TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great selection of packages. Easy selection process. Good discount.”

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Posted 6 years ago

“Website much easier to use and find things, compared to many others. Cat from customer service was amazing.”

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Posted 6 years ago

“Very easy to do. Great information on the website made choosing our trip easier.”

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Posted 6 years ago

“Easy and with a great communication with the tour manager.”

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Posted 6 years ago

“Many tours to choose from and easy to do so. I love that you get the best price and earn travel credits and that there is always someone online to help with any queries about the booking.”

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Posted 6 years ago

“I received good help”

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Posted 6 years ago

“The operation seemed very slick, embracing all stages from my initial enquiry ,through the booking process and including the swift response to a'message ' from me that put my mind at rest.”

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Posted 6 years ago

“There was a really good variety of tours even though we are going in October Website is very easy to use and the company replied in an excellent time frame So far I’m very happy with my decision to use TourRadar”

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Posted 6 years ago

“Brilliant customer service. Tourader emailed the safari company with my enquires before booking. Got a reply straight back. Very happy.”

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Posted 6 years ago

“Quick and easy booking experience”

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Posted 6 years ago

“I found Tour Radar by googling Northern Scotland tours. Its site came up and I'm happy it did. I did a lot of research, contacting Tour Radar a couple times and a tour company directly. Responses from Tour Radar were always clear and quick. I'll definitely use Tpur Radar for future trips .”

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Posted 6 years ago

“Have found the site easy to useand the response time excellent. Have recommended to friends and family.”

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Posted 6 years ago

“TourRadar brings all the best tours together making it easier to compare them then choose the one that suits your needs best.”

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Posted 6 years ago

“Great. Quick and easy and lots of information re status of booking.”

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Posted 6 years ago

“I liked the format, especially on iPad.”

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Posted 6 years ago

“I love the filters and being able to filter by must see cities, age, and time frame.”

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Posted 6 years ago

“The booking at Tour Radar is fast and convenient . The live chat is very helpful.”

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Posted 6 years ago

Hey Chai, Thank you very much for taking the time to leave a review. After taking a look at your booking, we can see that the tour operator has provided you with an “Early Bird Payment” discount. This discount is valid when you pay for your tour in full by a certain date determined by the operator. This is why the final payment date is due before it normally would be. However, you can always choose to have the “Early Bird Payment” discount removed and have the final payment date pushed back. We do apologize for our delayed response to your email, as we are experiencing a large number of email inquiries at this time. Response times are something that is very important to us here at TourRadar and we constantly continue to improve these times. If you ever need to reach us instantly, our Customer Support team is available by phone and online chat 24/7. We are glad to hear that you have booked another amazing tour with us. There is no doubt that you will have another wonderful time while on this tour. Kind Regards, The TourRadar Team

Posted 6 years ago

“Wide range of choices, clearly presented. The filtering system was very helpful and well designed.”

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Posted 6 years ago

“Easy booking, great options.”

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Posted 6 years ago

“I had a very pleasant and informative interaction with several members of the TR staff. They responded to al of my questions and kept me informed each step of the way.”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,755 reviews