TourRadar Reviews

4.6 Rating 6,687 Reviews
91 %
of reviewers recommend TourRadar
4.6
Based on 6,687 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
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About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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very complicated booking feel
Helpful Report
Posted 2 years ago
The website was easy to use with comprehensive details of the tour so I am sure what is included and is not. Few videos to watch which is great. Airport pickup at Cusco is a nice feature of our trip. It is my first time with TourRadar.
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Posted 2 years ago
I've used Tour Radar before and will use them again! All enquiries were dealt with efficiently and promptly, and the personal messaging service was very helpful.
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Posted 2 years ago
Great, you can get Best picket friendly tour.
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Posted 2 years ago
After downloading & reviewing the trip itinerary & then making the decision to reserve, the booking process was extremely easy. I received confirmation of my booking from the tour operator within a few hours. I then reviewed the details of the booking to ensure that all the information required was correct & complete.
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Posted 2 years ago
Customer service is very cooperative. Special thanks to Claire for answering and helping me with all my inquiries. Best
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Posted 2 years ago
So far my experience booking with Tour radar was very good. They deliver prompt and secure service. I am happy that I have chosen them for my upcoming tour. Herman Strydom, South Africa.
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Posted 2 years ago
Easy to use. Simple and straight forward
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Posted 2 years ago
Rufus, my phone contact has been very patient and helpfyll.
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Posted 2 years ago
It was so easy.
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Posted 2 years ago
For the most part, the booking of our tour was easy and the communication with Tourradar reps was efficient. I guess the ultimate test will be seeing how well things are put together when we take the tour in March. Crossing my fingers that it is everything it is as amazing as it is advertised to be.
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Posted 2 years ago
Very professional
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Posted 2 years ago
Great customer service. Very quick responses.
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Posted 2 years ago
Täuschung wegen Buchungsbestätigung und vier Tage später eine Absage mit Anzahlungsrückgabe. Das Embargo der USA. besteht seit JAHREN gegenüber Cuba, ich wurde getäuscht und hätte fast einen Flug gebucht.
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Posted 2 years ago
Hallo Winfried, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre wertvolle Bewertung und Ihr Feedback zu Ihrer Buchung zu hinterlassen. Wir bedauern, dass Ihre Tour aufgrund staatlicher Sanktionen nicht bestätigt werden konnte. Bitte seien Sie versichert, dass Ihr Platz an der Tour weiterhin vom Reiseveranstalter gehalten wird, und wir haben uns direkt auf unserer Plattform mit Ihnen in Verbindung gesetzt, um Ihnen bei der Bestätigung Ihrer Buchung zu helfen, falls Sie sich dennoch auf dieses Abenteuer begeben möchten! Für alle anderen Fragen stehen wir Ihnen rund um die Uhr zur Verfügung. Mit freundlichen Grüße, Das TourRadar-Team
Posted 2 years ago
Very clear. I had instant on-line help with an actual human.
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Posted 2 years ago
Gabriela replied to my inquires every quick and answered all my questions. Good expierence.
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Posted 2 years ago
Easy booking my tour
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Posted 2 years ago
Prompt response and follow-up.
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Posted 2 years ago
Given the current global environment - I have found tour radar adaptive, honest and reliable.
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Posted 2 years ago
no response from tour company regarding questions about the tour
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Posted 2 years ago
Hi Paula, Thank you for taking the time to leave a review and share your valuable feedback. We regret to see that you had encountered a slight wait time when attempting to make contact with our team, however, we are thrilled to see that you were able to secure a spot on your desired tour and that a member of both our and your operator's teams were able to be in touch to answer your questions. We remain available to you within your personal booking conversation page online for any further queries and can’t wait to get you travelling. Kind regards, The TourRadar Team
Posted 2 years ago
TourRadar is rated 4.6 based on 6,687 reviews