TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“So far my booking experience with TourRadar has been easy, the staff have been very efficient and accommodating and quick with their responses. thank you”

Helpful Report

Posted 7 years ago

“Amazing customer service. Will definitely use them again and highly recommend it. Thank you!”

Helpful Report

Posted 7 years ago

Hi Irena, Thank you so much for your feedback, we are happy to see that you've enjoyed working with us. Regardless of the enquiry our Customer Support team is available 24/7 to assist with your request. We hope that you both have a lovely holiday in Croatia in a couple months. If any other questions come up please let us know. Cheers, The TourRadar Team

Posted 7 years ago

“Quick response.provides all essential information which makes selection of tour easy.provides easy payment modality”

Helpful Report

Posted 7 years ago

Hi Kandhayalall, Thank you for your feedback, we appreciate the review! Here at TourRadar, we make booking tours easy by offering a variety of filter options to help our travellers find the right tour for them. Travellers around the world book and pay via our secure payment platform every day. You can rest assured knowing that your payments are always protected. We hope you have a great trip to Thailand this fall. Cheers, The TourRadar Team

Posted 7 years ago

“Its so easy to book a holiday with TourRadar and you normally get a discount happy days”

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Posted 7 years ago

“EASY TO USE WEBSITE AND FAST RESPONSE”

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Posted 7 years ago

“Very easy to talk to. Replies fast. Makes travelling and booking tours very convenient.”

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Posted 7 years ago

“Your website was very simple to use. I was able to find exactly what I wanted and when I wanted my tour. The price was also a big factor in choosing your company. As I have done a Cosmos tour before, I knew it would be good value for the price.”

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Posted 7 years ago

“Easy to use. Lots of selection to choose from. Good price”

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Posted 7 years ago

“Everything well explained The only thing I will love to have my package sooner that three week before departure since I lo ve to organize myself”

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Posted 7 years ago

“Was very pleased with the ease that I was able to understand, and navigate your website. Have actually been looking at several other tour companies, some have played phone tag with me. Others have not bothered to return calls. Their websites have been difficult, to work and understand. Am super excited to be working with you. Am now working on finding affordable airfare. Thanks again. Looking forward to a wonderful adventure. Have already been giving several friends your info.”

Helpful Report

Posted 7 years ago

“Prompt, friendly reply responding to booking date mistake made by me. This was very quickly sorted. The booking, payment etc was easily accomplished.”

Helpful Report

Posted 7 years ago

“This is the first time I have used TourRadar and I found them to be very helpful and professional. They responded to my all my queries promptly (considering the time-difference) and it was a pleasant experience booking my trip. This is a great, hassle-free way to organise a holiday. I would happily recommend TourRadar to anyone thinking of traveling!”

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Posted 7 years ago

“I was ready to book a certain tour directly with an operator, then I checked with Tour Radar to see what else was available and saw the same tour from the operator for about €40 less. I was happy to be able to compare it with other options and to get the same tour for less!”

Helpful Report

Posted 7 years ago

“Excellent company, I highly recommend booking with Tour Radar. Very responsive to emails etc. I had an issue with my booking and they were so helpful and efficient in sorting it out. Really easy to deal with. Excellent customer service, very friendly, professional and personal. I am well impressed with them.”

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Posted 7 years ago

“The booking was handled efficiently with no problems.”

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Posted 7 years ago

“Your quick response to inquiries”

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Posted 7 years ago

“Informative website easy to use. Friendly and helpful at the end of the phone.”

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Posted 7 years ago

“The speed which queries are answered is just fantastic. Everyone is helpful and pleasant and the tours on offer are varied and interesting”

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Posted 7 years ago

“Very prompt replies, the team were able to sort out a date change for me with my tour straight away, and all around they just provided great service.”

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Posted 7 years ago

“Easy to search and book”

Helpful Report

Posted 7 years ago

TourRadar is rated 4.5 based on 6,811 reviews