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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Not a good match to my Road KIng, sort of close to it. Ended up a waste of time and money.
Helpful Report
I had to press down so hard on the felt applicator in order to get the paint out the applicator bent and was useless. Pretty much the same thing for the clear coat. I had to push down so hard the clear coat applicator bent.
Helpful Report
Paint went on very hard. Applicator was not soft to brush on paint. Then the applicator pushed into cartirg and I could not get it out. Very disappointed with product.
Helpful Report
The touch pens where really hard to work with. Either you had to much paint or not enough.
Helpful Report
Maybe my paint was faded, but it didn’t match at all. Clear coat pen was horrible and dried up.
Helpful Report
color match was not close.
Helpful Report
The paint regularly washed off/chipped off, despite using a three stage treatment with primer, basecolor and clearcoat.
Helpful Report
My issue is that the exact match color was not ev en remotely close to that of my automobile.
Helpful Report
It was not the same color as my paint on my car
Helpful Report
I ordered black for a 2013 escape and the paint comes out as dark grey
Helpful Report
Color did not match well and I could not get the product to shine. Way too expensive for the result.
Helpful Report
I ordered twice and I couldn't get the paint to match. I remember that matching white paint is difficult, and thus, perhaps it is not anyone's fault.
Helpful Report
Followed instructions to a tee but touch up was very bulky & did not turn out well
Helpful Report
While the paint looked pretty good on a lot of my car the lightning blue dried white in one spot.
Helpful Report
Followed directions exactly as written, and The results were not very good.
Helpful Report
The touch up paint does not match.
Helpful Report
It doesn’t match my car at all
Helpful Report
Didn't match factory paint on my Victory motorcycle, not even close.
Helpful Report
When I went to use the color pen, could not get paint unto brush. I pressed and pressed. It seemed to be dried out. Finally got some to bristle and got applied but not pleased with the results. Clear coat was fine.
Helpful Report
I got touch up pens for both my Ford and BMW. I followed the directions but Neither color matched. One car was silver and that was not so noticeable and covered the small areas so corrosion won’t be a problem so it was helpful. The other car was red and after applying the pens it was maybe more noticeable than before when white primer was visible
Helpful Report
TouchUpDirect is rated 4.6 based on 13,871 reviews