TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

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4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Bought a minivan trip and I need to get my voucher released....tried calling number listed on website. Got recording that wasn't as professional as I expected . Left 2 messages and so far no call back .”

Helpful Report

Posted 10 years ago

Hi Marjorie, we're sorry to hear your experience has not been top notch. Our customer support team is chasing your tour operator, Bamba Experience, now so they release your vouchers following the weekend break. Our team is on hand 24/7 to answer any calls and will be in touch shortly to ensure you are 100% satisfied and have all the documents you need.

Posted 10 years ago

“Asked a few questions and they wrote back really quickly with the answers. Very efficient service”

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Posted 10 years ago

“The entire process was very easy. I found a tour that worked for my time frame and budget, got a couple friends to join me and presto. I called a couple times to ask my questions and get some clarification. Each time the staff was knowledgable, friendly and prompt. It was easy to save money with the promo codes and now I have travel credits which I intend on using. Very pleased over all and excited to see how the tour stands up.”

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Posted 10 years ago

Thanks for the lovely feedback Madison, we look forward to helping you use those travel credits to enjoy your next adventure!

Posted 10 years ago

“Thoughtful ! Resourceful ! Passionate & proactive staff members.. due to time zone complications .. Me and my girlfriend missed the 5 pm (Eastern) deadline.. the tour guide went above and beyond to individualize an extension to book the trip which turned sad faces into million dollar smiles.. Impeccable service. Part one”

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Posted 10 years ago

“good web site very helpful consultants”

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Posted 10 years ago

“I thought it is a good service.”

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Posted 10 years ago

“n/a”

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Posted 10 years ago

“Booking process was really quick and easy. An agent contacted me straight away to help complete the booking & confirmed it pretty much there and then. Would definitely recommend.”

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Posted 10 years ago

Thanks so much for the kind words, it was a pleasure to help!

Posted 10 years ago

“Tourradar is easy to use and it's simple to find the specific trip you're after. The chat option is perfect for when you need help! Would definitely recommend, great service and great prices :)”

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Posted 10 years ago

“I actually had a difficult situation with one of the tour companies that uses TourRadar as their marketing platform. I found it confusing working with 3 different companies. But once TourRadar got directly involved the situation improved and was solved. TourRadar agent was very patient and understanding, gave me a better understanding of the situation, and they intervened with the other company on my behalf to straighten out the misunderstanding. Thank you TourRadar.”

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Posted 10 years ago

“Awesome - held my spot for 48 hours whilst I made arrangements and responded to my questions very quickly. Was able to book quickly with no complications :)”

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Posted 10 years ago

“The people who helped me at customer service where so friendly! I messed up and accidentally booked the wrong tour and they were great about switching the tour date so I was on the right one. Very helpful, thanks!”

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Posted 10 years ago

“Thank you Tour Radar for the very smooth transaction to our Expat Tour Europe Escape! Your Customer service are excellent! Thank you for your immediate response to all our inquires. And one of the best part is the discount you gave to us! Hope to use your services in our future tour!”

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Posted 10 years ago

“very good”

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Posted 10 years ago

“Great deals, every trip all in one place. Easy booking process”

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Posted 10 years ago

“Thank you for getting us onto our tour,kinda Irish Luck :-)”

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Posted 10 years ago

“All my questions were answered on line or by a travel representative.”

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Posted 10 years ago

TourRadar is rated 4.5 based on 6,877 reviews