted into wood, so very confusing. Then when you call Customer Support they have no idea what you're talking about and just recommend the manual... the manual is a picture of the pull up bar and then no other information. I bought 4 lag bolts and secured it into my garages overhead rafters and this worked well. Kinda crazy cause this was $16 in hardware but the concrete anchors would be closer to $22. So Titan seems to be supplying wasted hardware, which is a shame because this cost is passed onto the consumer who (assumingely) will need to invest in their own hardware since this isn't advertised for concrete anywhere. All in all, if you are handy or know someone handy, and don't mind spending some extra money and making a trip to the hardware store then this is a A+ product, just don't expect help from Titan.
Helpful Report
Posted 3 years ago
Item was delivered to spot at my house to where I couldn't see it. I'd I hadn't looked at my email, I wouldn't have noticed that it had been delivered. This is not Titan fault it's FedEx not wanting to deliver to the door. I love my stretch machine but in the package there were no directions to help with putting it together. I figured it out. Thanks.
Helpful Report
Posted 3 years ago
Equipment is great quality but shipping is horrible. Packages arrive beat up and tore right off the products. I almost don’t want to order more because every thing I receive FedEx get damaged and I end up repairing because I don’t want to wait for a replacement or it’s been delayed so long I am just happy I got it at all.
Helpful Report
Posted 3 years ago
The anchors that came with the rack are garbage. They do not even have a lip to hold them securely in place. Spend the extra 50cents and include something decent. The base plate does not sit flat/flush either. The rack is decent for the price all in all. Those were just 2 things I noticed.
Helpful Report
Posted 3 years ago
Product arrived with stickers half missing.
Helpful Report
Posted 3 years ago
Titan Fitness is rated 4.5 based on 27,821 reviews