TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,876 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

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4.5

Based on 6,876 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 5th November 2026

Manuel

TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Received replies very fast every time I send my requests. Replies are very clear and straight to the point.”

Helpful Report

Posted 8 years ago

“We went on a tour in Scotland, Isle of Skye. This was our first tour but it really exceeded our expectations. Great tour guide as well. Neil is a great storyteller and we loved his sense of humour.”

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Posted 8 years ago

“Website easy to use. Range of tours and tour operators to choose from. Booking and payment user-friendly. Very quick response to queries online. Will use again.”

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Posted 8 years ago

“TourRadar provided several tour choices and operators. Responses to questions and inquiries are usually within promised hour, except during busy times. I would recommend this agency to relatives and friends.”

Helpful Report

Posted 8 years ago

Hi Felicitas, Thank you for providing us with your booking experience. We are happy to see that you've enjoyed working with us. Our customer support team is available 24/7 by phone and live chat to be there whenever your questions pop up. When you book a tour or refer a friend to TourRadar, you earn travel credits that can be applied on any future trip you book through us. The credits are displayed on the tour booking page, and of course, you can combine these with any valid operator discounts too. have a great time exploring Europe this Fall. If there's anything else we can do to help out before you go, just let us know. Cheers, The TourRadar Team

Posted 8 years ago

“Very easy to navigate and find information on different tour options available to me.”

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Posted 8 years ago

“Fairly simple to use. Confusing as technical glitches meant some tours had been duplicated with slightly different names.”

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Posted 8 years ago

“Very easy to use - fast responses”

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Posted 8 years ago

“Atlas ambassadors communicated with us promptly and were personable is their replies.”

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Posted 8 years ago

“Good selection of tours and easy to book”

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Posted 8 years ago

“I booked a tour through TourRadar which was so easy to do there was a live chat was very helpful. When I called the help contact number my call was answered promptly and the information provided was very helpful. I would certainly recommend TourRadar to my family and friends!”

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Posted 8 years ago

“easy to find tour that i want,and is clear”

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Posted 8 years ago

“+ The website is very detailed. The itenary explains it perfectly. Searching for the right tour based on your requirements was also easy. - I would’ve liked to see more traveller photos, and also mention the fact that they take some time to fully confirm your booking.”

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Posted 8 years ago

“The website was super easy to negitiate and to make my online booking”

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Posted 8 years ago

“Super easy to use. Very descriptive for each tour. Can't wait to go!”

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Posted 8 years ago

“Nice rep.”

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Posted 8 years ago

“The website has limitations. We booked a trip but are still awaiting final details, a specific itinerary and hotel information. The best part of the website is the chat feature, even though it usually takes more than 24 hours to get a response.”

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Posted 8 years ago

Hello David, Thank you for your feedback. You've booked a great self-guided tour to the Greeks Islands for later this year. Your trip offers a lot of free time in each destination which is one of the benefits of independent or self-guided tours. It also includes transfers, public ferries and accommodation. It is not uncommon for the details of your transport and accommodation to be confirmed by the tour operator closer to your departure date, as ferry timetables may change. Issuing this information closer to your travel date offers a better chance of first time accuracy on your travel vouchers. As you've noted, our TourRadar Travel Experts are available for you 24/7 via phone or online chat. If there is anything further we can help you communicate to your tour operator, simply let us know! Thanks for choosing TourRadar, The TourRadar Team

Posted 8 years ago

“My flight was cancelled last minute and I had no idea what to do about my booking. Although the booking with Haggis Tours could not be refunded, Daniela went above and beyond to help me get in contact with Haggis Tours and find a solution. She even sent me several very friendly and professional emails with links to different resources. Daniela made my terrible situation so much easier. Thank you, Daniela. I would definitely book through tourRadar again.”

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Posted 8 years ago

“Not sure since the tour has not happened you. My name is Dolores Ledono Calano. Please note cause that's the name on my passport. Thanks”

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Posted 8 years ago

“I received excellent service. All of my questions were answered by Fin. I am impressed by TourRadar.”

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Posted 8 years ago

“My family and I had a great time on our tour. It exceeded our expectations! I’d recommend it to anyone. Our tour guide, Erla Jartar was the best guide- fun and went out of her way to do the best job.”

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Posted 8 years ago

TourRadar is rated 4.5 based on 6,876 reviews