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TourRadar Reviews

4.5 Rating 6,811 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,811 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
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Anonymous
Anonymous  // 01/01/2019
Definitely would recommend! All the information about the tours is really accessible.
Helpful Report
Posted 7 years ago
Very easy to book a tour.
Helpful Report
Posted 7 years ago
The customer service agents at TourRadar were more than happy to answer my questions & make suggestions about my tour. Will definitely book w them again!
Helpful Report
Posted 7 years ago
I had the holiday of a life time in Sri Lanka through Tour Radar. They organised a great tour with a company based locally - Explore Travel PVT. The communication with Tour Radar was a little slow, but that was due to the time difference. They resolved all initial queries and everything went well.
Helpful Report
Posted 7 years ago
Whenever I had a question I got a very quick and helpful response.
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Posted 7 years ago
The website was very easy to use. I had to call a representative 2 times. The hold time was minimal and the reps were very friendly. So far I’m very happy with Tourradar.
Helpful Report
Posted 7 years ago
It was ok with booking , however I sent message and asked how and when I will be contacted for my airport Windhoek pick up ? Can you suggest ?
Helpful Report
Posted 7 years ago
Hi there, We're glad to hear you successfully booked your tour on tourradar.com. We have tried reaching out regarding your enquiry by have not received a response. We'll continue trying to contact you directly as we have also not received any enquiry from you of this nature. We look forward to assisting you to prepare for your trip! The TourRadar Team
Posted 7 years ago
So far we have only booked our trip, lets hope its as wonderful as it sounds.
Helpful Report
Posted 7 years ago
The website was very easy to use and I especially liked the Live Chat feature where I got instant answers to my questions.
Helpful Report
Posted 7 years ago
Very clear on what I needed to do and how my interaction with the tour operator would proceed. And I liked the 5% discount too.
Helpful Report
Posted 7 years ago
Ms.Rachel one of your agent help me so much to book the 'Best Eastern Europe 11 days tour' from July31- August 10,2019 Now were all confirmed. Thank you so much..
Helpful Report
Posted 7 years ago
Booked a Trafalgar Tour through TourRadar but unfortunately 5 weeks from Departure, Trafalgar cancelled our tour. The TourRadar team were extremely helpful in reorganising a different tour to fit in with our locked in flights/accommodation that were made after confirmation of the Trafalgar tour. Can't fault TourRadar on their friendly team, helpfulness and there approach to us.
Helpful Report
Posted 7 years ago
It was great
Helpful Report
Posted 7 years ago
Tour Radar answered my questions right away
Helpful Report
Posted 7 years ago
Very good communication and advice. Appreciated the efficiency and explanation from the customer service.
Helpful Report
Posted 7 years ago
Was very disappointed after booking the tour only to be notified by tour that I had to pay more. Jeesh. What's the point of using your service if I don't get the price quoted.
Helpful Report
Posted 7 years ago
Hello there, We're sorry to hear of the experience you've had in making your booking. We want to make sure that you can trust the information you see on our website so we'll be in touch with both you and the operator to make this right. We hope you're having a great time on your trip and look forward to speaking with you once you're back from your travels. Kind Regards, The TourRadar Team
Posted 7 years ago
The website was very easy and clear to use.
Helpful Report
Posted 7 years ago
Quick response on the live chat and ease to look for tours
Helpful Report
Posted 7 years ago
The staff at Tour Radar were great. Very helpful and prompt with replies and updates. The website is very easy to navigate and I was very impressed with all the choices. I will definitely use them again.
Helpful Report
Posted 7 years ago
Very efficient and knowledgeable staff, Was quick and complete. We knew what we wanted and the info and reservation was made quickly and efficiently.
Helpful Report
Posted 7 years ago
TourRadar is rated 4.5 based on 6,811 reviews