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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Pearl white doesn’t match the pearl white on my infinity like advertised
Helpful Report
Never received my order! Please credit my credit card back for the cost of my order!
Helpful Report
The paint match seems excellent however some of the brushes were either deformed or completely fell off making useless. I've been meaning to give them a call but have been so busy.
Helpful Report
Pens arrived but were a waste of money paint inside was dried up nothing would come out of pens.will never buy from again.
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Color did not match. Could not use
Helpful Report
The Clear marker was dried out and the color did not match
Helpful Report
Very Little paint Not as advertised as marker Clear cost with brush, difficult to apply. Overall dissapinting experience.
Helpful Report
the color was NOT a match to genuine Ford paint. Not happy customer.
Helpful Report
I used the paint about three weeks ago and the gray was totally dry. No amount of shaking or squeezing would bring paint to the tip. I finally stuck an artist paint brush in the end of the tube but the painting results were bad. The clear coat tube was fine.
Helpful Report
Pen is not a good option
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The paint did not adhere well to our GMC Acadia.
Helpful Report
The paint looks gray not white, I know the primer is gray, and after I apply the primer and let dry I applied the white and let dry it looks gray so I let it dry and reapplied and repeated that process like 8 time and it still looks gray
Helpful Report
The paint didn’t match my vehicle.
Helpful Report
I had a small scratch (about 3/4 inch by 1/16 inch) on the rear bumper of my Carrera White Metallic Porsche. The first touch up pen I received was broken, and the tip fell out of the pen. I got a replacement, but in Carrera White (not metallic...their mistake). There's a noticeable difference between the two. I should have paid attention to the numerous bad reviews of this outfit. I eventually had the scratch touched up professionally. Save your time and money - go elsewhere.
Helpful Report
paint was bad quality and process was not as easy as advertised
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Paint pens didn’t work well at all. Very runny, didn’t adhere. Ended up throwing it all away, did not fix the problem.
Helpful Report
Color didn’t match. Not even close.
Helpful Report
The color does not match. I have returned the product for a full refund, and hope you will accommodate my request. Thank you.
Helpful Report
Both cans of color I purchased did not work. One sprayed for about 15 seconds then stopped working. The second can never worked at all no matter how hard I depressed the button.
Helpful Report
The paint I got for my Hyundai Elantra 2013 turned out darker than the original paint, on top of that the clearcoat I was sold is not glossy at all, so now I have this big dark matte patch where the scratches used to be on my car, honestly I think I preferred how it looked scratched up at this point. Looks awful.
Helpful Report
TouchUpDirect is rated 4.6 based on 13,871 reviews