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Titan Fitness Reviews

4.5 Rating 27,819 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,819 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Email:

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
Original order was never picked up by carrier so I had to call Titan Fitness support. Thankfully it was rescheduled for pick up. However, even after confirming with the support person on deliver address, it was sent to previous address. Had to contact carrier to get it fixed. Very frustrating process
Helpful Report
Posted 2 years ago
Arrived with 2 missing bolts for a leg, the left frame had the hole for the weight plate guard a half inch to the left so I had no choice but to drill into the plate guard to make it fit, and the rubber for the pull up bar came ripped. Seems like it was thrown together fast.
Helpful Report
Posted 2 years ago
You guys need a better building manual the video is horrible other than that the the hack squat leg press is great quality
Helpful Report
Posted 2 years ago
As usual Titan products come scratched and bent and dinged. As well as missing a washer or two. But it’s cheaper than most. The quality isn’t terrible. And their equipment is definitely serviceable for a home gym.
Helpful Report
Posted 2 years ago
The product is great, the time it took to receive it was fast, but the packaging to protect my order was nothing more than a little plastic wrap. You need to up your game on packaging.
Helpful Report
Posted 2 years ago
Missing hardware
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Posted 2 years ago
The Wall-Mounted Pulley system V3 is impressive. I have concerns over the pulleys themselves which are vinyl as opposed to metal and therefore the pulling action is not smooth. I’d rather there had been an upgraded version with all metal flywheels so as to not have vinyl ones go to waste when updating (which I believe is essential). Other than that, having an optional wood-mounting kit would be helpful.
Helpful Report
Posted 2 years ago
The site and shipping excellent. I was a little disappointed with the product itself and quality.
Helpful Report
Posted 2 years ago
Product is great, customer service lacking. Sent email to cancel within 5 hours of order due to double order, was told it already shipped, it did not ship for two more days. Asked for order to be cancelled again day after order, was told again it had shipped, which it had not. Now we have two of the same unit. I understand it was our mistake ordering two, however being lied to regarding why we couldn’t cancel one of the orders is unacceptable. We will be taking our business elsewhere moving forward. Unfortunate because we are very happy with your products and had planned on making multiple additional purchases for our gym.
Helpful Report
Posted 2 years ago
Everything is good but a broken end cap
Helpful Report
Posted 2 years ago
My weight stand arrived quickly and looked nice. The box looked like it went through hell to get here and it was missing some spring washers, but those are .15 at the hardware store. Looks good. Feels solid. It’s larger than I expected but that’s no problem. Would purchase again.
Helpful Report
Posted 2 years ago
Well i don't no who is making these bars but mine has weld splatters everywhere like they didn't care just hurry and get it done i almost paid 200.00 for it should of been little better on quality. Then you get a date every time you're thinking will be there when they tell you but always 4to5 longer
Helpful Report
Posted 2 years ago
Everything arrived within 2 days. Mistake was made, a pallet fork was sent instead of uprights, immediately corrected.
Helpful Report
Posted 2 years ago
The box arrived in about one week. What was supposed to be a quick assembly turned into an ordeal. The handles on the SSB bar needed to be screwed in. One handle went in fine the other did not. I attempted several times to get the thread started and it would quickly bind up. I attempted to pull the cushion down to get a better view and try again but the handle would not screw in. I completely disassembled the cover and cushion on the SSB bar to get a better look. After taking some measurements I realized the mating threads were not to specification. After doing a bit of thread filing and luckily having the right size tap( a tool used to create an internal thread) I was able to assemble the handle and put the cushion and cover back on. Other than that it had a couple of small rust spots on the bar it works as advertised, I've gotten in a few squat sessions with it and it is comfortable and solid.
Helpful Report
Posted 2 years ago
I gave it 3 only cause the bench was bent In Shipment and its a bit crooked. And one of rhe brackets to upper part was severely bent so I had to bend it back
Helpful Report
Posted 2 years ago
Nice machine ,but no instructions. WTF!
Helpful Report
Posted 2 years ago
The first order was damaged on arrival, however there was a quick and expedient response. Which in the future will be the catalyst in my determination of who will I buy my future equipment from, since the problem was resolved with new and undamaged equipment!
Helpful Report
Posted 2 years ago
Damage packaging. It can be better but definitely better packing than before on other products. I suggest adding more protections at the end of the box. As for the product, the pull-up handle bars are a little small, if it was a 1/2 thicker it would be better.
Helpful Report
Posted 2 years ago
The bar overall is solid. A few things that lost stars. Blemishes in the finish throughout. I had to take time to try and clean it up best I could. Also, one of the handles when fully threaded is not straight. Still functional but when spending the money for a product, you expect it to be what you paid for
Helpful Report
Posted 2 years ago
Even though it was scratch and dent, the posts were put in a box with no padding or separation. Also just about the worst tape job taping the box together. Post banged together during shipping causing even more damage than pictured. In the end, they are just posts and will get banged up through use anyway, so not a big deal.
Helpful Report
Posted 2 years ago
Titan Fitness is rated 4.5 based on 27,819 reviews