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TourRadar Reviews

4.5 Rating 6,863 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,863 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
“GREAT SERVICE”
Helpful Report
Posted 6 years ago
“My questions were answered quickly and I was able to book the tour without any problems. Thanks.”
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Posted 6 years ago
“Our questions were answered within the day and helpful information was provided. It was good to know our interest was followed up - and that we had time to check out options, while still keeping our interest open.”
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Posted 6 years ago
“Really easy to find the exact tour I was looking for. Good price as well with a decent discount during their sale”
Helpful Report
Posted 6 years ago
“Excellent handling by TourRadar staff in efficiently handling my booking and even so in managing my disappointment when my initial tour was declined due to unavailability.”
Helpful Report
Posted 6 years ago
Hi Lawrence, Thank you for your wonderful review, we’re glad to hear that TourRadar has been able to offer the assurance needed and that we were able to help you secure an alternative booking. We look forward to continuing to assist you up until your departure! Kind regards, The TourRadar Team
Posted 6 years ago
“Very good,efficient friendly and helpful service. I don't know if my review got 'disappeared' or if this is a double!Never mind. My first query has been addressed regarding time of departure.Thanks. My next enquiry was regarding the need to decant from this vessel on this cruise at this time of year due to low water.(The Danube Polka September 13th). Has there ever been a need for this? Thanks for your helpfulness so far. Best wishes,Iain Macdonald.”
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Posted 6 years ago
“Easy to book”
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Posted 6 years ago
“Easy to navigate.”
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Posted 6 years ago
“easy to do reservation”
Helpful Report
Posted 6 years ago
“It all went very smoothly. Confirmation was only delayed due to International time difference.”
Helpful Report
Posted 6 years ago
Hi there, We’re pleased to hear that your booking was smooth and appreciate your understanding with the delay in confirmation due to time differences. Given some tour operators are locally operated, it usually takes approximately 2 business days for them to confirm a booking. Thank you for choosing TourRadar! Kind regards, The TourRadar Team
Posted 6 years ago
“This was my first time booking through TourRadar. Once I took the time to carefully look through the info it went well. Lots of choices.”
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Posted 6 years ago
“Booking was easy and simple.”
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Posted 6 years ago
“So far we are very pleased with the TourRadar booking experience. The tour operator was very helpful and pleasant. The website is easy to use.”
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Posted 6 years ago
“Easy & Quick”
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Posted 6 years ago
“Friendly, efficient, knowledgeable, responsive, good at listening.”
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Posted 6 years ago
“Always perfect! Fast response, good service and best prices!”
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Posted 6 years ago
“So far, everything is amazing !!!!!”
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Posted 6 years ago
“The online experience was confusing and frustrating. I ended up phoning Tour Radar three times for help. The agents I spoke with were very friendly and polite.”
Helpful Report
Posted 6 years ago
Hi Carol, Thank you very much for taking the time to leave TourRadar a review. Thank you for booking with our team. We are pleased to hear that you found our customer support team to be very friendly and polite. We are glad to see that you have rated this department a five out of five stars for their services. TourRadar thanks you for your feedback surrounding the online process. A member of our team will be in contact with you to clarify what specifically we could improve for the future. We hope that through this feedback we can work towards an even smoother process. We look forward to speaking with you further. Kind regards, The TourRadar Team.
Posted 6 years ago
“It is the first time I booked a tour package through Tour Radar. First, navigating is easy, very descriptive and many options (depending where you would like to travel), prices are very competitive. My first chatting experience was with Piotr, he was very friendly and helpful; my second chatting experience was with Heidi, at first I got confused as she was not sure about one of the additional services offered in the package, later she confirmed. I am looking forward to start my adventure to Russia!”
Helpful Report
Posted 6 years ago
“Consultant was very patient and helpful and able to readily provide the tour information I required The online booking process worked smoothly I appreciated receiving prompt confirmation.”
Helpful Report
Posted 6 years ago
TourRadar is rated 4.5 based on 6,863 reviews