Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 30,403 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Their new equipment is a great pairing of value and quality.”

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Posted 1 year ago

“Shipping was fast!! Customer service was amazing!!”

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Posted 1 year ago

“I was recommended this company by a friend and love the product and company! Product is well made and service was seamless. Will be back here as I continue to build out my home gym!!”

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Posted 1 year ago

“Everything in our order was great! Well packaged, no cosmetic or physical defects on anything! The only thing Id personally change is Id like Titan to include a paper manual for instructions, rather than just the QR code to the sites manual. Otherwise 10/10”

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Posted 1 year ago

“The company has good quality products and fast efficient delivery”

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Posted 1 year ago

“Great customer service and making it right for the customer”

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Posted 1 year ago

“Our home gym has been taken to a new level with the power cage! Love the quality, look, and assembly was super easy!”

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Posted 1 year ago

“I have ordered from titan many times, and their great deals and quality of equiptment keep me coming back. Do your research and you will see titan is among the elites when it comes to workout equiptmrnt.”

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Posted 1 year ago

“Very stable , arrived quickly , easy to assemble”

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Posted 1 year ago

“Cambered bar came twisted and without avail we’ve not had much success in getting replacement bar! Just emails for photos we’ve already sent 12 photos and still no help.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed the return for you. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Medusa Power Bar with TwistLock collars and 35lb Elite competition plates”

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Posted 1 year ago

“Titan Fitness unfortunately did not address my compliant of recieving an Used/Open Box item when I paid for a New item. I provide pictures of how I received the item showing the security straps were cut and retaped. The picture inside of the box showed items thrown in the box in no particular order and upon lifting the box the parts were rattling around banging into each other scuffing up the frame of the item purchased.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the packaging of the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Titan fitness is fabulous. Quality of products are great and I’m blown away how fast I get to your door. Their customer service is outsource so that’s a little frustrating when you do have an issue. They definitely need to clean that up.”

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Posted 1 year ago

Hi. Thank you for your feedback! We’re thrilled to hear you’re enjoying our products and appreciate the fast delivery. We apologize if you had a bad experience with our customer service, and we’re actively working to improve that experience. Your input is invaluable, and we’ll take it into consideration as we strive to enhance our support. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Product is great and shipping was fast. A great value for what you get and changing weights in and out is a lot easier and quicker than it may seem!”

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Posted 1 year ago

“Love the company. Tons of products and quick with the shipping.”

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Posted 1 year ago

“Affordable home gym equipment”

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Posted 1 year ago

“I honestly really like the quality of the equipment for the price that it’s sold for.”

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Posted 1 year ago

“Great customer service and ridiculously fast shipping.”

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Posted 1 year ago

“Easy to assemble, nice and sturdy. Perfect for a home gym.”

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Posted 1 year ago

“BEWARE OF TITAN FITNESS! I ordered from them before and was considering ordering a leg ext attachment for my rack. I wasnt sure it would fit but I had it in my cart. My shipping information and payment information was saved in my account. A day later I get an email saying my order had shipped! I HAD NOT ORDERED ANYTHING!! I contacted them IMMEDIATELY and they said they would cancel. Nope. It came a few days later. Several calls and open support tickets and they tell me to mail this super heavy box back at MY COSTand they will decide if they are going to refund me the $400 they billed my card. CROOKS!”

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Posted 1 year ago

Hello, please accept our sincere apologies if your cancellation request was not honored when you contacted us. We are unable to make adjustments to many orders once they have been placed due to the quick turnaround time. I looked through your account and found that you had already spoken with one of our customer specialists, who had already submitted your return request. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

Titan Fitness is rated 4.5 based on 30,403 reviews