TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,867 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,867 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not a good match to my Road KIng, sort of close to it. Ended up a waste of time and money.”

Helpful Report

Posted 6 years ago

“I had to press down so hard on the felt applicator in order to get the paint out the applicator bent and was useless. Pretty much the same thing for the clear coat. I had to push down so hard the clear coat applicator bent.”

Helpful Report

Posted 6 years ago

“Paint went on very hard. Applicator was not soft to brush on paint. Then the applicator pushed into cartirg and I could not get it out. Very disappointed with product.”

Helpful Report

Posted 6 years ago

“The touch pens where really hard to work with. Either you had to much paint or not enough.”

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Posted 6 years ago

“Maybe my paint was faded, but it didn’t match at all. Clear coat pen was horrible and dried up.”

Helpful Report

Posted 6 years ago

“color match was not close.”

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Posted 6 years ago

“The paint regularly washed off/chipped off, despite using a three stage treatment with primer, basecolor and clearcoat.”

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Posted 6 years ago

“My issue is that the exact match color was not ev en remotely close to that of my automobile.”

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Posted 6 years ago

“It was not the same color as my paint on my car”

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Posted 6 years ago

“I ordered black for a 2013 escape and the paint comes out as dark grey”

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Posted 6 years ago

“Color did not match well and I could not get the product to shine. Way too expensive for the result.”

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Posted 6 years ago

“I ordered twice and I couldn't get the paint to match. I remember that matching white paint is difficult, and thus, perhaps it is not anyone's fault.”

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Posted 6 years ago

“Followed instructions to a tee but touch up was very bulky & did not turn out well”

Helpful Report

Posted 6 years ago

“While the paint looked pretty good on a lot of my car the lightning blue dried white in one spot.”

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Posted 6 years ago

“Followed directions exactly as written, and The results were not very good.”

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Posted 6 years ago

“The touch up paint does not match.”

Helpful Report

Posted 6 years ago

“It doesn’t match my car at all”

Helpful Report

Posted 6 years ago

“Didn't match factory paint on my Victory motorcycle, not even close.”

Helpful Report

Posted 6 years ago

“When I went to use the color pen, could not get paint unto brush. I pressed and pressed. It seemed to be dried out. Finally got some to bristle and got applied but not pleased with the results. Clear coat was fine.”

Helpful Report

Posted 6 years ago

“I got touch up pens for both my Ford and BMW. I followed the directions but Neither color matched. One car was silver and that was not so noticeable and covered the small areas so corrosion won’t be a problem so it was helpful. The other car was red and after applying the pens it was maybe more noticeable than before when white primer was visible”

Helpful Report

Posted 6 years ago

TouchUpDirect is rated 4.6 based on 13,867 reviews