TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,846 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,846 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Was looking to book a tour and found a German Escape tour by Globus advertised on Tourradar for $939. Never tried TourRadar before so read reviews and thought I'd give them a go, so I booked for my wife and I. Paid a $700 deposit and then receive an email message from Tourradar to say their is an issue with their website and it's displaying a discount that doesn't apply to the tour advertised and the price is now $1300 per person. I cancelled the booking and 4 days later I'm still waiting for my deposit to be released and the same tour is still on the website for $939, so beware. Wouldn't use again.”

Helpful Report

Posted 6 years ago

Hello Brett, Thank you very much for taking the time to leave a review. After taking a look at your booking, we understand exactly where you are coming from. As all prices on our website are loaded from the Tour Operators website automatically -it seems as though there was a discount pulling through which was not applicable for this specific tour and had to be adjusted manually. However, we were able to increase your TourRadar savings to try and match the original savings price. Though there was still a slight difference in pricing, we understand that you wanted to go ahead and declined the booking. We thank you for bringing this issue to our attention and our Tech Team has since corrected the pricing on our site. Please be sure to reach out to our Customer Support team who are available 24/7 to help answer any further questions or concerns you may have. Kind Regards, The TourRadar Team

Posted 6 years ago

“I spoke with several individuals who gave of their time to explain the tour and I was very pleased with their professional tone. I would like to thank everyone I spoke with during my frequent calls.”

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Posted 6 years ago

“My friend and I had to call in order to be certain of the deal. Both people we spoke to were friendly, knowledgeable and went out of the way to assist us! TourRadar was also responsive to all emails in a timely manner.”

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Posted 6 years ago

“Booking my trip with TourRadar was easy and straightforward. There was help available (instant chat) in case of any additional questions. Overall, the company seems well organized and very customer friendly.”

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Posted 6 years ago

“Easy booking process”

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Posted 6 years ago

“Very straightforward, easy, and timely feedback from Andres concerning hotel and timeline questions.”

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Posted 6 years ago

“I was called soon after my booking and was helped through the process. The person I spoke to was very friendly and helpful and I ended up upgrading as a result of the call.”

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Posted 6 years ago

“Everything was handled professionally, transparently and expeditiously. They responded promptly and to any questions or concerns I had.”

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Posted 6 years ago

“I just booked my second trip through Tour Radar, and yet again I am thoroughly impressed with how wonderful they are to work with! They make it so easy and their rates are very affordable. I will continue to book via Tour Radar every chance I get!”

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Posted 6 years ago

“TourRadar helped us find a vacation trip to fit in our tight schedule and budget. The online chat agent helped us get answers right away.”

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Posted 6 years ago

“Profesional, nice talking with them, intime answer”

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Posted 6 years ago

“So many choices!!! Had troubles narrowing tours down, I wanted to go on all of them! :) Great customer service and quick responses. Can't wait for Cuba!”

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Posted 6 years ago

“My booking was quickly and efficiently dealt with, thank you.”

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Posted 6 years ago

“I called to book an Italian trip and I was very pleased with the operator. Very helpful and pleasant. It's my first time that I book with TourRadar, but for sure not the last.”

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Posted 6 years ago

“Hassle-free booking. Easier than I thought it would be. Well beyond my expectations. I'm sure the trip will be the same.”

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Posted 6 years ago

“Was a great and delightful experience working with Sara. She was a brite and wonderful person to talk us through and booking our UK and European tours. There was know lag time. We very much enjoyed working with Sara and TourRadar. Thank you all very much Bill and Carol Thurnau. I,m Very sorry, I forgot to mention Grant, He was the first person we talked to about taking the trips. He was very helpful in making our decision to book with TourRadar.”

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Posted 6 years ago

“I was abroad while trying to book so the price was not in £. I messaged tourradar and they sent me a link so I could book in £ very quickly.”

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Posted 6 years ago

“Questions about our trip were answered promptly and with understanding. Booking was very simple!”

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Posted 6 years ago

Hi Greg, We want to say a big thank you for leaving us a great review! Our Travel Experts really know their stuff and love assisting our customers in finding and booking their next travel adventure! Thanks for choosing TourRadar! The TourRadar Team

Posted 6 years ago

“Take special care when booking through this online agent as there are issues with their pricing. ie On the home page there is an advertised price but when you enter the specific dates available in the future the prices are $2000 plus higher. Ive been told by them they have a computer glich but havent heard of the result”

Helpful Report

Posted 6 years ago

Hey Colin, Thank you very much for taking the time to leave a review. We have taken a look at your booking and can see that when you booked, the brochure price was showing the old, more expensive price. However, with the help of a TourRadar agent as well as the tour operator, it looks like the price has been corrected for you. We thank you for your continued patience and again for leaving such great feedback. Our Customer Support team is available 24/7 to be able to assist in such situations to ensure a speedy response and resolution. We have no doubt you’ll have a great time on your tour, and be sure to let one of our Customer Supports team members know if you have any further questions. Kind Regards, The TourRadar Team

Posted 6 years ago

“Booking was extremely easy. Communication was excellent with TourRadar letting me know what was happening at every step of the process. Follow up was also excellent.”

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Posted 6 years ago

Hi there! It's fantastic to know you had a smooth and effortless booking experience with TourRadar! Our team of Travel Experts are available 24/7 to assist in the booking process wherever possible. Thank you so much for taking the time to leave this review. Have a wonderful time on tour! The TourRadar Team

Posted 6 years ago

TourRadar is rated 4.5 based on 6,846 reviews