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TouchUpDirect Reviews

4.6 Rating 13,852 Reviews

91 %

of reviewers recommend TouchUpDirect

Company Reviews

Product Reviews

4.6

Based on 13,852 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 6th April 2023

TouchUpDirect 1 star review on 24th July 2022

TouchUpDirect 5 star review on 30th May 2022

Richard Cunningham

TouchUpDirect 5 star review on 1st May 2022

Anthony Martins

TouchUpDirect 5 star review on 1st May 2022

Anthony Martins

TouchUpDirect 5 star review on 21st August 2021

TouchUpDirect 5 star review on 5th June 2021

11

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello. I ordered super-white touch-up paint for my tacoma. It is kind of obvious that the colors dont match. The color, once applied to my truck seemed to be some kind of off-white. I was not very impressed. Although that is just my opinion. Anyhow. . . Thanks for listening to my gripe. James Ashenfelter”

Posted 4 years ago

“The brush for the clear coat container is all sort of messed up. I have a picture of that if there is interest. And the color came nowhere near to matching my bike, so it didn’t get used.”

Posted 4 years ago

“The color choices listed didn't even come close to matching the paint color of my car. When I compared the color listed it was a perfect match but when I received the paint, it was way darker that what was shown.”

Posted 4 years ago

“I bought a higher end kit with various sandpapers, prep cloth, primer, color coat and clear coat as well as a few other odds and ends. On the upside, all of the materials where there to do a good job. On the downside, the color match was not good (I did use the color code from the original window sticker off the vehicle when it was new). I used the test card and it looked good there, but when I put paint to fender, it was/is too dark. It was close until I put the clear coat on and it seemed to darken a bit more. I am considering redoing it with the same kit to see if I can either get a better match or decrease the size of the painted area - to the bare minimum. In addition, a brief printed instruction sheet in the kit would have been a nice add so that I didn't have to go back on line to look for instructions. On that same subject, something more substantial for instructions on line would be nice too. (tips for success on sanding, applying each layer, and even using the polishing product).”

Posted 4 years ago

“Does not match exactly and it is noticeable when you have applied it.”

Posted 4 years ago

“I was disappointed with the Touch Up Direct I purchased. I thought I had the color Blue Streak Metallic for my 2014 Toyota Prius C and it wasn't.”

Posted 4 years ago

“Was difficult to 'flo' when applying to damaged area.”

Posted 4 years ago

“I used this on my car for a small chip in the paint, the outcome was not desirable. Applying the paint with the pen was more painful than anticipated (Mentally), I followed the directions and wasn't very happy with the results. I probably won't look to purchase again .”

Posted 4 years ago

“Primer and clear coat worked fine, but paint would just barely come out of pen. Not very satisfied.”

Posted 4 years ago

“I followed directions and it turned out very poor, it's not smooth and is very noticeable, I feel like I've been ripped off”

Posted 4 years ago

“It didn't match.”

Posted 4 years ago

“This is the third time I've tried a touch up paint for my 2013 Charger RT, 2 from other places and it still does not match. The metalic is much finer and it's kinda on the purple side . It does say billet silver metallic but still doesn't match . This isn't touch up directs fault. I guess that's just how it goes with this paint job. I'll have a body shop match it up .”

Posted 4 years ago

“Probably my fault as much as anybody, but the color shown on the chart does not match the actual color. Won't order again.”

Posted 4 years ago

“Complete disaster of a product. Left my car looking worse than before I used it.”

Posted 4 years ago

“blue I ordered was way off, had to order from another company and do over. Due to being waterborne I could not tint it. To try and match”

Posted 4 years ago

“Studied up on the way to do the touch up...job came out terrible”

Posted 4 years ago

“Way too expensive for how little paint I got. Also the texture of the clear coat is terrible.”

Posted 4 years ago

“Not a perfect color match touch up paint.”

Posted 4 years ago

“Paint sticks were not good. Dried out quickly and did not want to come out of applicator. Would not buy again”

Posted 4 years ago

“The color was a perfect match. The clear coat was miserable. It was blotchy.”

Posted 4 years ago

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TouchUpDirect is rated 4.6 based on 13,852 reviews