TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,846 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,846 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Easy booking, great options.”

Helpful Report

Posted 7 years ago

“I had a very pleasant and informative interaction with several members of the TR staff. They responded to al of my questions and kept me informed each step of the way.”

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Posted 7 years ago

“Your website was easy to use and the trip overviews are really detailed! The questions I had were answered very quickly! Thank you!”

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Posted 7 years ago

“Great tour! Our guide, Mahjoub, was extremely professional, very knowledgeable about the sites we visited and very polite and patient with us. Our driver was also excellent, very careful and polite. Overall, good hotels and good meals.”

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Posted 7 years ago

“Very easy process to book. They will inform you if you are out of their recommended age group (which i was). I was given option to change tour. The company also answered very quickly any questions i had prior to my booking.”

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Posted 7 years ago

“Only problem is there should be pickup from hotel”

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Posted 7 years ago

Hi there, Thank you for your feedback! We have had a look at your booking and can see that you were provided with the name of the starting hotel where all passengers will need to go to be picked up for the tour. Whilst this location is subject to change, you will be advised of the official starting hotel in your final documents, which will get sent to you approximately 3 weeks before departure. We hope that helps! Please do not hesitate to reach us via phone or live chat if you have any questions. Kind regards, The TourRadar Team

Posted 7 years ago

“Making the booking for our tour on line was easy and straight forward.”

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Posted 7 years ago

“it was very good services,thanks .”

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Posted 7 years ago

“Very satisfied with the service.”

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Posted 7 years ago

“I was having trouble my end of the attempts to schedule. Got it scheduled and then wrong date was sent. I don't know whose fault it was but easily corrected. Thank you all for offering such a great tour.”

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Posted 7 years ago

“Thank you, everything is good. I hope that the tour will be successful. Yury”

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Posted 7 years ago

“This site was extremely easy to use. I had a question about a tour, and the help desk was very courtesy and knowledgeable”

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Posted 7 years ago

“yes, booking was very easy. i exchanged a few emails with questions i had, they responded very quickly. can't wait for the trip!”

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Posted 7 years ago

“Easy to book. Service agent answer the queries promptly.”

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Posted 7 years ago

“Great web site for local tours. Easy to navigate and a variety of choices. Thanks.”

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Posted 7 years ago

“everything was excellent so far except one thing that is the reason than I checked good instead very good. I mentioned this point in my account. I found a tour with a certain and the only available date on the website and select it. surprisingly after putting the travellers' information on the form and making the payment, I found the tour was booked for another date which was not available before at all. It was very disappointing since it could change all other parts of the itineraries. Honestly, this is not acceptable. Fortunately, your agent and tour operator could switch the date. The bright side was the quick response on your website. It was amazing”

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Posted 7 years ago

Hello Mohammad, Thank you for your feedback, you’ve booked a great tour! We can see that there seemed to have been an issue regarding the departure date once you made the booking. We have partnered with our tech team to find the cause and to take any necessary action. We can assure you that once a booking is made, TourRadar nor the tour operator will ever change the departure date without your consent. However, we are glad that both the tour operator and a TourRadar agent quickly responded to your inquiry and were able to get you booked on the correct departure date! If you need any further assistance, our Customer Support team is available 24/7 via phone, email and live chat! Thank you again for your feedback and we are sure that you will have an amazing time while on tour! Best regards, The TourRadar Team

Posted 7 years ago

“quick reply! the website is very easy to use. keeping up the good word!”

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Posted 7 years ago

“As this is my first time to know about your group tour from website, and I may not be able to attend, as the company booked me on the wrong day which I could not make it to Vancouver from Calgary. It is really difficult to comment on your program without experience of joining. I don't know if you can add one more person for me to go for the tour from 25th to 28th (I was told that group is full, but can't you add one more person?) That would give me more time to make arrangement to go to Vancouver”

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Posted 7 years ago

Hello Beryl, Thank you for your feedback. We are sorry to hear that the airline has booked you on flights for the wrong dates. We hope that you are able to partner with the airline company and get this sorted so that you can join the tour. We can see that the tour operator has been in touch with you directly and it would seem that changing to the departure date to June 25th is not possible as the departure date is fully booked. We have no control over making spaces available as this is only something that can only be done by the tour operator directly. If you have any further questions or inquiries, our Customer Support team is available 24/7 via phone, email and live chat to futher assist you. Best Regards, The TourRadar Team

Posted 7 years ago

“TourRadar is very communicative about the booking process. They let me know about the status of my reservation at every step of the way, which was very nice.”

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Posted 7 years ago

“Easy to use, quick and efficient. Comprehensive documentation.”

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Posted 7 years ago

TourRadar is rated 4.5 based on 6,846 reviews