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Titan Fitness Reviews

4.5 Rating 27,820 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,820 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
I’m leaving a 3 because the seat cushion arrived with a big rip in it, however, customer service got back to me very quickly and said they would send out a replacement, but have not received any shipping info for it yet. Also, the manual that you have to download can be a little misleading as it tells you to use bolt numbers that aren’t included so it’s a bit of a guess as to what bolt best fits or looks similar in size but all in all very quick to put together. Just hoping replacement seat cushion arrives soon.
Helpful Report
Posted 2 years ago
Product seems well made, but it arrived banged up from shipping. I live in a humid climate and the damaged finish will likely rust. Need more robust packaging on some of these heavy items.
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Posted 2 years ago
It works fine. But the quality is not that good. There are a lot of sand like stuff inside each item, it dropped out when I shake it. Also, some paint has peeled off and you could see the metal. The instructions of assembling is stupid. Just several pictures without telling you do which step first.
Helpful Report
Posted 2 years ago
Bar is of average quality, a few scuffs and a possible rust spot upon arrival. Purchase was new, not scratch and dent or clearance. Close to a week delay on delivery from carrier. The box it was delivered in was severely oversized and pretty beat up. Should definitely invest in a better size/shape of box (not just an oversized square). Honestly the box it was delivered in could have housed their bench press rack. Powder coat finish is already wearing after one use doing overhead press on uhmw spotter arms.
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Posted 2 years ago
Good - quick delivery, and hopefully a good machine (why ask for a review so soon after I've barely set it up). Used it once so far and while its not the perfect GHD and not the perfect reverse hyper, it seems to be a good combination of both. Bad - Truly the worst instructions. The parts in the blister pack have the wrong numbers and I had to compare part descriptions and quantities to determine what parts to use. I have 4 left over large washers that I have no idea where they go. I don't mind that the instructions are online, but they are wrong - please correct.
Helpful Report
Posted 2 years ago
Never got a shipping confirmation number. Wrong assembly bolt pack was sent.
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Posted 2 years ago
Unhappy with shipping experience. Took 23 days from order to get item. First item was damaged in transit and I had to notify the company of the issue, despite them being the ones emailing me about it. The customer service rep was incredibly responsive and worked instantly to create a new order for me which was great. However, order then sat for days, "ready to go" but unshipped. After shipped/ delivered, the box was a little torn up/squished although the product was fine. They need better packaging.
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Posted 2 years ago
Product did not meet expectations.
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Posted 2 years ago
Received quickly but had no hardware in the packaging. The bike is now sitting in my garage waiting for hardware, disappointing….
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Posted 2 years ago
I’m a little disappointed because there where no instructions in the box. This why I only gave 3 stars.
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Posted 2 years ago
Had multiple delays and showed up damaged.
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Posted 2 years ago
I ordered a pair of 25lb urethane dumbbells. Honestly, for $145 I expected a better quality... The knurling depth is significantly different between the two dumbbells, one is much shallower than the other. Neither dumbbell is "bad" necessarily - if they were both consistently shallow, or both more pronounced, it would be fine. It just feels weird having two dumbbells in my hand with different knurling depth. Lastly, the one dumbbell definitely looks used... It has obvious dirt/dark marks deep in the knurling and has finish marks on the outside edges of the urethane. They are dumbbells, they're gonna get used - they're not meant to be shiny. But, for the price, it's frustrating to receive a product that looks the way it did on arrival. I own a few other Titan products in my home gym. I've been overall happy with them. Just figured it was worth noting how this experience went. Hopefully, it's not a quality control issue overall with the product and maybe just one of my dumbbells was used and shipping by accident? I don't know, either way, it's not a big enough deal to return them as I've already been putting them to use.
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Posted 2 years ago
Vest is good BUT the belt could be made easier to use Good value
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Posted 2 years ago
Really good quality equipment and a great value for the price. Ordering was easy, the package arrived when expected and the set was easy to put together. My only comment is that one of the vertical bars was missing the end-cap when received. While I would like to have everything match (from a visual perspective), this in no way impacts the set's great performance.
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Posted 2 years ago
My issue is the package came partially opened on the top and bottom, with the brackets sticking out, and the pullup bar was scratched in quite a few spots.
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Posted 2 years ago
I don’t know if it was Titan fitness that Damaged my product but the box was completely destroyed and the pulley system was damaged. Still works fine but took 2 weeks to get to my residence.
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Posted 2 years ago
Been lucky with titan products before but the luck ran out with the lat pull down T2 rack attachment. One of the plastic pulleys came broken. Waited months for it to come back in stock. Was pretty disappointed but they have shipped me a replacement pulley, still waiting on it though. Hopefully everything else is good to go when I assemble it.
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Posted 2 years ago
Product arrived with a large hole in the box and all the nuts and bolts needed to assemble the product were missing along with 2 handles. Product looks to be well made but I am waiting on parts to arrive before I can even use it. I blame this on FedEx and not titan. Titan customer service did a good job ordering replacement parts for me. Hardware kit should be here soon but handles were on backorder. Maybe titan can use a better shipping company in the future to avoid this kind of issue.
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Posted 2 years ago
Items came as described just took a while to get here
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Posted 2 years ago
Product is great, but nothing was offered for the inconvenience. I only had dumbell from the set.
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Posted 2 years ago
Titan Fitness is rated 4.5 based on 27,820 reviews