TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed with the results I achieved using your products. I was repairing a small area on a rear panel of an SUV. I bought paint that was supposed to be for my specific make/model of vehicle and the paint did not match... it was too light. And the clear did not set up right. it was rough and dull. Overall a terrible result. I spent a lot of time prepping and sanding the surface for a perfectly smooth finish but the paint came out terrible. rdemarco013@gmail.com”

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Posted 6 years ago

“The color do not match. The color is very far from my paint color motorcycle. The color is more purple than red. Can not use it. Waste of money.”

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Posted 6 years ago

“The clear coat was stringy like old glue, it ruined the hood of my car. The black paint was fine.”

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Posted 6 years ago

“Poor match”

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Posted 6 years ago

“I have not received my order as yet. No communications as to status of my order.”

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Posted 6 years ago

“Paint did not match”

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Posted 6 years ago

“Awesome products and great finished product.”

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Posted 6 years ago

“it did not work for me”

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Posted 6 years ago

“The paint was dried upon receipt.”

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Posted 6 years ago

“Pen was horrible, too thick and left giant paint marks. Do not buy”

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Posted 6 years ago

“There wasnt enough touch up paint. The applicator was difficult to use. After allowing the touch up paint to dry as per the directions, the clearcoat washed the touch up paint out of every chip. Overall very disappointed!”

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Posted 6 years ago

“The paint did not match the paint on my car, not even close, I called up several times asking how I could remove it and received two different instructions, nether work. I feel that I threw away money, I will need to go and have ny hood painted by a pro.”

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Posted 6 years ago

“Color does not match. Not even close.”

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Posted 6 years ago

“The paint came out terrible it came out all splattered from the tip bought another can that was overly priced also that was the same. Had to go for a different company To get it right. Never had a problem with spray cans before”

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Posted 6 years ago

“Did not work very well. It made it look worse!”

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Posted 6 years ago

“Too much work involved. Not easy to use.”

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Posted 6 years ago

“The cap was not tight on the paint bottle. The inside of the shipping envelope was a mess. Enough paint remained in the bottle to complete the repair, but I would never buy from this vendor again.”

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Posted 6 years ago

“After following all directions for ordering and preparing. The color was not even a close match. Very disappointed.”

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Posted 6 years ago

“The color was totaly different with my car color”

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Posted 6 years ago

“Provided manufacturer color code for my Infiniti G37. The color I received wasn’t even close to a match.”

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Posted 6 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews