TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,749 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,749 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The booking was easy. The hardest part was selecting which tour to take! Very excited to see how the tour goes.”

Helpful Report

Posted 6 years ago

“Its easy to book my tour with TourRadar which also very efficient.”

Helpful Report

Posted 6 years ago

“Booking was very easy, site is user friendly. What was weird was that at any time upon clicking on the availability of a particular tour, the available place is never changing. Even after my booking it showed that the there was still 10 places available. Secondly web says 18 to 70 years old were using your facility but I was sent a email to say mostly the trip was popular among youths. I felt I was misled. Since I was depending on this trip I did not look out for another. Hopefully it will not be too noisy and boisterous group, especially a good night sleep is important.”

Helpful Report

Posted 6 years ago

Hello Apamah, Thank you for your feedback, you’ve booked a wonderful tour! We can see on the tour you booked, that the availability is still 10+ meaning there are more than 10 places still available in the tour group (which has a maximum of 50 for your specific tour). That’s perhaps why you didn’t see the availability change after booking. Some of the other dates for your tour are showing less than 10 where the number of remaining places is more specific. The tour you have booked is indeed, open to travellers between 18 and 70 years old, which means you’ll be travelling with a broad range of travellers. It’s perhaps popular for youth travellers as the accommodation, as shown on the tour page is in multi-share dorm rooms and the price is very affordable! Having said that, we have many positive tour reviews for this tour from past travellers who would not consider themselves in the youth traveller category! We wish you a wonderful time on your tour and look forward to reading your tour review! Happy Travels, The TourRadar Team

Posted 6 years ago

“Hi TourRader Was the website easy to use? YES Was the selection of tour operators and their tours to your satisfaction? YES Would you recommend TourRadar to your family/friends? I THINK I WILL DO THAT, HOWEVER I AM VERY NEW WITH YOUR PROCESSES, WHICK LOOK GOOD. Thank you Debu Dr Debu Mukerji”

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Posted 6 years ago

“Mark Marignac is a marvellous Tour Director. Well planned and great story teller. The overall experienced was great where I have some 'me time' some days to relax and chill. Smal and friendly group. Love it!”

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Posted 6 years ago

“I feel everything was fine.”

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Posted 6 years ago

“We are still waiting for your confirmation for Nov. 2.2019 so that we can book our flights which is getting expensive every day. Rathin Ghose”

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Posted 6 years ago

“Booking process went well. Hoping to enjoy the tour too.”

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Posted 6 years ago

“Good system for booking. Very well explained.”

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Posted 6 years ago

“Easy and responsive to our questions.”

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Posted 6 years ago

“Good experience. Quick response. I liked our tour and we had an amazing time.”

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Posted 6 years ago

“It was an excellent communication to ask & get a reply so quickly”

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Posted 6 years ago

“Good choice of trips, a wide range of prices.”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“I like the options of tours and companies that the TourRadar experience gives me, and the ability to ask questions and be answered by the operators, This is only the second trip I've booked using them, but on the success of the first, and the reviews whilst looking at options for the second... I'm happy.”

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Posted 6 years ago

“I was looking for a tour to Switzerland and TourRadar popped up. It was extremely helpful because it had a listing of all trips involving Switzerland from a number of different companies, allowing me a very easy way to check a number of options in one place. I would definitely utilize this platform in the future when searching a group tour.”

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Posted 6 years ago

“Finn was very special and accommodating”

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Posted 6 years ago

“TourRadar is very responsive when booking, however the follow up is very slow. They seem very responsive when money is involved, but less responsive to general inquiries.”

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Posted 6 years ago

Hey there, Thank you for taking a moment to submit your review. Response times are very important to us and something we are always aiming to improve. That being said, please don’t hesitate to reach out to us again if you have any additional questions. We are available 24/7 and just a phone call or live chat away. Best Regards, The TourRadar Team

Posted 6 years ago

“Prompt response to queries about trip. Easy to make booking, now looking forward to quality tour.”

Helpful Report

Posted 6 years ago

“Easy to use, about a 7 out of 10, Confusing information on some pages, We will do an in-depth review when we return.”

Helpful Report

Posted 6 years ago

TourRadar is rated 4.5 based on 6,749 reviews