TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,864 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,864 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

Tell us how TouchUpDirect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“White was not a good match”

Helpful Report

Posted 5 years ago

“Waste of money. The pens wouldn't flow smoothly. Ended up looking ten times worse than when I started. Had to go to a body shop to undo the mess I made, costing three times more.”

Helpful Report

Posted 5 years ago

“The color was only a close match to the factory paint. The jar n pen were both a different color and close match. The pen described for small scratches and stone chip's is the size of a felt tip marker which after one use remains clogged and unusable.received email requesting pictures could not get a good picture to show the miss match so the product's remain only partially used.”

Helpful Report

Posted 5 years ago

“Not a good match to my Road KIng, sort of close to it. Ended up a waste of time and money.”

Helpful Report

Posted 5 years ago

“I had to press down so hard on the felt applicator in order to get the paint out the applicator bent and was useless. Pretty much the same thing for the clear coat. I had to push down so hard the clear coat applicator bent.”

Helpful Report

Posted 5 years ago

“Paint went on very hard. Applicator was not soft to brush on paint. Then the applicator pushed into cartirg and I could not get it out. Very disappointed with product.”

Helpful Report

Posted 5 years ago

“The touch pens where really hard to work with. Either you had to much paint or not enough.”

Helpful Report

Posted 5 years ago

“Maybe my paint was faded, but it didn’t match at all. Clear coat pen was horrible and dried up.”

Helpful Report

Posted 5 years ago

“color match was not close.”

Helpful Report

Posted 5 years ago

“The paint regularly washed off/chipped off, despite using a three stage treatment with primer, basecolor and clearcoat.”

Helpful Report

Posted 5 years ago

“My issue is that the exact match color was not ev en remotely close to that of my automobile.”

Helpful Report

Posted 5 years ago

“It was not the same color as my paint on my car”

Helpful Report

Posted 5 years ago

“I ordered black for a 2013 escape and the paint comes out as dark grey”

Helpful Report

Posted 5 years ago

“Color did not match well and I could not get the product to shine. Way too expensive for the result.”

Helpful Report

Posted 5 years ago

“I ordered twice and I couldn't get the paint to match. I remember that matching white paint is difficult, and thus, perhaps it is not anyone's fault.”

Helpful Report

Posted 5 years ago

“Followed instructions to a tee but touch up was very bulky & did not turn out well”

Helpful Report

Posted 5 years ago

“While the paint looked pretty good on a lot of my car the lightning blue dried white in one spot.”

Helpful Report

Posted 5 years ago

“Followed directions exactly as written, and The results were not very good.”

Helpful Report

Posted 5 years ago

“The touch up paint does not match.”

Helpful Report

Posted 5 years ago

“It doesn’t match my car at all”

Helpful Report

Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,864 reviews