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TourRadar Reviews

4.5 Rating 6,846 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,846 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
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About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
very Responsive
Helpful Report
Posted 7 years ago
Was a really good experience. Some options on the tour were not available on the webpage, e.g., single room supplement, pre/post-accommodation arrangements; however, a quick chat resolved those questions quickly. I particularly liked the ability to receive a transcript of my chat to document and remind me of what was discussed. I travel a lot and will return.
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Posted 7 years ago
Great range of tours (budget and duration). Easy to find then book. I was then handed over to the local operator.
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Posted 7 years ago
Very simple and efficient
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Posted 7 years ago
I have been very happy with all the people I have dealt with at TourRadar, they have been so very helpful and did not give up in trying to get me booked into the tour I wanted which they succeeded in doing. They kept me informed all the way. I cannot thank them enough.
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Posted 7 years ago
Tour Radar team helped me book my holiday to Israel. I am extremely satisfied with their friendly professional services. Romona UK
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Posted 7 years ago
Very smooth and straight forward procedure. Excellent communication with the office staff.
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Posted 7 years ago
Very easy to use
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Posted 7 years ago
The agents we dealt with were pleasant and helpful.
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Posted 7 years ago
Friendly, professional. They took the details of trip planning so I could enjoy the trip!
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Posted 7 years ago
Although not yet commenced the tour and asked to right a review, 20/6/2019 so this is prior to the tour start date of 6/7/2019. TourRadar are efficient in following up emails and advising the status of the tour, so my only complaint, so far, is far too many emails are going into my inbox. I would prefer to have one or two later closer to the start date with all relative details
Helpful Report
Posted 7 years ago
Really quick and easy to compare different tours and then book the one we wanted. Also great that they offered a discount on the tour company's price!
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Posted 7 years ago
so far everything looks good
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Posted 7 years ago
easy to use, helpful informations
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Posted 7 years ago
. IT WAS EASY TO USE YOUR WEBSITE. WHAT IS A RETURN TRAVELER. PLEASE CLARIFY.
Helpful Report
Posted 7 years ago
Hey Avtar, Thank you for your feedback and we are glad that you found our website easy to use. Returning travelers are those who have booked two or more tours with the same tour operator. Some tour operators offer returning travelers loyalty pricing to thank the traveler for coming back and booking another amazing tour with them. Thank you again for your feedback and we are sure that you will have an amazing time while on tour! Best regards, The TourRadar Team
Posted 7 years ago
I hate being forced to write something for reviews. The site is fine but they should get rid of this section.
Helpful Report
Posted 7 years ago
Hello there, Thank you very much for taking the time to leave a review. We understand that being forced to add a comment to a review can a bit more time. However, feedback is something that is very important to us as it continues to help us improve. By making sure travelers leave comments on their reviews ensures that we receive the most detailed feedback possible. We have no doubt you’ll have a great time on your tour, and remember if there is anything we here at TourRadar can help you with, we are available by email, phone and online chat 24/7. Best regards, The TourRadar Team
Posted 7 years ago
Booking was surprisingly easy. I was able to message back and forth with the tour company any questions I had. Their answers were very prompt and satisfying. I'd use TourRadar again, no question about it.
Helpful Report
Posted 7 years ago
Well, We booked on tour for July 9 back in Feb/March 2019, Two days ago (June 16), I got a message that it was cancelled. I was stressed. However, They did get me on another tour 7/13. I had to rearrange all of my other vacation plans, but in the end, it all worked out. They were very helpful and we are looking forward to our tour in just a few weeks.
Helpful Report
Posted 7 years ago
Badly planned tour with minimum tour of the cities. Day 1 in Valencia - 2 hours of Valencia is simply not enough Day 1 Barcelona - Driven to madrid in the evening and left at the hotel Day 2 Barcelona - Only shown around Barcelona in the morning for 3 hours but barely stopped at the majority of landmarks to see. Not taken anywhere near La Sagrada. Day 3 - Barcelona to Zaragoza - Zaragoza is very nice. 1 hour is not enough in Zaragoza This tour is a ENGLISH SPEAKING TOUR and all of the hosts spoke Spanish 90% of the time.
Helpful Report
Posted 7 years ago
Hello there, We’ve noticed that you have submitted a review on the tour page as well, which we highly appreciate as it helps other travellers understand what to expect on tour. We can agree that this tour is fast-paced based on the itinerary and regret to hear it didn’t suit your preference but we have many tours that are at a more enjoyable pace. Please don’t hesitate to contact one of our Travel Experts for travel recommendations that appeal to your needs. While a small portion of our tour and cruise operator partners in Europe offer multi-lingual tours, all tours and cruise, as a minimum requirement, offer English commentary and a guide who can assist you in English. We'll be in touch to understand more about your feedback regarding your tour experience in order to relay your feedback to the operator. Kind Regards, The TourRadar Team
Posted 7 years ago
Hi, First time booking a tour here. I booked a tour for 8 days in Iceland. The tour company came back confirming that I booked a 6 day tour, but clarified later on exactly what it was and how it would work out. Everyonewas quick to come back and I had it resolved within a two or three days, so pretty good?
Helpful Report
Posted 7 years ago
Hi there, Thanks for taking the time to provide your feedback. After taking a look at your booking, we can confirm that you have booked an 8-day tour to Iceland. As per the itinerary, the first and last day of the tour includes free time for travellers to explore on their own before taking off for their adventure around Iceland. As there are no scheduled actives for the first and last day of the tour, the operator has issued final documents only showing the scheduled actives for your tour, however, you will still have accommodation included for all 7 nights. The operator will also be happy to provide any suggestions on how to spend your free time. We hope this helps to clarify any confusion here. Thanks again for your feedback and we will be in touch for further feedback. Kind regards, The TourRadar Team
Posted 7 years ago
TourRadar is rated 4.5 based on 6,846 reviews