TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst color match I’ve ever seen! Wasn’t even close!”

Helpful Report

Posted 6 years ago

“The actual paint pen was dry. Contacted customer service and they never responded. Waste of money and time.”

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Posted 6 years ago

“I called, no answer. Customer service experience was poor. For me that sums it up about a company and whether they provide follow with their product.”

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Posted 6 years ago

“Didn't work as described”

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Posted 6 years ago

“Poor quality product. I followed the directions and it looked worse than before. Save your money. The color matches fairly well, but the applicators and the various paint stages you have to buy are not worth putting on your vehicle.”

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Posted 6 years ago

“The touch up paint was dried up, so dried up the tip broke off. Took the hit and did not send back.”

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Posted 6 years ago

“Quality is poor, the paint won't stick and it's a total different color. The marker pen is poor quality, won't stay wet.”

Helpful Report

Posted 6 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews