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TouchUpDirect Reviews

4.6 Rating 13,866 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,866 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews
Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
19
Anonymous
Anonymous  // 01/01/2019
Worst color match I’ve ever seen! Wasn’t even close!
Helpful Report
Posted 6 years ago
The actual paint pen was dry. Contacted customer service and they never responded. Waste of money and time.
Helpful Report
Posted 6 years ago
I called, no answer. Customer service experience was poor. For me that sums it up about a company and whether they provide follow with their product.
Helpful Report
Posted 6 years ago
Didn't work as described
Helpful Report
Posted 6 years ago
Poor quality product. I followed the directions and it looked worse than before. Save your money. The color matches fairly well, but the applicators and the various paint stages you have to buy are not worth putting on your vehicle.
Helpful Report
Posted 6 years ago
The touch up paint was dried up, so dried up the tip broke off. Took the hit and did not send back.
Helpful Report
Posted 6 years ago
Quality is poor, the paint won't stick and it's a total different color. The marker pen is poor quality, won't stay wet.
Helpful Report
Posted 6 years ago
TouchUpDirect is rated 4.6 based on 13,866 reviews