TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,846 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

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4.5

Based on 6,846 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Very easy and the operator at the beginning very helpful”

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Posted 6 years ago

“easy to book”

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Posted 6 years ago

“TourRadar was super responsive to my inquiries and then in following up after I submitted my booking.”

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Posted 6 years ago

“Isaac the leader for the SE Asia tour was simply exceptional. Keep this man on your payroll! He consistently went far beyond his job description going to extraordinary levels to assist and please. You'll see some great places and eat great food. There will be some longish travel days and accommodations will be 2/2+ star by Western standards. This is a trip for travellers not tourists. Also the costs in the countries are insanely inexpensive. Enjoy.”

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Posted 6 years ago

Hi there, Thank you so much for your wonderful review regarding your trip! We're delighted to hear that the tour met and went above all of your expectations, and we're sure the tour operator would love to hear of this too. Please make sure to leave them the same feedback on your booking page, as they'll definitely be able to pass this over to Isaac for you! We hope you've been keeping safe and healthy in the meantime, and we look forward to helping you book your next dream trip soon! Kind Regards, The TourRadar Team

Posted 5 years ago

“It was easy to compare and contrast the various tours, enabling me to book small-group tours to two different areas without conflicting schedules. TourRadar was prompt in answering questions and has kept me fully informed by email.”

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Posted 6 years ago

“So far good experience”

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Posted 6 years ago

“Quite efficient except when I asked which hotel that I will be staying in Madrid, I cannot get the name and I was told I will know 48 hours before the tour started. It is less than 48 hours now, I still have no answer because I will be arriving Madrid today and I want to book my pre-accomodation in the same hotel. 16/02/20 19.02 pm. I still haven’t received any reply for the hotel details. I am very disappointed with the arrangement. What the company promised do not match!”

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Posted 6 years ago

Hello Bernice, Thanks for taking the time to leave a review of your booking experience. We regret to hear that you have not received your hotel details within 48 hours as promised. As per your booking page, we’ve gathered that these details have since been sent over so we will follow up with you to check that everything has been sorted. We hope you have a wonderful time in Madrid! Kind Regards, The TourRadar Team

Posted 6 years ago

“Tour Radar are very easy to book with. Excellent communication from their Staff. I'll have no hesitation to book with them again.”

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Posted 6 years ago

“Easy to book, quick confirmation of tour.”

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Posted 6 years ago

“The booking experience wasn't difficult, and necessary information was provided regarding the tour. So far, the experience has proceeded as outlined without a glitch.”

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Posted 6 years ago

“Five star service!”

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Posted 6 years ago

“Booked a biking tour of Lithuania, Latvia, Estonia. I had some questions and it took a while to get answers to the questions.”

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Posted 6 years ago

Hi there, Thank you for leaving a review of your booking experience! As per your booking page, we likewise recognize that the tour operator has unfortunately not fully addressed an initial query you had before booking. While we are delighted to see that they have since addressed this, which allowed you to proceed with your booking, we would like to assure you that your feedback has been taken on board and will be communicated with the tour operator. We will be in touch again to gather any additional feedback or questions you may have about your booking experience. Kind Regards, The TourRadar Team

Posted 6 years ago

“Very pleased with assistance given. Many thanks. T.”

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Posted 6 years ago

“I spoke with two people, the last person i talk was Jeff. Jeff told me I was trying to get a tour with few days in advance and that it was going to be difficult as you guys need to plan logistics. I was able to book the tour and make the payment, however hours before arriving they changed the plans and I already had plans for my free day. I have not heard from the agency yet and I do not know who to contact.”

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Posted 6 years ago

Hi Mateo, Thank you for leaving a review of your booking experience. To clarify, tour operators will not confirm a booking until their respective suppliers communicate that they can reserve a spot for the traveller on tour. As this process may require various points of contact, it’s recommended that travellers place a booking at least a month before departure. That being said, we’ve gathered from your booking page that there were some unforeseen changes with your itinerary so we will directly reach out to clarify any concerns you may have. Please also don’t hesitate to contact us anytime as we are available 24/7! Kind Regards, The TourRadar Team

Posted 6 years ago

“The was my first time using TourRadar, and so far it's been very pleasant. Right after booking, the tour company contacted us to confirm our booking, and arrange airport pick up.”

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Posted 6 years ago

“On line booking is very frustrating as the system often fails to connect and complete booking. Much better to phone direct or use 'Chat' facility. TourRadar advisors are very helpful and knowledgeable.”

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Posted 6 years ago

Hi Andrew, Thank you very much for taking the time to leave our team with this valuable feedback. We regret to hear that you incurred some issues when booking your tour. A member of our team will be in contact with you to discuss this so that we can investigate this further. TourRadar is pleased to hear that our team of travel experts were able to assist you via the online chat system and phone line. Thank you for choosing TourRadar and we look forward to speaking with you. Many thanks, The TourRadar Team.

Posted 6 years ago

“Best prices for trips, but sometimes it's necessary wait for answer during more longer period.”

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Posted 6 years ago

Hi Grigory, Thank you very much for taking the time to leave TourRadar with a review. TourRadar is pleased to see that a member of our team has since gotten in touch with you to advise on the questions that you had. The page in which you contacted us on does not act as a live chat system. In order to obtain an instant response, we would invite you to contact us on our online chat system or via phone call, both of these services are available 24/7. We can see that the operator had asked for some additional details to confirm your booking, which you promptly supplied. TourRadar was able to confirm the booking shortly after processing these with the tour operator. A member of our team will be in contact with you to discuss your experiences further. Thank you for booking with TourRadar, we are excited to send you off on the trip of a lifetime! Happy Travels, The TourRadar Team.

Posted 6 years ago

“reply effectively and seem flexible to meet customer demands. i will write the review again after finish the tour.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Quick process, helpful staff”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,846 reviews