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Titan Fitness Reviews

4.5 Rating 27,883 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,883 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 2nd August 2025
Eddie P
Titan Fitness 5 star review on 26th July 2025
Daniel M
Titan Fitness 5 star review on 23rd June 2025
Andrew S
Titan Fitness 5 star review on 23rd June 2025
Andrew W
Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
1497
Anonymous
Anonymous  // 01/01/2019
First off, the fat curl bar is a beast of a bar and I love it. This is be a staple in upper body training. However there are a few finishing details that remain to be desired. The finish on the knurling has been worn down where the bar bends. Also the bar has slight indentations, again where the bar bends. I’m not sure if this unavoidable due to the thickness of the bar or if this can be fixed with better quality control.
Helpful Report
Posted 3 years ago
My purchase for the Titan equipment came as a recommendation from a friend. While the overall equipment, once assembled, met my expectation, the overall delivery experience is only so-so. 1) My delivery was delayed for about a week with the package appeared to have been sitting somewhere in California with no updates from either Titan or the carrier. 2) Upon receiving the order, the two boxes arrived on 2 separate days although shipped at the same time. The box for the cage was pretty torn with one end ripped open. Luckily all pieces were accounted for and nothing fell through the opening in transit. 3) There was no instruction contained within the box, and the tag referencing the URL for installation instruction brought be to an unsecure website and the code didn't work. I end up downloading the manual from the Titan website since I don't even have a packing list to check if I received all the pieces. 4) While I purchased everything brand new, some of the vertical uprights had scuff marks/gashes on them. Mainly cosmetic but still.... 5) The 1.5" cross bar for pull ups is simply a black coated bar with no textured surfaces to help with grip, something shown on the demo but not for my equipment, so I am not sure if that is the correct pull up bar in the shipped package. Again, I recognize equipment such as they are unwieldy and difficult to transport, and at the end all the pieces arrived as ordered. However I expected a more timely update with status and packages not appear to have fallen out of a truck and driven over when I received it. Thanks. -Ren
Helpful Report
Posted 3 years ago
The bar was fine, but it was shipped without a box. The shipping label was wrapped around one of the sleeves. The bar functions fine, but I wish more care had been taken to box it up to deter any damage to the actual product.
Helpful Report
Posted 3 years ago
Love the equipment generally, but was disappointed in the instructions and that the item I ordered specifically said it would fit with my rack yet the instructions didn’t show me how to attach it to my specific rack. To top it off, I was missing (or maybe I lost them, who knows) 2 washers. Love Titan, love the equipment, but this specific purchase was a frustration.
Helpful Report
Posted 3 years ago
Packaging was torn open on both orders (ez curl bar and loadable dumbbells). I would ask the team to revise packaging to be stronger. There are also small scratches and chips on the chrome finish. I have pictures to share.
Helpful Report
Posted 3 years ago
One of three items sent was incorrect. Submitted ticket to support team on Saturday.
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Posted 3 years ago
Actual machine itself is great! However, I am giving a 3 star due to the instructions being terrible! For one, I got no instructions in the box, just a piece of paper saying to look it up online with a code LEGPRSKT which wasn’t an option online so I used the LEGPRS code that was popping up on the site. Those instructions referenced bolts that didn’t come with my machine. Additionally, the instructions didn’t mention one part at all and I had to figure out where it went on my own. This caused me to have to take apart some stuff that I had already put together based on the instructions I was following, ultimately wasting my time. For paying so much for a product, the instruction manual for building it should not be flawed like it is.
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Posted 3 years ago
Package was severely damaged and arrived several days late.
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Posted 3 years ago
Great product, but no instructions :( Bunch of extra sized parts.
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Posted 3 years ago
in the past few weeks I have ordered a few items from Titan, I will say this last item was not satisfactory. the packaging was terrible and missing more than half the hardware.
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Posted 3 years ago
As is tradition, Titan didn’t review all of the quality of their work, and I have a bent piece which may impact machine performance.
Helpful Report
Posted 3 years ago
Arrived fast and well packaged. Product seems good. Some washers were missing for assembly. I contacted support who told me to buy them myself and they would refund me. That was probably the most efficient way to do it but it left an odd taste in my mouth.
Helpful Report
Posted 3 years ago
I have read other reviews and they stated that your company doesn’t send instructions for assembly 🤪🤔. After trying to decipher what we found on line we managed to get it together. For we pay for this equipment one would think that it would with assembly instructions .
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Posted 3 years ago
We love our new power rack and accessories. We got our shipment is various stages. We also had shipment delays. Of course one set of the power rack legs was the thing that got delayed making it impossible to put together. Instructions were easy to follow and was able to put together in about 2.5 hours. We were missing a set of bolts for our Olympic bar holder. Which was a little inconvenient, but nothing major. There were some scratches and dings on parts of the pull up bar and dip bar we ordered. We are so far pleased with the product and would buy from them again.
Helpful Report
Posted 3 years ago
The frame was bent and scratched.
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Posted 3 years ago
Ordering and checking out was seamless. Shipping speed was great: two business days. However, packing the item parts was a little lacking. While the outer packaging was superb with multiple plastic ties and ample tape on the seams and openings, the inner packing of the individual parts was haphazard. Thin layers of bubble wrap and all the parts placed loosely in the box so that the parts rubbed up against each other during shipping causing scratches and abrasions on the base stand.
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Posted 3 years ago
It works pretty well but 2 screws no matter how much I try or what I use won't screw in, and one of the pads that would be over a bar is missing. Other than that it's pretty good
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Posted 3 years ago
packaging was very poor. most items were busted thru the side of the boxes. As a result, the metal was scratched up pretty good in several spots. I'm not too concerned about it since all I ordered was weight plate racks. I knew this was Titan's weakness before I bought, so not surprised, but also why the bulk of my gym equipment is coming from other vendors.
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Posted 3 years ago
I ordered the product and the shipping was delayed before it left their store. As a result it arrived when I was out of town. Fortunately no one stole it and it didn't rain. I contacted Titan about it and they didn't seem to care. I bought the item on a 20% off sale although they had increased the price several months back so it ended up being close to the old price. The product is like other Titan products; it is basically good enough to be useful and not fall apart. The wheels are poorly molded, don't go one straight and three out of four don't spin freely, the welding is sad and the design didn't leave enough room to grab the handle with human fingers so it scrapes my knuckles but it still serves its purpose. the Rogue products I have aren't much better which is why I keep going back to Titan. You will end up being disappointed with the quality either way, you might as well save some money.
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Posted 3 years ago
Love the finish and the logo placement. Fits perfectly in almost any area! I love the sturdiness and the height! but what’s difficult is having 60-100lb db getting them off the rack. But what I did is out the heavy weight ontop and light weights at the bottom. Problem solved.
Helpful Report
Posted 3 years ago
Titan Fitness is rated 4.5 based on 27,883 reviews