TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“The website was easy to navigate. They did a good job of telling what to expect on each day of the tour. We can't wait to go on this Italian tour. Of course, the real test will be how well the tour goes, including the guide, hotels, included meals, etc.”

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Posted 7 years ago

“lots of tour options, anywhere in the world”

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Posted 7 years ago

“TourRadar made all my traveling plans smooth. The Operators answered all my questions right away. I highly recommend TourRadar to anyone looks to book a trip.”

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Posted 7 years ago

Hi Zakiya, Thank you for your positive review! Our team of travel experts is available 24/7 to assist our global clientele when they need us. When booking through TourRadar we making booking tours easy by offering over 20,000+ trips for you to filter through. We are happy you enjoyed working with us and hope you have a great upcoming trip to explore Mont Blanc with G Adventures. Happy Travels! Cheers, The TourRadar Team

Posted 7 years ago

“haven't been on stour yet”

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Posted 7 years ago

“Excellent service!Thanks for your work.”

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Posted 7 years ago

“- great selection of tours - great customer service (24/24 and fast)”

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Posted 7 years ago

“TourRadar has an excellent and easy to use website. They broker for a large number of the available tour companies but with the application of the provided filters you can easily narrow your search down to those that will work into you travel plans. There are quick links to review each tour in more detail. The reserving or booking part of their programming is also very user friendly. I also checked to see if I could book cheaper or easier by dealing directly with the tour company and I found that TourRadar prices were better!”

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Posted 7 years ago

Hi Carolyn, Thank you for your lovely feedback. We are happy to see that you've enjoyed working with TourRadar and found using our platform easy. When booking through TourRadar you will always find the best selection for the best price. Not only do we partner with hundreds of tour operators to ensure we are offering you with a wide variety of options. We also apply Member Savings to traveller booking which helps reduce the tour price by booking through us. We hope you have a wonderful upcoming holiday with CIE Tours exploring Europe in the fall. If you have any questions before you go, just let us know. Cheers, The TourRadar Team

Posted 7 years ago

“I sent some questions about my trip and was ignored completely. I am still waiting for answers.”

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Posted 7 years ago

Hey Samer, We appreciate your review and we apologize for the delay in your response. Our agents make sure to respond to all inquiries in an efficient and timely matter, but in some cases, this can be delayed when there is a higher than normal volume of inquiries. I can see your inquiry has now been answered but if you have any further questions, please don't hesitate to reach us also on our phone support line or live chat! We hope you enjoy your upcoming trip to Europe! All the best, The TourRadar Team

Posted 7 years ago

“Easy to follow itineraries, useful sorting buttons on the side, good feedback on the chat/help line”

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Posted 7 years ago

“Personnel were friendly, courteous and extremely competent. follow up was comprehensive and timely.”

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Posted 7 years ago

“Very helpful agent and saved a few dollars!”

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Posted 7 years ago

“I found your website very easy to use. When I made an enquiry your staff were very quick with a response. Your site had a good choice of tours to choose from. I would certainly recommend your company to family and friends.”

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Posted 7 years ago

“so far so good. I guess we will know when the tour begins.”

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Posted 7 years ago

“Followed up after an unpleasant surprise from the tour operator, and the customer service person explained things and rectified most of the worries.”

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Posted 7 years ago

“Returning customer. Like the way TourRadar works. Perhaps you could work on better or more filters. Was hard to see the difference between group tours with guide and self-guided tours.”

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Posted 7 years ago

Hi Andreas, Thank you for your feedback and welcome back. TourRadar offers a variety of filters and we are always looking for ways to improve how are travellers interact with our site. We do have an option currently to search for Independent tours specifically, which can help narrow down search options. We hope you have a great time in Spain and look forward to working with you again. Cheers, The TourRadar Team

Posted 7 years ago

“I am a new member of TourRadar and have to say, so far so good. It's great to compare so many tour operators in one go.”

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Posted 7 years ago

“Tour radar was very helpful in booking our trip. website is easy to navigate and use.”

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Posted 7 years ago

“They did what I asked. Simple to do”

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Posted 7 years ago

“Communication from the online help team was quick to respond”

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Posted 7 years ago

“The agent was very professional and pleasant to speak with.”

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Posted 7 years ago

TourRadar is rated 4.5 based on 6,811 reviews