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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Paint colors are close, but not a match. covering rock dings are very visible on hood bonnet.
Helpful Report
The color was right but the finishing stuff was all gloppy. It didn't come out smooth and really made a mess on my car.
Helpful Report
the color did not match very well
Helpful Report
ordered two different pens. first mailing was missing one pen, notified Touch up second mailing went to wrong address, re-notified customer service but took two different emails for them to understand. took over three weeks to complete my order.
Helpful Report
The color did not match, even though I gave you all of the pertinent information.
Helpful Report
The bright white for my Dodge was a gray white and did not match. I am currently redoing the touchup with Color Match that I purchased at a auto parts store.
Helpful Report
The product arrived incomplete (missing the wax + grease remover wipe as indicated in the product details)
Helpful Report
I used the product as directed, each new coat started to remove the previous coat. I found the results unsatisfactory.
Helpful Report
The applicator was terrible to work with.
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I have NOT received my product yet.
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it did not cover well .it also put either too much or too little paint on there was no happy medium the color bled thru the paint under the spot i was trying to cover
Helpful Report
The paint didn't match my toyota tundra (to dark) and I couldn't get the felt tip to work. To be fair, I then went to Toyota and bought touch up paint (to light) and had the same results.
Helpful Report
Shipping takes to long. Will never buy from this company again. NEVER.
Helpful Report
The color really did not match well and there was not really enough primer or paint to do the job well.
Helpful Report
The primer sprayed on very gritty and rough so I had to wet sand it smooth. The finished product was very inconsistent in color and texture. I must have had a bad batch of cans but they were nice enough to send me a new kit. I'll sand it all back down and try again.
Helpful Report
The paint didn’t match my car. I thought if I used the website to match my car that I would get paint that matched. I won’t trust to pay so much for paint and not get what I needed again.
Helpful Report
The brush hairs do not lay straight. They are bent all over and it makes it hard to apply paint well
Helpful Report
Way too thin so when it comes out, you get bad runs. Color is NOT a match but looks better than the chip or this would be the lowest rating.
Helpful Report
We had to put three coats on our small chip when we first received the touch up. (One of the two pens broke after the first use because the tip quit functioning.) A few weeks later we discovered another small chip and when we tried to use the second pen, it was so watery (after much shaking) it wouldn’t even stick to the chip. It was pretty much worthless and we would never buy this product again.
Helpful Report
The paint match is good. The pen applicator is terrible. The pen needs a redesign and/or a brush should be added.
Helpful Report
TouchUpDirect is rated 4.6 based on 13,871 reviews