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TourRadar Reviews

4.5 Rating 6,847 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,847 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
We were able to get a tour that fitted our schedule.
Helpful Report
Posted 8 years ago
Very efficient great service responds to requests in good time
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Posted 8 years ago
Easy to navigate the website. Any question asked, support services responded very quicly, thorough explaiation and helped with more options helped planning the whole iceland trip.
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Posted 8 years ago
excellent service, have good communication and conversations with your tour consultants
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Posted 8 years ago
So far each time I have called the travel consultants have been helpful.
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Posted 8 years ago
Good web site and quick feedback when requesting information. Also a good range if tours to choose from. Radartours saves on the hard work of searching for a tours.
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Posted 8 years ago
TourRadar offering is easy and convenient to use. The web-pages are visually well done and with relevant filters you can easily find the content you are interested in. The pages are also technically almost perfect nevertheless there is still the same technical error which I reported one year ago e.g. you cannot update your personal information with edge-browser; Again I had to switch to chrome to make it happen :-)
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Posted 8 years ago
I am so pleased that I found Tourradar; they had a large selection of tours to choose from at various price points. It was great to be able to see other people’s comments and ratings of tours they had taken. The website was also very easy to navigate and being able to message the tour operator was helpful. The tour operator I chose was very courteous and answered all my questions promptly. They were also helpful in choosing additional hotels that I needed to book. I would definitely suggest to others to use Tourradar.
Helpful Report
Posted 8 years ago
My first email to follow up on the booking took 12 days to get a reply. I'm again chasing to get a response on how I can finalise my payment. It's quite annoying that your colleagues do reach out when I've not yet made the booking - but once booking is made, you don't continue contacting me anymore.
Helpful Report
Posted 8 years ago
Hi there, Thank you for taking the time to provide us with your booking experience feedback. Our customer support team is available 24/7 by phone and live chat to assist with travellers immediate questions. For all other questions, we encourage travellers to post enquires directly to their booking page as we strive to respond to customers within 24-48 hours, which is the turnaround time provided on your enquiry. We can see that our team has reached out to advise how best to update your banking information, ahead of your final payment. We hope you have a wonderful time on your upcoming holiday and if you have any further questions before you go, please let us know. Cheers, The TourRadar Team
Posted 8 years ago
I have booked a tour with Your Radar which I did at the last minute and have so far had great support with an easy to access website. I will report back after the tour with my tour review.
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Posted 8 years ago
Very happy with the help from Piotr. He answered all my questions quickly & find the right fit for a tour for me.
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Posted 8 years ago
I found TourRadar website extremely easy to navigate, whenever I had an inquiry they replied very promptly in really good detail with suggestions. An excellent travel company, one who I can't fault.
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Posted 8 years ago
Online staff were generally helpful & the discounted price was good.
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Posted 8 years ago
It gives you a great overview on the different trip options and always quick replies to questions.
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Posted 8 years ago
Heaps of easy to find information.
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Posted 8 years ago
The variety of tours is great. But I had a problem when booking which had to be sorted over the phone instead of it being easy on the website.
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Posted 8 years ago
The representatves were so pleasant and answered all our questions about the tour we booked.
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Posted 8 years ago
Very responsive
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Posted 8 years ago
Great variety of tours to suit all pockets
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Posted 8 years ago
Super easy!
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Posted 8 years ago
TourRadar is rated 4.5 based on 6,847 reviews