TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The site for booking was very good.”

Helpful Report

Posted 7 years ago

“many options, public reviews, easily searchable. I like looking through all of the options and figuring out which works best for me - I went with the tour that had the most reviews.”

Helpful Report

Posted 7 years ago

“They responded to my questions in a timely manner.”

Helpful Report

Posted 7 years ago

“Web site could flow a bit better but the chat box was quick and very good reply’s”

Helpful Report

Posted 7 years ago

“Website easy to navigate”

Helpful Report

Posted 7 years ago

“everything done via e-mail, which i found easy. with responses arriving in a reasonable time.”

Helpful Report

Posted 7 years ago

“Good Responsiveness.”

Helpful Report

Posted 7 years ago

“Quick and very responsive personal to solve the problems”

Helpful Report

Posted 7 years ago

“I think I got an awesome deal for exactly what I wanted! It was easy to navigate and book- quick responses from everyone who helped me. TourRadar is great!”

Helpful Report

Posted 7 years ago

“Easy to use website and easy to pay”

Helpful Report

Posted 7 years ago

“Good service to-date.”

Helpful Report

Posted 7 years ago

“Prompt response”

Helpful Report

Posted 7 years ago

“The website was simple and easy to use.”

Helpful Report

Posted 7 years ago

“Being able to view the itinerary for the trip and talking to the support staff was very helpful about making a decision on which trip to take!”

Helpful Report

Posted 7 years ago

“I had no difficulty in reading and understanding the websites of radartours. I would recommend it without qualification.”

Helpful Report

Posted 7 years ago

“Easy booking, but would have liked more information regarding the B&Bs. I telephoned the Toronto office and the agent was very helpful.”

Helpful Report

Posted 7 years ago

“Site was easy to use. The on-line help is limited. The user needs to remember that Tourradar does not have answers about each tour and needs to reach out to the tour to get the answers. I found this frustrating because I needed a simple question and had to wait until the next day. I eventually received my answer and booked the trip.”

Helpful Report

Posted 7 years ago

Hi Brad, thank you for taking the time to provide us with your feedback. You're correct that our CS team may not be able to respond to all tur related questions as we do work with hundreds of wonderful tour operators all of the globe. At times responses may require a follow up with the tour operator directly in order to ensure accuracy to your questions. Once an inquiry is set up on our page, you are in direct contact with the Tour Operator of your tour through your booking conversation page. We are happy to see that your questions were responded to. Our TourRadar team of travel experts is available anytime, 24/7 by phone as well as live chat. We look forward to assisting you again in the future. Cheers, Natasha

Posted 7 years ago

“I found exactly the tour fitting in my calendar”

Helpful Report

Posted 7 years ago

“Quick response times and clear answers to questions”

Helpful Report

Posted 7 years ago

“1. acceptable response to queries - sometimes it takes couple of days, sometimes the next blink of the screen 2. usually tours are confirmed the same day 3. wide selection”

Helpful Report

Posted 7 years ago

TourRadar is rated 4.5 based on 6,763 reviews