TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,853 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,853 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doesn’t work well”

Helpful Report

Posted 5 years ago

“Was the wrong color,needed Black cherry tricoat and got Bloodstone red”

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Posted 5 years ago

“Terrible color match”

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Posted 5 years ago

“Colors are not exactly right”

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Posted 5 years ago

“I ordered the correct paint code for my vehicle and it does not match. It’s much darker than the original. The first time I ordered touch up it was an exact match. I am not sure what happened but I will not order again.”

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Posted 5 years ago

“Ford Springtime Yellow color was not even close. I followed the directions precisely, applied primer/base color/clean coat as instructed and when the garage was between 70° & 80°. Color is too gray. I’m not happy.”

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Posted 5 years ago

“after applying per instruction .color didn't match correctly”

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Posted 5 years ago

“Pen leaked profusely.”

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Posted 5 years ago

“I tried using it several times. Seems to be about dried up. When I shake it, the ball hardly moves. Pretty disappointed in the product.”

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Posted 5 years ago

“The color match is okay but the way it applies makes finish unsmooth. Sanding it will remove the paint so there’s no way around it. Maybe the spray would work better”

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Posted 5 years ago

“Not a good color match, obvious difference in the match? And the race red ford factory color. Also its water based paint. , at $50 dollars its alot for a mismatch.”

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Posted 5 years ago

“I followed the directions. Paint appeared to match after midcoat. After clear coat it did not match. Thank goodness the spots were small. I did practice on a obscure part of the car. I should have stopped there. The applicators are cheap and tricky to use in terms of getting a good finished look. This was paint was for a 2017 Subaru I think it was called ice white pearl or something similar.”

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Posted 5 years ago

“There was not enough paint in the can to cover an area 3 feet by 18 inches with 2 coats. It was mostly clear spray.”

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Posted 5 years ago

“I didn’t care for the applicator. Would have preferred a simple .5 oz jar of paint. Color was accurate.”

Helpful Report

Posted 5 years ago

“Color ordered was very different from the paint on my motorcycle. Also, the 3 step process for small chips and scratches is awful. By the time it is mixed and the required number of coats added there is a big lump on the surface. A simple pen...color on one end and clear on the other would be much better. I am a parts manager for a car dealership and that is the way all our touchup paint is supplied. This was a total waste of money. $40+ and I cannot used it.”