TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“Very straight forward.”

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Posted 2 years ago

“Booking was very easy. Messages were responded to very quickly”

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Posted 2 years ago

“Everything is going smoothly. All questions have been answered.”

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Posted 2 years ago

Hi Gregory, Thank you for your kind review! We are delighted to learn that your experience went seamlessly, and all your inquiries have been addressed. At TourRadar, we are committed to ensuring a hassle-free booking process and providing prompt responses. Our team of Travel Experts is available 24/7 via live chat and phone if you ever need assistance! Best Regards, The TourRadar Team

Posted 2 years ago

“professional service”

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Posted 2 years ago

“Booking online is so simple. They respond to any questions quickly.”

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Posted 2 years ago

“It was good, my tour operator did not set up a ride for me to be dropped off at the airport to go back home. He basically said that I was on my own and that I had to figure out a way to get to the airport myself. I was very disappointed.”

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Posted 2 years ago

“Simple and easy to booked!”

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Posted 2 years ago

“I had a seamless experience. The platform is easy to browse and use. No surprises from booking to payment. My only complaint is that prices displayed during the initial search are only for multiple travelers. It would be nice to have a filter/option displaying the prices for solo travelers from the get-go instead of having to complete a few booking steps before finding the single supplement”

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Posted 2 years ago

“The website is very easy and people are very friendly and helpful.”

TourRadar 5 star review on 14th November 2023

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Posted 2 years ago

“Good communication. Quick response to all inquiries”

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Posted 2 years ago

“In general, the tour permitted us to view the 3 main cities , but due to health issues, we had to pass on the walking tours of Florence and Venice. We did those on our own. Two of the 3 Hotels were great (Rome and Venice), but the Executive Hotel in Florence, we were not impressed with the room, or the front desk service, who seemed to be indifferent to us, even when asking for info. The fast train service was great, but it would have been nice to have Hotel transfer from Florence and Venice to the train station.”

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Posted 2 years ago

“Loads of tours to choose from, easy to book, quick responses to my questions, travel credits. I have done 3 tours through Tourradar already and happy to do more.”

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Posted 2 years ago

Hi Alice, Thank you for your kind feedback! We are delighted to learn that you've booked three adventures with us and are eager to book more. Our team is pleased to hear that your booking experience has been seamless, with quick responses. Ensuring excellent response times and a smooth booking process is a priority for us here at TourRadar. We wish you all the best on your upcoming travels, and upon your return, you will receive more travel credits to use toward your next adventure. Best Regards, The TourRadar Team

Posted 2 years ago

“Very good and easy. I wish itinerary was more informative and optional tours and priced included.”

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Posted 2 years ago

“By using the TourRadar platform, I was able to specifically search through the many tours, and choose one that best met my needs. Booking and paying for the tour was easy. It was also very easy to contact the tour operator with my questions and updates. TourRadar was very proactive in providing me all the info I needed to know for the tour.”

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Posted 2 years ago

“Good services.”

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Posted 2 years ago

“I always have an easy time booking and making a reservation.”

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Posted 2 years ago

“Second time we have used your radar and they have been proven to be consistently reliable, offer great tours and the big bonus is allowing to pay you holiday off. During covid we had no problem getting a refund. Good job all concerned, you will keep us as customers while your providing great service”

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Posted 2 years ago

“Smooth; quick response.”

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Posted 2 years ago

“I wish we had realised this company is a third party seller. There was an almost complete lack of information about the logistics of the main tour they were onselling and the short unrelated trip offered by yet another company that had been added onto the main tour. It was a disappointing and confusing experience.”

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Posted 2 years ago

Dear Heather, Thank you for sharing your feedback, and we sincerely regret any confusion or disappointment you experienced during your travels. TourRadar serves as an organized adventure platform, connecting travellers globally with a diverse range of operators. Our goal is to offer a comprehensive site where operators can upload detailed itineraries, tour information, pricing, and more. This empowers travellers to make informed decisions by comparing, reviewing options, and engaging directly with operators before booking. We value your input, and it's disheartening to learn that you found the logistics of the adventure lacking in communication, resulting in a less-than-optimal experience as we understand the importance of clear and transparent information while abroad. Your feedback will be forwarded to the operator you selected, ensuring they are aware of your experience. Moreover, we will continue to review our platform to enhance areas that can provide better assistance and clarity for future travellers. Despite the challenges, we sincerely hope you found some enjoyment in your destination, and should you have any further questions our support team is available to you 24/7 via live chat and phone. Kind regards, The TourRadar Team

Posted 2 years ago

“You guys suck!”

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Posted 2 years ago

Hi Edward, We're truly sorry to hear that you had a less-than-satisfactory experience. Your feedback is valuable to us, and if there is anything we can do to assist we ask that you please reach out to us directly through your booking page as this will allow us to address your issues more effectively. Your satisfaction is important to us, and we appreciate the opportunity to be in touch. For anything else, our friendly support team are available 24/7 via live chat or phone. Kind regards, The TourRadar Team

Posted 2 years ago

TourRadar is rated 4.5 based on 6,827 reviews