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TouchUpDirect Reviews

4.6 Rating 13,866 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,866 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews
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Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
19
Anonymous
Anonymous  // 01/01/2019
I was very disappointed with the results I achieved using your products. I was repairing a small area on a rear panel of an SUV. I bought paint that was supposed to be for my specific make/model of vehicle and the paint did not match... it was too light. And the clear did not set up right. it was rough and dull. Overall a terrible result. I spent a lot of time prepping and sanding the surface for a perfectly smooth finish but the paint came out terrible. rdemarco013@gmail.com
Helpful Report
Posted 6 years ago
The color do not match. The color is very far from my paint color motorcycle. The color is more purple than red. Can not use it. Waste of money.
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Posted 6 years ago
The clear coat was stringy like old glue, it ruined the hood of my car. The black paint was fine.
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Posted 6 years ago
Poor match
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Posted 6 years ago
I have not received my order as yet. No communications as to status of my order.
Helpful Report
Posted 6 years ago
Paint did not match
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Posted 6 years ago
Awesome products and great finished product.
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Posted 6 years ago
it did not work for me
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Posted 6 years ago
The paint was dried upon receipt.
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Posted 6 years ago
Pen was horrible, too thick and left giant paint marks. Do not buy
Helpful Report
Posted 6 years ago
There wasnt enough touch up paint. The applicator was difficult to use. After allowing the touch up paint to dry as per the directions, the clearcoat washed the touch up paint out of every chip. Overall very disappointed!
Helpful Report
Posted 6 years ago
The paint did not match the paint on my car, not even close, I called up several times asking how I could remove it and received two different instructions, nether work. I feel that I threw away money, I will need to go and have ny hood painted by a pro.
Helpful Report
Posted 6 years ago
Color does not match. Not even close.
Helpful Report
Posted 6 years ago
The paint came out terrible it came out all splattered from the tip bought another can that was overly priced also that was the same. Had to go for a different company To get it right. Never had a problem with spray cans before
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Posted 6 years ago
Did not work very well. It made it look worse!
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Posted 6 years ago
Too much work involved. Not easy to use.
Helpful Report
Posted 6 years ago
The cap was not tight on the paint bottle. The inside of the shipping envelope was a mess. Enough paint remained in the bottle to complete the repair, but I would never buy from this vendor again.
Helpful Report
Posted 6 years ago
After following all directions for ordering and preparing. The color was not even a close match. Very disappointed.
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Posted 6 years ago
The color was totaly different with my car color
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Posted 6 years ago
Provided manufacturer color code for my Infiniti G37. The color I received wasn’t even close to a match.
Helpful Report
Posted 6 years ago
TouchUpDirect is rated 4.6 based on 13,866 reviews