Login
Start Free Trial Are you a business? Click Here

TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
After following all directions for ordering and preparing. The color was not even a close match. Very disappointed.
Helpful Report
The color was totaly different with my car color
Helpful Report
Provided manufacturer color code for my Infiniti G37. The color I received wasn’t even close to a match.
Helpful Report
Did not match at all. Had to go to deal and their touch up paint. Would not recommend.
Helpful Report
Didnt match
Helpful Report
The primer pen was fine. Paint pen and gloss pen were both nearly dried up. There was very little paint coming out. Wasn't even enough to finish the dozen minor scrapes and dings.
Helpful Report
The match wasn't even close
Helpful Report
Primer was dried up.I used my own.Poor quality control.
Helpful Report
Honda F6B touchup for gray matte finish not even close. Multiple calls and photographs sent. Minimal correspondence from Touch Up Direct will never use a product of theirs again my bike looks terrible and I look at it every time I get on it ...Worst experience with any company ever.
Helpful Report
I wasn't expecting a 3 coat process, all I wanted was a pen that I could fill In scratches and paint chips.
Helpful Report
Paint did not match and I now have a two doors on my Mercedes Benz with paint that does not match OEM. Extremely disappointed and I would like a full refund. I can be reached at 909.904.8469 or via email at cergio_vasquez@hotmail.com. Cergio Vasquez
Helpful Report
Not happy at all with applicator, puts out way way too much paint, ended up draining paint into a model paint jar and using a high quality model paint brush to apply paint to my vehicle.
Helpful Report
I have to give it a one star because I’m still waiting for it to arrive. The stage coach must have lost a wheel.
Helpful Report
It was awful, the color didn't match and the finish was not the same.
Helpful Report
After applying the product honestly, my car looks horrible than before. I wished I haven't apply this product.
Helpful Report
The color was sightly different and It looks horrible. I need to buy new pieces. A refund would be appreciated. I can even provide with pictures.
Helpful Report
Paint didn't mach my car color.
Helpful Report
The paint amount was very little and didn't apply as it should have.
Helpful Report
Color does not match at all
Helpful Report
The color paint did not apply smooth despite the amount of prep I did. Also, even after 4 medium coats, mild rubbing compound to smooth the paint bu hand wore through the color almost immediately. Very disappointed in results after all the money and effort.
Helpful Report
TouchUpDirect is rated 4.6 based on 13,871 reviews