TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not match at all. Had to go to deal and their touch up paint. Would not recommend.”

Helpful Report

Posted 6 years ago

“Didnt match”

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Posted 6 years ago

“The primer pen was fine. Paint pen and gloss pen were both nearly dried up. There was very little paint coming out. Wasn't even enough to finish the dozen minor scrapes and dings.”

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Posted 6 years ago

“The match wasn't even close”

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Posted 6 years ago

“Primer was dried up.I used my own.Poor quality control.”

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Posted 6 years ago

“Honda F6B touchup for gray matte finish not even close. Multiple calls and photographs sent. Minimal correspondence from Touch Up Direct will never use a product of theirs again my bike looks terrible and I look at it every time I get on it ...Worst experience with any company ever.”

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Posted 6 years ago

“I wasn't expecting a 3 coat process, all I wanted was a pen that I could fill In scratches and paint chips.”

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Posted 6 years ago

“Paint did not match and I now have a two doors on my Mercedes Benz with paint that does not match OEM. Extremely disappointed and I would like a full refund. I can be reached at 909.904.8469 or via email at cergio_vasquez@hotmail.com. Cergio Vasquez”

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Posted 6 years ago

“Not happy at all with applicator, puts out way way too much paint, ended up draining paint into a model paint jar and using a high quality model paint brush to apply paint to my vehicle.”

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Posted 6 years ago

“I have to give it a one star because I’m still waiting for it to arrive. The stage coach must have lost a wheel.”

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Posted 6 years ago

“It was awful, the color didn't match and the finish was not the same.”

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Posted 6 years ago

“After applying the product honestly, my car looks horrible than before. I wished I haven't apply this product.”

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Posted 6 years ago

“The color was sightly different and It looks horrible. I need to buy new pieces. A refund would be appreciated. I can even provide with pictures.”

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Posted 6 years ago

“Paint didn't mach my car color.”

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Posted 6 years ago

“The paint amount was very little and didn't apply as it should have.”

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Posted 6 years ago

“Color does not match at all”

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Posted 6 years ago

“The color paint did not apply smooth despite the amount of prep I did. Also, even after 4 medium coats, mild rubbing compound to smooth the paint bu hand wore through the color almost immediately. Very disappointed in results after all the money and effort.”

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Posted 6 years ago

“Pearl white doesn’t match the pearl white on my infinity like advertised”

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Posted 6 years ago

“Never received my order! Please credit my credit card back for the cost of my order!”

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Posted 6 years ago

“The paint match seems excellent however some of the brushes were either deformed or completely fell off making useless. I've been meaning to give them a call but have been so busy.”

Helpful Report

Posted 6 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews