TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“I love that TourRadar let’s you pay with PayPal, that is great for security reasons! Also their customer service is great, especially with chat! They take the needed time to listen to questions and concerns and provide detailed answers.”

Helpful Report

Posted 8 years ago

Hi there, Thank you for your review, it was great to chat with you on our online chat about your booking experience and trust your queries have been answered. It's of utmost importance to us that your payment on TourRadar.com is safe and secure whether you choose to use PayPal or Credit Card. We hope you have a wonderful trip to Ireland and thanks for choosing TourRadar! Happy Travels, The TourRadar Team

Posted 8 years ago

“The lady helped was very nice.”

Helpful Report

Posted 8 years ago

“TourRadar answered all my questions and concerns quickly during my phone call.”

Helpful Report

Posted 8 years ago

“Great prices and exceptional customer service”

Helpful Report

Posted 8 years ago

“The person I spoke to was very helpful.”

Helpful Report

Posted 8 years ago

“I was extremely happy with this trip, the guide guys (Shiva in Delhi, Saurabh in Agra, Salim in Fatehpur Sikri, Satish in Jaipur were very professional, respectful, organized and knowledgeable. They make this trip sensational, but nothing would have been possible without the driver, who did a spectacular job. He made us feel like stars, comfortable and secure, he went the extra mile to make sure we achieve our goal. Congrats to TourRadar for hiring an amazing team.”

Helpful Report

Posted 8 years ago

Hi Oscar, Thank you so much for your wonderful feedback we are thrilled to see you had a wonderful time in India with Swastik India Journeys. We have shared your feedback with them as we are sure that will be happy to learn how impressed you are with the service you received. We look forward to assisting you on your next adventure. Cheers, The TourRadar Team

Posted 8 years ago

“We contacted TourRadar to book trip to Iceland. Online chat was very helpful, all questions were answered to our full satisfaction. All communications were very efficient and quick.”

Helpful Report

Posted 8 years ago

Hi Olga, Thanks for sharing your positive booking experience with TourRadar. They don't call us booking experts for nothing. Our Customer Support team is available 24/7 by phone and live chat and are always willing to go the extra mile to assist our travellers. We hope you have a wonderful time exploring Iceland this summer with Arctic Adventures. If there's anything we can help with before you go, just let us know. Cheers, The TourRadar Team

Posted 8 years ago

“very prompt in answering my questions”

Helpful Report

Posted 8 years ago

“Great coordination; friendly and very helpful staff and responds to queries promptly.”

Helpful Report

Posted 8 years ago

“Easy to use website. Prompt responses”

Helpful Report

Posted 8 years ago

“Had to call customer service with a question. The customer service representative was very helpful.”

Helpful Report

Posted 8 years ago

“Very easy to use, and informative!”

Helpful Report

Posted 8 years ago

“Online booking made very easy. Also, my tour director was very helpful in explaining all the questions I had. Thanks TourRadar..”

Helpful Report

Posted 8 years ago

“I can search tours throughout the world and can see options from many tour operators which help me to take a good decision. Thus I booked many tours from Tour Radar so far.”

Helpful Report

Posted 8 years ago

“so far so good, will let you know more once I have actually made the trip”

Helpful Report

Posted 8 years ago

Hello Ellie! Thanks for your positive TourRadar review! We're glad you've had a positive experience booking your trip! You've booked a wonderful trip with premium tour operator, Globus and we look forward to reading your tour review after your trip! Happy Travels, The TourRadar Team

Posted 8 years ago

“Very knowledgeable agent. Was able to answer all my questions.”

Helpful Report

Posted 8 years ago

“A great choice of holidays and an easy booking system.”

Helpful Report

Posted 8 years ago

“I’m struggling to give a good review here as I have asked on three occasions regarding the optional extras on the tour and some other queries I have with this tour. I have received zero response regarding any of my enquiries, and the only thing that has gone through is the automated charging of my credit card to confirm booking this tour. Some human interaction would be appreciated rather than just automated computer responses, and to actually respond to my queries. Not a pleasant feeling wondering if I shall be left in the dark regarding all arrangements and progress with this tour. Bit unnerving really that money taken but no follow up from TourRadar! Regards. Hazel”

Helpful Report

Posted 8 years ago

Hello Hazel, We can certainly see that the tour operator of your confirmed tour, has failed to address your questions. We apologise on their behalf. We responded to your messages yesterday, however, the tour operator's office was unfortunately closed as it was Sunday. We will be following up with them today in order to promote a speedy response to your additional service requests. We assure you, you've booked a fantastic tour and the TourRadar support team is available to you 24/7 by phone or online chat in order to assist you with any concerns or queries. Thank you for your feedback, Hazel. We look forward to providing you a better experience moving forward, in conjunction with your tour operator. Kind Regards, The TourRadar Team

Posted 8 years ago

“Very good customer service”

Helpful Report

Posted 8 years ago

“Easy and efficient communication.”

Helpful Report

Posted 8 years ago

TourRadar is rated 4.5 based on 6,877 reviews