TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“QUICK AND CLEAR RESPONSE, TELEPHONE CALLS FOR CONFIRMATION OF FINALCIAL TRANSCATIONS”

Helpful Report

Posted 7 years ago

“It was really easy to find the available tours, all the information was clear and, when I decided to contact the them via chat to ask a question, they were fast and lovely! :)”

Helpful Report

Posted 7 years ago

“TourRadar went out of there way( Jesse ) to find a European River cruise that both included our desired destinations and fit our budget. All questions were answered promptly and in detail. I would definitely recommend TourRadar as a 5 star travel organizer.”

Helpful Report

Posted 7 years ago

Hi Gary, Thank you for your great feedback, we really appreciate it. We are very happy to see that our Cruise Specialist continue to go above and beyond to ensure your match to the right cruise. When you book a tour or refer a friend to TourRadar, you earn travel credits that can be applied to any future trip you book through us. We look forward to assisting you again with your next travel plans. Have a wonderful time cruising the Rhine River this summer. Cheers, The TourRadar Team

Posted 7 years ago

“good website to view the options”

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Posted 7 years ago

Hi there! Thanks for your feedback! We're glad our site gave you the opportunity to view all of your options before booking your perfect trip to Greece! Happy Travels! The TourRadar Team

Posted 7 years ago

“The system was easy to use. Great prices. Good to have reviews before book.”

Helpful Report

Posted 7 years ago

“I have travelled a lot over the last ten years and joined several organized tours. This is the absolute best, easiest and most efficient service I have ever come across. Its been so easy and well organized to achieve the booking and book the tour I want to be part of. I am very confident that this is going to be an amazing experience. Thank you TourRadar”

Helpful Report

Posted 7 years ago

Hi Sandra, Thank you for taking the time to provide your positive feedback about your booking experience with TourRadar. When booking through tourradar.com you will have to choose from over 20,000+ tours. The filters on our site give you the ability to narrow down your search options and help you find the right tour for your travel plans. We are sure you will have a memorable time exploring Vietnam with Vietnam Adventure Tours this fall. Please let us know if there is anything else I can help with before you leave. Happy Travels! The TourRadar team

Posted 7 years ago

“excellent response”

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Posted 7 years ago

“Excellent, timely, personal service”

Helpful Report

Posted 7 years ago

“I `phoned TourRadar twice and found the operators (surprisingly!) very helpful. TourRadar seems to have good systems in place so I`m looking forward to our trip with come confidence. Don and Justine Pilgrim”

Helpful Report

Posted 7 years ago

“Easy to follow. Constant feed back on the booking”

Helpful Report

Posted 7 years ago

“Staff were helpful and booking on-line was very straight forward.”

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Posted 7 years ago

“Easy to use and problems rectified immediately”

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Posted 7 years ago

Hi Janice, Thank you for the feedback, we are happy to see that our team was able to work quickly on resolving any booking issues and that you enjoyed your overall booking experience. Have a great upcoming trip to Europe and please let us know if you have any other questions before you leave. Cheers, The TourRadar Team

Posted 7 years ago

“Lots of available tours to choose from for my trip to Ireland in May 2018. Site was easy to use and provide lots of useful tips. It is always motivational to receive their news on travel.”

Helpful Report

Posted 7 years ago

Hi Tiffany, Thank you so much for your lovely feedback. We are happy to see that you enjoyed your booking experience. You booked a lovely tour to explore Ireland with Wild N Happy Tours. Our support team wants to ensure that tour is a memorable one and ensures you have a much information as possible to help you prepare for your next adventure. Have a great upcoming trip. Cheers, The TourRadar Team

Posted 7 years ago

“My calls were returned,constant contact while I was deciding weather to book my tour,unfortunately the tour cost me $1000 more than the original quote apparently because quad accomodation was booked out ,though an email was sent no one rang me to explain the price increase however the price was competitive so continued with the booking.”

Helpful Report

Posted 7 years ago

Hello Wayne, Thank you for your feedback. You've booked a trip of a lifetime to Antarctica with G Adventures! It's a shame the quad-share option was no longer available to place a hold for you, but we're glad we could hold you a triple share spot before you decided to book. We hope your our Travel Expert who called you, along with the information we sent you before booking, was useful in your decision-making process. If there is anything further we can help you with in preparation for your trip, please don't hesitate to get in touch! Happy Travels! The TourRadar Team

Posted 7 years ago

“All of the details of our trip were explained and everything went on time as planned. Thank you”

Helpful Report

Posted 7 years ago

“Easy to get questions answered”

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Posted 7 years ago

Hi there! Thank for the positive feedback. With our customer support team being available 24/7 by phone and live chat means we'll be there when you need us. We are happy to see you've enjoyed your booking experience. Enjoy your trip to South America in a few months. Cheers, The TourRadar Team

Posted 7 years ago

“An excellent amount of tour providers each offering a variety of tours meant i didn't have to search anywhere else”

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Posted 7 years ago

“I accidentally double booked and they straightened it out very quickly, efficiently and effectively. This is a very professional organization and I look forward to using their services one day soon!”

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Posted 7 years ago

“Tour Radar has been wonderful in there quick responses to all my questions regarding our up-coming tour in October 2018. I highly recommend them. Always accomodating.”

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Posted 7 years ago

“Very easy to book and you can use PayPal.”

Helpful Report

Posted 7 years ago

TourRadar is rated 4.5 based on 6,811 reviews