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Titan Fitness Reviews

4.5 Rating 27,820 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,820 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Email:

info@titan.fitness

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
Amazing quality, absolutely horrific instruction manuals. Ordered the Glute & Hamstring H-PND Combo and the entire instruction manual on assembly was wrong. Basically, one has to look at the picture, count the parts and hope to have the right piece of hardware by count. The manual had more uses of a specific washer than were included in the manual. Seriously updating the manual or the hardware kit is needed. This is common with all of the purchases I have made with Titan. But, if you can get through the manual, the products are amazing. Quality is top notch.
Helpful Report
Posted 2 years ago
One of the dip bars I ordered is missing a grip. Besides that, it’s quality equipment for fair prices.
Helpful Report
Posted 2 years ago
The Titan flat bench arrived when expected but unfortunately, I was disappointed in the quality of the material on the bench. It is very thin and I doubt that it will last for any significant time. In fact, I’ve already begun looking into either covering or replacing the the material. Other than that, the quality was good
Helpful Report
Posted 2 years ago
I ordered three items. Two items were as expected but the third was poor quality. Customer service was very responsive in trying to address issue.
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Posted 2 years ago
Only reason why this is getting a 3 is the condition it was delivered in. The box was completely open with the equipment exposed. I had to leave work to get to the box before it started raining. I should charge Titan for the hour of leave I had to take.
Helpful Report
Posted 2 years ago
Order included two adjustable competition kettlebells. Kettlebells arrived packaged in cardboard box and inner styrofoam. Upon removal, there was noticeable chipping on one of the bels paint, and the lower section of the bell does not line up perfectly flush with the upper. Inner weights also have noticeable rattle.
Helpful Report
Posted 2 years ago
What we got was of great quality, but it was very frustrating that we needed to buy things separately. We bought a storage corner shelf but did not realize this only included bolts and 3 shelves and no legs or anything to attach the shelves to. The pictures and what was advertised seemed to be misleading and confusing.
Helpful Report
Posted 2 years ago
Bar box arrived in three pieces held together by tape and there were deep scratches on the sleeve.
Helpful Report
Posted 2 years ago
The hex bar is good. Theres nothing to complain about as far as craftsmanship. I understand it’s a heavy bar, but the packaging it came in is just simply not enough. It was delivered and before I even touched it I could see the bar sticking out of the box on the concrete. As you could imagine, the end was all banged up. I had to take a metal file to a brand new bar just to be able to put a plate on without destroying it.
Helpful Report
Posted 2 years ago
Item was as expected. What what the hell is wrong with shipping and handling. My “new” item are very scratched in the packaging, and my barbell came in without any packaging, just imagine my shock when I walk into the Mail room and see a bare-bones barbell on the floor. But overall I’m ok with the item I purchased
Helpful Report
Posted 2 years ago
Handle does what it’s supposed to. Mine also came a bit rusted but not that big of a deal. I got it on sale and am perfectly fine with it.
Helpful Report
Posted 2 years ago
Ordered an item (plyo box) and was later emailed that my order was cancelled due to it not being available. Was disappointed in that. Otherwise, was good.
Helpful Report
Posted 2 years ago
Rack arrived damaged and customer service offered 5% off future purchases. I did not buy a scratch and dent rack and therefore 5% something in the future instead of taking care of this purchase is not a valid way of handling my damaged rack
Helpful Report
Posted 2 years ago
The product was received with more damage than expected. It was packed in a large box with very little padding and it was obvious that the pieces had smashed into each other in transit causing lots of scratching and dents. The product itself was easy to assemble and fills the role I wanted it to. I have bought from Titan multiple times and like the products but I’ve been underwhelmed by the packaging and condition they arrived in.
Helpful Report
Posted 2 years ago
The ordering, shipping and delivery process was smooth and easy. Unfortunately after my first time using the axle bar the paint began to flake of in some spots.
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Posted 2 years ago
I appreciate titan fitness. Most things are above what I expect. Some are the quality I’d expect for the price your paying. Free shipping is another main reason I shop with titan. But my equipment always comes beat up. Knicks. Dings. Scratches. The boxes destroyed. So. That’s my review.
Helpful Report
Posted 2 years ago
First off, the fat curl bar is a beast of a bar and I love it. This is be a staple in upper body training. However there are a few finishing details that remain to be desired. The finish on the knurling has been worn down where the bar bends. Also the bar has slight indentations, again where the bar bends. I’m not sure if this unavoidable due to the thickness of the bar or if this can be fixed with better quality control.
Helpful Report
Posted 2 years ago
My purchase for the Titan equipment came as a recommendation from a friend. While the overall equipment, once assembled, met my expectation, the overall delivery experience is only so-so. 1) My delivery was delayed for about a week with the package appeared to have been sitting somewhere in California with no updates from either Titan or the carrier. 2) Upon receiving the order, the two boxes arrived on 2 separate days although shipped at the same time. The box for the cage was pretty torn with one end ripped open. Luckily all pieces were accounted for and nothing fell through the opening in transit. 3) There was no instruction contained within the box, and the tag referencing the URL for installation instruction brought be to an unsecure website and the code didn't work. I end up downloading the manual from the Titan website since I don't even have a packing list to check if I received all the pieces. 4) While I purchased everything brand new, some of the vertical uprights had scuff marks/gashes on them. Mainly cosmetic but still.... 5) The 1.5" cross bar for pull ups is simply a black coated bar with no textured surfaces to help with grip, something shown on the demo but not for my equipment, so I am not sure if that is the correct pull up bar in the shipped package. Again, I recognize equipment such as they are unwieldy and difficult to transport, and at the end all the pieces arrived as ordered. However I expected a more timely update with status and packages not appear to have fallen out of a truck and driven over when I received it. Thanks. -Ren
Helpful Report
Posted 2 years ago
The bar was fine, but it was shipped without a box. The shipping label was wrapped around one of the sleeves. The bar functions fine, but I wish more care had been taken to box it up to deter any damage to the actual product.
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Posted 2 years ago
Love the equipment generally, but was disappointed in the instructions and that the item I ordered specifically said it would fit with my rack yet the instructions didn’t show me how to attach it to my specific rack. To top it off, I was missing (or maybe I lost them, who knows) 2 washers. Love Titan, love the equipment, but this specific purchase was a frustration.
Helpful Report
Posted 2 years ago
Titan Fitness is rated 4.5 based on 27,820 reviews