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TourRadar Reviews

4.5 Rating 6,847 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,847 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
Pleased to find that my booking is now confirmed and we’re set to go after a small hiccup. Attended to immediately.
Helpful Report
Posted 8 years ago
Great options, very easy to navigate and use the website!
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Posted 8 years ago
quick response to both questions before booking my tour, as well as provision of all related tour docs. I booked within a week of departure and the online response has been great.looking fwd to see what my experience is like, next saturday
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Posted 8 years ago
Hi Mayke, Thank you for your positive review. We are happy to see that you were able to be confirmed on this great trip to Egypt, especially when it was approaching so soon. Glad you enjoyed your booking experience with TourRadar and we can't wait to work with you again. Happy Travels! Cheers, The TourRadar Team
Posted 8 years ago
The reps I spoke to on the phone were polite, enthusiastic and very helpful. I went on a trip to Cuba last year and it was well run with a fantastic tour guide and a wonderful driver.
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Posted 8 years ago
TourRadar rapidly answered my pre-booking questions which really made me feel comfortable working with them.
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Posted 8 years ago
Informative and easy to use!
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Posted 8 years ago
Great variety of choices of tours available; almost too many, and fact that you could see what spaces were available for each tour.
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Posted 8 years ago
Website was clear. Prices were in Canadian dollars. Good write up about the river boats. My only issue was that 2019 dates were posted late, so some of the May 2019 ships had only a few spots by the time they were listed on the website. I got the last spot for May 2019 on my river cruise.
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Posted 8 years ago
Easy to use, great selection of tours, and great personal service.
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Posted 8 years ago
It has given to me all the information required in a short time
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Posted 8 years ago
I was charged international transaction fees by my credit card despite the entire tour being charged in my local currency. Tour radar was great, they refunded me the fees.
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Posted 8 years ago
The site is easy to go through, enough information about the offers, prompt response from the operator; I would advise to make easier the contact by email, in the meaning of showing the conversations in the emails, not only from the website, as it is now.(maybe I am wrong, but for at least 15 mins I am looking in my emails to find my last conversation regarding the booking of accommodation and I do not find it in this way and I need to enter the website for this)
Helpful Report
Posted 8 years ago
Hi Lilli, Thank you for your feedback, we really appreciate it. When travellers book through TourRadar they have the option to contact the tour operators directly through their confirmed booking page. Any messages sent from yourself or the tour operator will initiate an email notification. This way our travellers have the option to either reply from the email, or sign into their TourRadar account and reply to the tour operator. Also on all emails, you have the option to click 'View Conversation' and this will direct you back to your booking page. If there is anything else we can do to help out before your trip, just let us know. We hope you have a wonderful upcoming holiday in Scotland. Happy Travels! Cheers, The TourRadar Team
Posted 8 years ago
Helpful and responsive team members made the booking process easier. TourRadar staff answered all my questions to the best of their ability and within reason. Would book with them again
Helpful Report
Posted 8 years ago
good communications, quite accomodating, and an interesting tour outline
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Posted 8 years ago
Seen so far very easy to get information and excellent online communication, We expect the tour operator and the tour to be as good.
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Posted 8 years ago
Prompt response to my queries, easy to use site.
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Posted 8 years ago
Supplied all the info I needed to make a choice of tour. Easy to navigate
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Posted 8 years ago
Booking our tour was quick and simple. All our questions were answered.
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Posted 8 years ago
The tour company made it very easy for me to get answers to all my questions and to hook me up with the tour china part which I have communicated many times with. Very impressed with both companies.
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Posted 8 years ago
When our chosen tour date was full other dates were suggested. The staff was patient in guiding us with regards to our many questions related to dietary needs and other information related to the trip. The staff was friendly and respectful on every phone call.
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Posted 8 years ago
TourRadar is rated 4.5 based on 6,847 reviews