TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,814 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,814 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“Very pleased with assistance given. Many thanks. T.”

Helpful Report

Posted 6 years ago

“I spoke with two people, the last person i talk was Jeff. Jeff told me I was trying to get a tour with few days in advance and that it was going to be difficult as you guys need to plan logistics. I was able to book the tour and make the payment, however hours before arriving they changed the plans and I already had plans for my free day. I have not heard from the agency yet and I do not know who to contact.”

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Posted 6 years ago

Hi Mateo, Thank you for leaving a review of your booking experience. To clarify, tour operators will not confirm a booking until their respective suppliers communicate that they can reserve a spot for the traveller on tour. As this process may require various points of contact, it’s recommended that travellers place a booking at least a month before departure. That being said, we’ve gathered from your booking page that there were some unforeseen changes with your itinerary so we will directly reach out to clarify any concerns you may have. Please also don’t hesitate to contact us anytime as we are available 24/7! Kind Regards, The TourRadar Team

Posted 6 years ago

“The was my first time using TourRadar, and so far it's been very pleasant. Right after booking, the tour company contacted us to confirm our booking, and arrange airport pick up.”

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Posted 6 years ago

“On line booking is very frustrating as the system often fails to connect and complete booking. Much better to phone direct or use 'Chat' facility. TourRadar advisors are very helpful and knowledgeable.”

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Posted 6 years ago

Hi Andrew, Thank you very much for taking the time to leave our team with this valuable feedback. We regret to hear that you incurred some issues when booking your tour. A member of our team will be in contact with you to discuss this so that we can investigate this further. TourRadar is pleased to hear that our team of travel experts were able to assist you via the online chat system and phone line. Thank you for choosing TourRadar and we look forward to speaking with you. Many thanks, The TourRadar Team.

Posted 6 years ago

“Best prices for trips, but sometimes it's necessary wait for answer during more longer period.”

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Posted 6 years ago

Hi Grigory, Thank you very much for taking the time to leave TourRadar with a review. TourRadar is pleased to see that a member of our team has since gotten in touch with you to advise on the questions that you had. The page in which you contacted us on does not act as a live chat system. In order to obtain an instant response, we would invite you to contact us on our online chat system or via phone call, both of these services are available 24/7. We can see that the operator had asked for some additional details to confirm your booking, which you promptly supplied. TourRadar was able to confirm the booking shortly after processing these with the tour operator. A member of our team will be in contact with you to discuss your experiences further. Thank you for booking with TourRadar, we are excited to send you off on the trip of a lifetime! Happy Travels, The TourRadar Team.

Posted 6 years ago

“reply effectively and seem flexible to meet customer demands. i will write the review again after finish the tour.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Quick process, helpful staff”

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Posted 6 years ago

“The booking process was very easy and responses were quick. After I booked, I realized I needed to change the date. It was all done efficiently and quickly. Great experience!”

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Posted 6 years ago

“Best company to book through very quick no messing around. Top discounts quick to respond.. Trustworthy and reliable”

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Posted 6 years ago

“This was very quick!”

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Posted 6 years ago

“The customer service agents at tour radar were very friendly, professional and courteous. We had to make a change in our travel plans which was very stressful to us. However, tour radar agents were very helpful through the process. Kate and the other agents were wonderful!”

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Posted 6 years ago

“the booking procedure was easy, and I like the filters you can apply to the search so that you get the correct lenght of the tours”

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Posted 6 years ago

“I was able to do a search for a tour of Sicily and there was information on the available dates, prices, itinerary and other things I wanted to know.”

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Posted 6 years ago

“Very easy to book our tour to Egypt!”

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Posted 6 years ago

“The TourRadar site is easy to use, the booking experience was great. Easy to follow instructions and great options for paying. I recommend TourRadar!”

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Posted 6 years ago

“I had a lot of questions before we booked our tour. They answered them all and were very friendly. Booking was easy and we got a confirmation within the 48 hours.”

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Posted 6 years ago

“Fast and efficient. Very good booking site.”

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Posted 6 years ago

“Found the booking application easy to follow & navigate through.”

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Posted 6 years ago

“Impressive and easy to understand. The staff also treats us well with polite answers.”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,814 reviews